Job summary
An exciting opportunity has arisen to join the primary care delivery team in the CRN West Midlands as a Research Facilitator. The CRN Primary Care team is responsible for the set-up, feasibility, performance and delivery of the NIHR Clinical Research portfolio across the region.
This is a role for aspiring Research Facilitators. They should demonstrate exceptional project and research management skills, be effective mentors and have highly developed communication skills. They will ensure that the CRN WM Primary Care delivery team provides a quality service in line with continuous improvement methodologies in order to ensure effective delivery of the critical business operations of the network.
The Research Facilitator is responsible for facilitating the set-up, running and recruitment of patients into clinical trials and research projects in primary care that are adopted by the CRN on the CRN portfolio. They will act as a contact between the CRN and local research stakeholders including academic institutions, CRNWM, Integrated Care Boards - NHS Coventry and Warwickshire (Happy Health Lives) and NHS Herefordshire and Worcestershire, General Practices, Primary Care Networks, Integrated Care Partnerships and other health and care providers in the area.
This post requires the post holder to predominantly cover a specific geographical area within the CRN WM ( Coventry & Warwickshire, Herefordshire & Worcestershire), however may be required to cover the whole area as required.
Main duties of the job
They should demonstrate exceptional project and research management skills, be effective mentors and have highly developed communication and interpersonal skills. S/he will ensure that the CRN West Midlands Primary Care delivery team provides a high quality service in line with continuous improvement methodologies in order to ensure effective delivery of the critical business operations of the network. The Research Facilitator is responsible for facilitating the set-up, running and recruitment of patients into clinical trials and research projects in primary care that are adopted by the Clinical Research Network (CRN) on the CRN portfolio. They will act as a contact between the CRN and local research stakeholders including academic institutions, Clinical Research Network West Midlands, Integrated Care Boards - NHS Coventry and Warwickshire (Happy Health Lives) and NHS Herefordshire and Worcestershire, General Practices, Primary Care Networks, Integrated Care Partnerships and other health and care providers in the area.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands, and is now the hub site for Black Country Pathology Services, supporting 4 partner trusts within this network. Thus providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfill our values, improve quality of care for patients, and solve the healthcare problems of tomorrow. We are passionate about the value that diversity of thinking and lived experiences brings in enabling us to become a learning organization and leader in delivering compassionate care for our patients.
The Trust is a supportive working environment committed to creating a flexible working arrangements that suit your needs and as such will consider all requests based upon the service delivery
Job description
Job responsibilities
- Study delivery and facilitation
- To work with general practices and other health care providers within the West Midlands to encourage them to participate in research and work with the NIHR CRN West Midlands in the delivery of CRN portfolio studies.
- To develop good working relationships with research active and research interested GPs, PCNs and healthcare staff to ensure the continued success of the delivery of CRN portfolio studies.
- To communicate effectively across a wide range of audiences, and liaise, establish and maintain positive links with external agencies and providers.
- To maintain accurate records and information relating to research activity as required
- To offer GPs appropriate research studies and support them in any feasibility or set up procedures for the study.
- To interpret research protocols and develop search strategies and study materials (such as the Research Information Sheet for Practices: RISP) if appropriate, support study teams by giving in-depth advice on practice profiles to aid recruitment strategies.
- To develop systems, prepare reports and supply data as requested by the Research Manager / CRSL regarding research activity.
- To work alongside the study team, acting as a link between the study teams and the GPs and other primary care sites by facilitating meetings for the set-up of a study.
- To support NHS staff in participating centres in the conduct of the trial, being available to answer their queries, assisting with any problems, helping to set up systems to allow recruitment and data collection in each centre and feeding back information on the progress of the trial.
- To review recruitment in participating centres, communicate them to the Trial Co-ordinator and Chief Investigator and assist local NHS staff in overcoming any issues and take action as appropriate.
- To support the development of appropriate recruitment strategies for identified research projects, undertake record searches, install and use identification software to aid with patient identification including the use of Docmail to send out patient invitation letters.
- To facilitate the process through which studies entering the local CRN portfolio are disseminated among the team of Research Nurses.
