Recruitment Administrator

Job description

Job responsibilities

To act as 1st line support triaging and answering incoming telephone calls and email (Trac and general mailbox) enquiries, ensuring they are dealt with in an professional and timely manner.

Ensure that all applicants are recruited in line with the Trusts Recruitment and Selection Policy, NHS Employers guidelines, good practice and legislation.

Provide a proactive recruitment service via Trust applicant management system adhering to KPIs.

Verify required all pre-employment checks electronically and or via face to face interviews.

Provide weekly status updates to both managers and successful candidates on the progress of all pre-employment checks and recruitment status.

Ensure all stages of the recruitment process (shortlisting, interviews and pre-employment checks, upload to ESR) are undertaken in line with KPIs and Standard Operating Procedures.

Ensure all recruitment documentation is downloaded and personal file created.

Prioritise effectively and organise own workload.

Ensure correct authorised signatory is obtained for appointment and commencement in post

Demonstrate excellence in customer care.

Proactively drive the resourcing process to ensure the length of time taken to recruit is minimised

Ensure ESR, TRAC, NHS jobs and relevant HR systems are kept up to date with information

Ensure pre-IAT is completed for all new starters from other NHS Trusts.

Maintain up to date knowledge of the Trusts Recruitment and Selection Policy and Procedure, NHS Employment standards, NHS national terms and Conditions of Employment and best proactive.

Ensure all documentation and all data is managed in accordance with GDPR.

Demonstrate tact and empathy during difficult conversation, for example, in relation to sensitive DBS issues or references.

Proactively challenge irregularities and escalate to the Assistant Resourcing Lead or Resourcing Manager.

Participate in promotional activity and recruitment events.

Escalate to the Assistant Resourcing Lead any issues affecting the usual employment service administration service provision.

Actively participate in the development of the Resourcing function including contribution to effective communication across the sectors of the HR.

Promote equal opportunities and equity across the Trust.

To maintain communication between the Heads of Nursing, Matrons, Ward Sisters and Department Managers and Temporary Staffing Team, with regard to efficient staffing of their ward/department area.

Respond appropriately and professionally to queries by members of the public, referring or escalating to others as appropriate.

Participate in promotional activity and recruitment.

To meet and greet visitors and deal with the request where possible or direct the person accordingly.

Be able to demonstrate the processes and procedures and explain them to new staff.

Support colleagues and share knowledge.

Participate fully in team/departmental, meetings and activities.

To recommend suggestions for improvement to current intranet content, processes and procedures.

To be involved in the service development and streamlining of processes and procedures.

To carry out any duties as required with regard to providing a flexible service to the recruitment team in agreement with the Resourcing Manager.

Actively participate in the performance development review process, identifying own development needs and seeking out to enhance personal performance.

Comply with all relevant training requirements.

The ability to work autonomously.

The ability to work collaboratively.

The ability to switch tasks whilst managing multiple strands of work as a result of interruptions and, or arising situations requiring attention.

For further information, please see the attached full job description on the Trust website.

Person Specification

Experience

Essential

• Experience of working within the recruitment or administration function
• Experience of using electronic systems (recruitment and or payroll systems)
• Experience word, excel and outlook

Skills

Essential

• Ability to meet deadline and work under pressure
• Excellent communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton

WV10 0QP

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)