The Royal Wolverhampton NHS Trust

Maternity / Neonatal Support Worker

This job is now closed

Job summary

Are you enthusiastic and passionate about supporting families and babies, have excellent communication skills and are looking for a challenging role where you can help support and nurture new parents and babies then join our neonatal services.

We are proud to be a motivated and dynamic team; delivering an excellent standard of family centred care. You will work within the multi-disciplinary team to ensure high quality care within the clinical setting and using your positive and professional attitude you will work to optimise patient outcomes and contribute to a positive experience for the family.

This role is an amazing opportunity for you to develop both clinically and academically; if you are passionate about neonatal health and developing yourself for future roles such as midwife apprentice or midwifery student and future registrant, then this is the role for you!

We are committed to "improving outcomes of neonatal services in England (2016) highlights the need for multi-professional working, breaking down barriers between nurses, medical and other health professionals to deliver world-class safe, personalised care for women and their babies, as per the Better Births agenda.

Neonatal support workers (NSWs) are an integral part of the neonatal workforce and play an important role in supporting nurses and the wider teams, mothers and their babies through the postnatal period.

Main duties of the job

The Neonatal Support Worker (NSW) will work together with the members of the nursing team to provide a high standard of care to families. He / she will be competent to undertake and record designated observations and clinical procedures, once trained and declared competent in that task, under the direction and guidance of the nursing staff. They will ensure appropriate equipment is available and support the midwife. In addition the post holder will inform and educate women in all aspects of Post Natal Health Education.

Duties are aligned to the HEE MSW framework; Maternity Support Workers | Health Education England (hee.nhs.uk)

This post is working throughout neonatal services - all areas / rotational contract / days and nights / weekend working

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

15 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

225-DIV1-5761869

Job locations

The Royal Wolverhampton NHS Trust

Wolverhampton

WV10 0QP

Job description

Job responsibilities

To undertake the care of babies under the guidance and direction of a nurse or nurse associate.

To provide a high standard and quality of care to familiesand babies in accordance with Trust clinical policies, procedures and guidelines.

To attend to the physical needs of families and their babies-e.g. personal hygiene and supporting family with the daily care of baby.

To observe baby and report to the nurse responsible for care, any signs of discomfort, distress or concern.

To assist with admission, orientation and discharge of babies in accordance with agreed procedures.

To take emergency action as necessary to safeguard babies and notify the nurse of the situation as soon as possible.

To bleep medical staff (and others) when requested to do so by nursing staff l. Also to answer general telephone enquiries.

Encourage and support women with breastfeeding. To give advice in the postnatal period regarding the advantages to mother and baby of breastfeeding. To assist with the initiation of feeding and to support the woman post natally to continue breastfeeding. Be competent in demonstrating hand expression. Be trained in accordance with the UNICEF baby friendly best practice guidelines.

To support women who have chosen to formula feed. Provide information about the different types of formula, how to sterilise equipment and prepare feeds correctly.

Assist with clinical duties as requested by the nurse e.g urine testing, baby weighing, baby bathing, and deemed competent.

To deal with waste and soiled linen in the appropriate way and in accordance with hospital policy.

To maintain a clean and pleasant and safe clinical environment.

To communicate with women, relatives and colleagues in a courteous and helpful way.

To assist in the monitoring and restocking of supplies and ensure adequate levels including leaflets, in clinical areas and community.

To assist in the maintenance of equipment.

To take maternal blood samples following appropriate training.

Check emergency equipment and report any discrepancies to nurses including action taken.

Assist in the running of baby clinics.

To be familiar with the discharge process of baby from hospital.

To carry out any other reasonable duties as may be required, which are commensurate with the post, to meet the needs of the service. This will include cover of appropriate duties during the absences of colleagues.

Communicating via a range of multi-disciplinary agencies.

To maintain accurate contemporaneous legible records and statistical data as required.

To assist and support the continual review, development and improvement of neonatal services.

To participate in clinical incident reporting within neonatal care.

To be competent in taking Blood glucose monitoring (BMs) samples on Neonates following appropriate training.

To be competent in tube feeds on neonates within the environment following appropriate training.