Histopathology Administrator

Job summary

This role is to provide a comprehensive and professional secretarial service to the Histopathology Department based in the ARC Building at the RJAH Orthopaedic Hospital NHS Trust.

You will be expected to answer enquiries from consultants and other service users in a prompt and polite manner and be able to organise and prioritise own workload.

There are two positions available. One post is for 37.5 hours and the second for 32 hours. To be worked between the hours of 09.00 - 17.00 hours.

Main duties of the job

Exercise judgement when dealing with enquiries regarding histopathology sample outcomes from medical, scientific and administrative staff face to face, by telephone or email to resolve problems and provide answers to the service users whilst maintaining a professional and courteous manner. Escalate when necessary. Chase outstanding reports as necessary.

Use Pathology and Trust wide IT systems daily ensuring that records are kept in good order.

Be able to undertake audit and have a full understanding of document control which will contribute to the department maintaining laboratory standards to ISO 15189:2022.

Be able to take note/minutes all at laboratory meetings.

About us

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.

We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.

We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.