Medical Secretary

Job summary

This is an opportunity to join a Primary Care Network working for the Royal Wolverhampton Trust, made up of 9 GP Practices. The role will be to provide a comprehensive and efficient medical secretarial service to the clinical staff within the Primary Care Network (PCN). This has come at a time of great innovative changes in IT and technology in Primary Care and will be an exciting opportunity for someone with experience in EMIS web, electronic referral systems and someone who has a clear understanding of what is required for Primary Care.

Main duties of the job

The post holder will centrally support practices within the RWT PCN with their medical secretarial needs including but not limited to:

Raising of referrals via the electronic referral system (eRS) and compiling various documentation of a complex nature to provide optimal patient care.

Managing, progress and chase results of patient investigations/ urgent and non-urgent referrals daily and on receipt, prioritise and action according to clinical need.

Process solicitor's requests for patients records and recording and billing of Insurance/Medical reports in an accurate and timely manner.

Compiling medical reports as requested and collating information for subject access requests utilising relevant clinical software to complete reports.

Ensure all correspondence is entered onto the practice clinical system to a high standard

Provide a point of contact for a range of health care professionals across the PCN and also patients/relative/carers ensuring communication barriers are overcome.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as"Good"by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.