Employee Services Apprentice

The Royal Wolverhampton NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an Employee Services Apprentice at The Royal Wolverhampton NHS Trust based in our Parklands Office in Stoke. The Trust delivers a payroll shared services for clients across the Black Country and beyond, processing circa 29,000 employees on a monthly and weekly basis.

As a member of The Royal Wolverhampton NHS Trust team, you will assist in the day-to-day operational work of the Employee Services Function, including working simultaneously for the Trust and Shared Services clients.

Developing key experience in an Employee Services team covering Payroll, Pensions and Expenses, including responsibility for supporting a range of Payroll administration and business functions.

The apprenticeship will undertake working in a busy environment, in a rewarding and varied role and opportunity to be part of a great team, whilst working towards Level 3 Payroll Administrator qualification, with opportunities to progress further once qualified.

Course Title - Level 3 Payroll Administrator

Provider - MBKB Group

Pay - £5.28p/h Apprentice National Minimum Wage

Main duties of the job

The apprentice will be required:

To achieve an apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame. Attend all of the training sessions for the programme whenever necessary. Undertake any necessary home work during the length of the course.

To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.

An Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must operate at all times under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the department.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

23 August 2023

Pay scheme

Other

Salary

£5.28 an hour per hour

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

225-CORP-5527291

Job locations

Parklands

1 Lyme Drive

Stoke

ST4 6NW


Job description

Job responsibilities

Whilst in the development role the apprentice will work towards the following:

Employee Services:

Setting up payroll and payroll processing on weekly and monthly payroll, including payroll data entry

Processing payroll and salary sacrifice as per Payroll Partnership Agreement.

Maintaining payroll-related records including Tax, National Insurance, Pensions, Occupational and Statutory Sick and Maternity / Paternity Pay, Adoption Leave and any other relevant payments or deductions

Processing manual calculations as above

Processing of Attachment of Earnings orders in accordance with Statutory guidelines

Providing information as required to enable the reconciliation of the payroll control accounts and pay advances

Make regular and systematic checks of permanent and temporary changes in accordance with the payroll procedures and undertake ad-hoc changes

Ensure payroll information is clearly explained when dealing with and ensure queries are handled courteously and confidentially within agreed departmental standards and response times.

Producing payroll reports

Adhere to the relevant payroll legislation that governs payroll processes

Documenting starters and leavers in accordance with appropriate Standard Operating Procedures

To identify discrepancies, unusual features or queries at any point in the payroll process and either resolve or refer for guidance

Any other adhoc duties as and when required in line with service needs and commensurate within this training position

General Duties:

To operate at all times within the local Standard Operating Procedures relevant to the area of work.

To check the shared inboxes for work streams and respond to any general enquiries using the standard emails, or escalate to a member of the team as appropriate.

To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.

To input, retrieve and update information and records using the departmental and Trust computer systems, as required.

Assist the Employee Services team with greeting visitors to the department and notify the appropriate member of staff

To ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by wearing the Trust identity badge at all times whilst at work.

To undertake statutory and mandatory training as required in accordance with Trusts policies and procedures.

To maintain at all times the rules relating to employee and patient confidentiality.

Become familiar with and complying with all health and safety regulations, Trust policies and procedures and incident reporting.

Any other duty, requested by senior managers, as deemed appropriate and relevant to the role.

Educational Supervision, Teaching and Research

Participate in education and training programmes when appropriate and ensure accurate records are kept of your Apprenticeship Programme.

Job description

Job responsibilities

Whilst in the development role the apprentice will work towards the following:

Employee Services:

Setting up payroll and payroll processing on weekly and monthly payroll, including payroll data entry

Processing payroll and salary sacrifice as per Payroll Partnership Agreement.

Maintaining payroll-related records including Tax, National Insurance, Pensions, Occupational and Statutory Sick and Maternity / Paternity Pay, Adoption Leave and any other relevant payments or deductions

Processing manual calculations as above

Processing of Attachment of Earnings orders in accordance with Statutory guidelines

Providing information as required to enable the reconciliation of the payroll control accounts and pay advances

Make regular and systematic checks of permanent and temporary changes in accordance with the payroll procedures and undertake ad-hoc changes

Ensure payroll information is clearly explained when dealing with and ensure queries are handled courteously and confidentially within agreed departmental standards and response times.

Producing payroll reports

Adhere to the relevant payroll legislation that governs payroll processes

Documenting starters and leavers in accordance with appropriate Standard Operating Procedures

To identify discrepancies, unusual features or queries at any point in the payroll process and either resolve or refer for guidance

Any other adhoc duties as and when required in line with service needs and commensurate within this training position

General Duties:

To operate at all times within the local Standard Operating Procedures relevant to the area of work.

To check the shared inboxes for work streams and respond to any general enquiries using the standard emails, or escalate to a member of the team as appropriate.

To respond to all emails, correspondence and telephone calls and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.

To input, retrieve and update information and records using the departmental and Trust computer systems, as required.

Assist the Employee Services team with greeting visitors to the department and notify the appropriate member of staff

To ensure that security in the work environment is maintained, locking doors and windows, challenging unknown persons who enter the work area and by wearing the Trust identity badge at all times whilst at work.

To undertake statutory and mandatory training as required in accordance with Trusts policies and procedures.

To maintain at all times the rules relating to employee and patient confidentiality.

Become familiar with and complying with all health and safety regulations, Trust policies and procedures and incident reporting.

Any other duty, requested by senior managers, as deemed appropriate and relevant to the role.

Educational Supervision, Teaching and Research

Participate in education and training programmes when appropriate and ensure accurate records are kept of your Apprenticeship Programme.

Person Specification

Qualifications

Essential

  • 5 GCSEs (or equivalent) at grades A-C, including English and Maths.
  • A good level of general education

Desirable

  • Working towards Level 3 Apprenticeship

Experience/Skills

Essential

  • Competent user of computer software packages i.e Microsoft Work, Excel etc
  • Capacity to absorb a variety of information quickly and re-interpret
  • Appreciation of the importance of good customer service

Desirable

  • Experience of data entry, collation and interpretation
Person Specification

Qualifications

Essential

  • 5 GCSEs (or equivalent) at grades A-C, including English and Maths.
  • A good level of general education

Desirable

  • Working towards Level 3 Apprenticeship

Experience/Skills

Essential

  • Competent user of computer software packages i.e Microsoft Work, Excel etc
  • Capacity to absorb a variety of information quickly and re-interpret
  • Appreciation of the importance of good customer service

Desirable

  • Experience of data entry, collation and interpretation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Parklands

1 Lyme Drive

Stoke

ST4 6NW


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Parklands

1 Lyme Drive

Stoke

ST4 6NW


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Employee Services Manager

Deborah Parry-Jones

deborah.parry-jones@nhs.net

01782459349

Date posted

23 August 2023

Pay scheme

Other

Salary

£5.28 an hour per hour

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

225-CORP-5527291

Job locations

Parklands

1 Lyme Drive

Stoke

ST4 6NW


Supporting documents

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