- To draft estimated service support costs for review and agreement of the Research Manager/RDM and work with the wider team in the distribution of these payments in liaison with the Clinical Research Network.
- To co-ordinate and take an active role in managing the delivery of NIHR Performance Standards.
- To support the process of developing and providing appropriate monitoring / action plans for GPs so they can deliver to NIHR or Department of Health and Social Care Objectives.
- Regulatory Compliance and Research Management
- To use specialist knowledge to provide appropriate advice on all areas of the UK Policy Framework for Health and Social Care including regulatory approval and regulations.
- To have an excellent knowledge and be able to advise researchers on the Integrated Research Application System (IRAS), support the HRA Assess, Arrange and Confirm (AAC) process and other related Research Support Service functions as required.
- To have a working knowledge and understanding of the Attributing the costs of health and social care Research & Development (AcoRD) guidance and ensure research activities have been appropriately identified and attributed.
- Communication, Training and Education
- To support General Practices to undertake the Royal College of GPs Research Ready accreditation and feedback information from these assessments.
- Actively support and participate in training in Good Clinical Practice, Fundamentals training, relevant research governance training, and study specific training where appropriate.
- To disseminate knowledge and share best practices through supporting and mentoring team colleagues and be responsive to receive relevant new skills, expertise and knowledge from colleagues.
- To maintain professional awareness of issues that impact on undertaking research in primary care.
- To liaise as part of the wider West Midlands strategy with the local lay community to ensure public involvement.
- To be part of the locality team in raising awareness in primary care of the CRN infrastructure and systems by developing and disseminating up to date information electronically, by mail and in person via presentations or posters at meetings and conferences.
- To be responsible for maintaining and participating in effective and efficient communication links with all Partner Organisations.
- To contribute to newsletters, articles, research seminars and general marketing material in relation to Research Delivery.
- Provide support and advice to Primary Care Networks to enable them to set up infrastructure to participate in research at a Network level.
- Provide support and advice to newly emerging Vertically Integrated Practices, to allow them to continue to participate in Primary Care research whilst part of the Trust. Providing training and system development support as needed.
Job description
Job responsibilities
- Study delivery and facilitation
- To work with general practices and other health care providers within the West Midlands to encourage them to participate in research and work with the NIHR CRN West Midlands in the delivery of CRN portfolio studies.
- To develop good working relationships with research active and research interested GPs, PCNs and healthcare staff to ensure the continued success of the delivery of CRN portfolio studies.
- To communicate effectively across a wide range of audiences, and liaise, establish and maintain positive links with external agencies and providers.
- To maintain accurate records and information relating to research activity as required
- To offer GPs appropriate research studies and support them in any feasibility or set up procedures for the study.
- To interpret research protocols and develop search strategies and study materials (such as the Research Information Sheet for Practices: RISP) if appropriate, support study teams by giving in-depth advice on practice profiles to aid recruitment strategies.
- To develop systems, prepare reports and supply data as requested by the Research Manager / CRSL regarding research activity.
- To work alongside the study team, acting as a link between the study teams and the GPs and other primary care sites by facilitating meetings for the set-up of a study.
- To support NHS staff in participating centres in the conduct of the trial, being available to answer their queries, assisting with any problems, helping to set up systems to allow recruitment and data collection in each centre and feeding back information on the progress of the trial.
- To review recruitment in participating centres, communicate them to the Trial Co-ordinator and Chief Investigator and assist local NHS staff in overcoming any issues and take action as appropriate.
- To support the development of appropriate recruitment strategies for identified research projects, undertake record searches, install and use identification software to aid with patient identification including the use of Docmail to send out patient invitation letters.
- To facilitate the process through which studies entering the local CRN portfolio are disseminated among the team of Research Nurses.
- To draft estimated service support costs for review and agreement of the Research Manager/RDM and work with the wider team in the distribution of these payments in liaison with the Clinical Research Network.
- To co-ordinate and take an active role in managing the delivery of NIHR Performance Standards.
- To support the process of developing and providing appropriate monitoring / action plans for GPs so they can deliver to NIHR or Department of Health and Social Care Objectives.
- Regulatory Compliance and Research Management
- To use specialist knowledge to provide appropriate advice on all areas of the UK Policy Framework for Health and Social Care including regulatory approval and regulations.
