EPR Clinical Safety Officer (CSO)

The Royal Wolverhampton NHS Trust

This job is now closed

Job summary

An exciting opportunity has arisen for a clinical safety orientated clinician to join the Digital Programme Team on a fixed term basis at the Royal Wolverhampton NHS Trust. The Clinical Safety Officer post plays a key role in the success of the large, complex, transformational change programme that will see the implementation of a new Patient Administration System (PAS) and Electronic Patient Record (EPR) across the whole trust.

The Clinical Safety Officer role combines clinical expertise with an understanding of health information technology and clinical risk to provide assurance in compliance with digital clinical safety regulations and the Trust's digital clinical safety system.

The Clinical Safety Officer will work as part of the wider Programme Team and will focus on digital clinical safety, with a responsibility that includes safety assessments, regulatory compliance, risk mitigation, quality assurance, documentation, and continuous improvement. They will be responsible for the implementation of the digital clinical safety operating model, policy, and processes, ensuring it becomes, and remains, fit for purpose for the organisation.

They will be fundamental to ensuring that the new Trust systems upholds clinical safety, and offers assurance, guidance and challenge to the programme relating to best practice, clinical guidelines and operating procedures.

Main duties of the job

This post will work alongside a team of Digital clinicians including the CCIO, Associate CNIO, CNIO and Digital Matron to plan and co-ordinate the Digital clinical risk strategy as part of the EPR implementation.

The Clinical Safety Officer will be responsible for the successful management and delivery of digital clinical safety activity across the EPR Programme.

The role will:

Lead, promote and support the adherence of the digital health applications implementation activities as defined in DCB0160 Standards.

Ensure the development and maintenance of the following in support of DCB 0160 compliance:

- Clinical Risk Management records
- A Clinical Risk Management Strategy & Plan
- Hazard Logs
- Clinical Safety Case
- Clinical Safety Case Report

Be the primary digital clinical safety lead and point of contact for the EPR programme.

Provide digital clinical safety expertise to the programme to manage local change effectively.

Develop, maintain, and refine systems and processes to identify and address patient safety risks associated with digital health applications.

To monitor and report on progress of the Digital Clinical Safety workstream.

Provide support, advice, and information to the wider organisation to ensure understanding of responsibilities in relation to digital clinical safety.

Demonstrate a high level of communication skill, specifically able to present complex and sensitive information.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year pro rata per annum

Contract

Fixed term

Duration

36 months

Working pattern

Full-time

Reference number

225-CORP-6167110

Job locations

New Cross Hospital

Wolverhampton

WV10 0QP

Job description

Job responsibilities

Responsibilities

To own and develop the Digital Clinical Risk Strategy and System on behalf of the Chief Clinical Information Officer (CCIO) and the programme and work up plans that uphold this strategy.

To be responsible for the successful management and delivery of digital clinical safety activity across the EPR Programme.

Develop, maintain, and refine systems and processes to identify and address patient safety risks associated with digital health applications and systems.

Lead, promote and support the adherence of the digital health applications implementation activities as defined in DCB0160 Standards: Clinical Risk Management and its Application in the Deployment and Use of Health IT Systems.

Ensure the development and maintenance of the following in support of DCB 0160 compliance:

Clinical Risk Management records

A Clinical Risk Management Strategy & Plan

Hazard Logs

Clinical Safety Case

Clinical Safety Case Report

Support the reporting, investigating, and resolving of clinical safety incidents linked to digital health solutions and recommendations on the safety of digital health applications.

Working with the CCIO to ensure core digital clinical safety functions and processes are in place in ensure that clinical safety is a key function of the EPR Programme.

Be the primary digital clinical safety lead and point of contact for the EPR programme.

Ensure that quality standards are maintained throughout, such that each digital clinical safety deliverable is fit for purpose and meets its documented requirement within DCB 0160 Digital Clinical Safety Standards and the EPR Programme scope.

Responsible for maintaining, reviewing, and updating the standardised documentation and templates for all digital clinical safety functions and processes.

Attend patient safety and Information Governance (IG) meetings as required across organisations and provide these meetings with updates and reports as needed.

To ensure that the digital clinical safety operating model meets specified digital clinical safety standards and business needs.

To ensure effective communication of results, variances, and problems to the CCIO/CNIO and the programme team, and to offer solutions and options when problems arise.

Ensure that relevant digital clinical safety initiatives are undertaken and reported, and that improvement activity is undertaken as part of the risk and safety assurance framework in order that risk and clinical safety is monitored and improved.

Analyse complex problems, develop and successfully implement practical and workable solutions to address them using persuasive, motivational and negotiating communication skills.

Project and Programme Management

To participate in programme and project meetings within the EPR Programme. Where necessary to chair meetings, ensure the co-ordination of papers, and to ensure that there is a record of the meeting, its outcomes, and actions.

Responsible for ensuring clinical IT system digital clinical safety artifacts are filed and accessible within the appropriate document libraries.

To monitor and report on progress of the Digital Clinical Safety workstream by:

Proactively reviewing progress of the component projects and taking appropriate actions to manage risks and issues that have significance for the programme.

Support the individual project managers in identifying clinical safety risks and issues and taking appropriate steps to mitigate.

To ensure all projects have clearly articulated clinical benefits which are clinically driven, and service leads are supported in demonstrating achievements of those benefits to ensure that the programme is achieving its objectives.

Any project risks or other issues that may arise are managed and resolved.

Business Change/Business as Usual

Provide digital clinical safety expertise to the programme to manage local change effectively.

Input and review of supportive documentation for business as usual and new systems, i.e., testing training environments, test scripts, training content, to ensure alignment with clinical safety needs.

Communication, engagement, and stakeholder management

Work closely with the CCIO/CNIO and represent them where necessary.

Provide support, advice, and information to the wider organisation to ensure understanding of responsibilities in relation to digital clinical safety.

Work with colleagues across the trust on the process and management of risk identification and management within the EPR Programme.

Able to enthuse and motivate the project clinical leads/champions to engage in and actively participative digital clinical safety meetings and working sessions.

Ensure KPI and reports are accurate, meaningful, and fit for use by Senior Managers across organisations.

Support end users, who might be working in very stressful circumstances, in an efficient and empathetic way, in the clinical safety review of new or existing systems.

Ability to explain complex subjects in clear concise understandable terms to staff with varying knowledge levels of the subject matter.

Coordination and motivation of a multi-disciplinary team and stakeholders including clinicians, suppliers, IT experts, and contractors.

To drive the smooth transition and successful adoption of the digital clinical safety functions and processes across teams and stakeholders.

Ensure effective working processes and relationships to ensure performance and quality standards are met.

Demonstrate a high level of communication skill, specifically able to present complex and sensitive information to multidisciplinary teams concerning risk and clinical governance systems.

Discuss sensitive and contentious information with staff of all levels, grades and disciplines maintaining confidentiality and integrity at all times.

Request information from multi-professional teams sensitively and diplomatically for potential legal case or poor clinical outcomes.

Ongoing learning

Keep up to date with new developments within the clinical safety arena, to maintain currency of subject matter expertise and provide the latest solutions and approaches.

Provide analysis of digital clinical safety related intelligence in support of organisational learning and improvement.

Maintain clinical skills, statutory/mandatory training and registration.