Pathology IT Support Officer
The Royal Wolverhampton NHS Trust
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Job summary
We are looking for a highly motivated and enthusiastic Pathology IT Support Officer to work within the Pathology IT Department to provide support to the users of the Trusts Pathology IT systems.
Joining a diverse team at an exciting and challenging time when the BCPS is looking at new and innovative IT solutions to aid patient care.
Main duties of the job
To provide first line support to the users of the Trusts Pathology IT systems such as ICE and Winpath Enterprise and also support electronic requesting.
This role will have the responsibility for receiving incoming requests and issues with the brief to either resolve to a conclusion, or to pass or escalate to the appropriate person.
General day to day duties would include carrying out general maintenance, daily checks, desktop support, merging patient records and providing overall user account management - this includes resetting passwords, unlocking accounts and setting up new accounts.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Date posted
20 May 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
225-BCPS-6252263
Job locations
New Cross Hospital
Wolverhampton
WV10 0QP
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wolverhampton
WV10 0QP
Employer's website
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