- To have an excellent knowledge and be able to advise researchers on the Integrated Research Application System (IRAS), support the HRA Assess, Arrange and Confirm (AAC) process and other related Research Support Service functions as required.
- To have a working knowledge and understanding of the Attributing the costs of health and social care Research & Development (AcoRD) guidance and ensure research activities have been appropriately identified and attributed.
- Communication, Training and Education
- To support General Practices to undertake the Royal College of GPs Research Ready accreditation and feedback information from these assessments.
- Actively support and participate in training in Good Clinical Practice, Fundamentals training, relevant research governance training, and study specific training where appropriate.
- To disseminate knowledge and share best practices through supporting and mentoring team colleagues and be responsive to receive relevant new skills, expertise and knowledge from colleagues.
- To maintain professional awareness of issues that impact on undertaking research in primary care.
- To liaise as part of the wider West Midlands strategy with the local lay community to ensure public involvement.
- To be part of the locality team in raising awareness in primary care of the CRN infrastructure and systems by developing and disseminating up to date information electronically, by mail and in person via presentations or posters at meetings and conferences.
- To be responsible for maintaining and participating in effective and efficient communication links with all Partner Organisations.
- To contribute to newsletters, articles, research seminars and general marketing material in relation to Research Delivery.
- Provide support and advice to Primary Care Networks to enable them to set up infrastructure to participate in research at a Network level.
- Provide support and advice to newly emerging Vertically Integrated Practices, to allow them to continue to participate in Primary Care research whilst part of the Trust. Providing training and system development support as needed.
Person Specification
Qualifications
Essential
- Relevant first degree plus Post Graduate qualification or equivalent experience Good standard of education to minimum of GCSE (English at grade C or above) Numerate and literate with a high attention to detail "
- Good standard of education to minimum of GCSE (English at grade C or above)
- Numerate and literate with a high attention to detail
Experience/Skills
Essential
- Experience of liaison with staff at all levels in a Primary Care clinical research setting
- Experience of clinical trial management, with the NHS, University, Pharmaceutical, Biotech or Medical Device industries
- Research management, finance and budget experience (ideally in an NHS setting)
- Experience in developing, implementing and following standard procedures
- Experience of delivering studies to defined metrics, including implementation of contingency planning, project plans, risk analysis and innovative strategies
- Knowledge of the research study lifecycle, including experience of the set up and performance management of clinical research studies
- In depth and specialised knowledge of the approval and legislative framework for conducting clinical research studies, including Good Clinical Practice
- Knowledge and use of current national systems and structures for the approval, management and monitoring of clinical research in the NHS
Desirable
- Experience of liaison with staff at all levels in a Primary Care clinical research setting
- Knowledge of medical, scientific and /or research terminology
- Good understanding of the performance measures applied in the NHS
- Experience of developing and administration of IT data capture systems
Person Specification
Qualifications
Essential
- Relevant first degree plus Post Graduate qualification or equivalent experience Good standard of education to minimum of GCSE (English at grade C or above) Numerate and literate with a high attention to detail "
- Good standard of education to minimum of GCSE (English at grade C or above)
- Numerate and literate with a high attention to detail
Experience/Skills
Essential
- Experience of liaison with staff at all levels in a Primary Care clinical research setting
- Experience of clinical trial management, with the NHS, University, Pharmaceutical, Biotech or Medical Device industries
- Research management, finance and budget experience (ideally in an NHS setting)
- Experience in developing, implementing and following standard procedures
- Experience of delivering studies to defined metrics, including implementation of contingency planning, project plans, risk analysis and innovative strategies
- Knowledge of the research study lifecycle, including experience of the set up and performance management of clinical research studies
- In depth and specialised knowledge of the approval and legislative framework for conducting clinical research studies, including Good Clinical Practice
- Knowledge and use of current national systems and structures for the approval, management and monitoring of clinical research in the NHS
Desirable
- Experience of liaison with staff at all levels in a Primary Care clinical research setting
- Knowledge of medical, scientific and /or research terminology
- Good understanding of the performance measures applied in the NHS
- Experience of developing and administration of IT data capture systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).