Job summary
The Sterile Services Department are appointing to a number of Sterile Service Production / Quality Supervisor posts who will have extensive knowledge and skills in decontamination processes and able to apply Quality Management System procedures and requirements of product in line with the ISO 13485 and UK MDR 2002 standard.
They will also have knowledge of all potential risk to products within a sterile services department. They will support the Decontamination Services Manager and Deputy Decontamination Manager in ensuring staff conform and adhere to the departmental Quality Management System, hospital policy and procedures, highlighting immediately any areas of concern.
The post holders will be responsible for assessing, organising, and planning the daily workflow within Sterile Service departments to ensure maximum usage of resources. They will function as a resource to support the Senior Technicians and Technicians to reduce the departmental and individual non-conformance's and conduct regular one-to-one meetings with staff and provide feedback to the Decontamination Services Manager.
The post holders will be expected to deputise for the Deputy Decontamination Manager in their absence with the support of the Decontamination Services Manager. Ensure the efficient and effective operation of the department.
**Pay banding subject to agenda for change evaluation **
Main duties of the job
To assess, plan, organise and manage own workload and the workload of others to ensure maximum utilisation of resources available on a day-to-day basis.
Responsible for the day-to-day supervision and co-ordination of staff within Sterile Service departments.
To organise and participate in the training for all staff as required from induction to on-going training to support development.
To investigate incident / non-conformance / customers complaints, detailing required details as per Quality Management System, taking appropriate corrective actions where necessary.
Reporting, and if necessary, withdrawing from service, defective medical devices, and decontamination machinery where safety, risk to product and/or efficient working order is affected.
Communicate immediately any decontamination machine failures to Estates Department and notify Deputy Decontamination Manager and Decontamination Services Manager.
To monitor on a day-to-day basis of out-of-action medical devices, unsterile packs and raw materials levels, actioning as required and report, when necessary, any concerns to the management team.
Highlight any unexpected changes to suppliers to the management team so they can check the product conforms to agreed purchase standards and update the technical files as required.
To ensure all daily periodic tests / procedures are completed and documented on relevant Quality Management System documentation or records for decontamination equipment.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job description
Job responsibilities
To participate in periodic testing as defined by HTM 01-01 / HTM 01-06.
To ensure all daily cleaning tests / procedures are completed and documented on relevant Quality Management System documentation or records for decontamination equipment.
To organise receipt and despatch of loan equipment as defined in Working Instruction, ensuring all documentation required is received and interpreted to ensure safe reprocessing.
To actively participate in Quality Management System documentation and records for the ordering, purchase, and assessment of new / replacement medical devices.
To manage incoming and outgoing of Loan medical devices into Sterile Services, ensuring relevant Quality Management System documentation and records are completed as required, reviewing decontamination IFUs and checklists.
To arrange archiving of designated Quality Management System documentation / records into archive boxes and/or electronic held copies.
To supervise and direct Sterile Service personnel where needed to ensure department areas are maintained to satisfactory standards regarding maintaining cleaning throughout shifts.
Participate in Infection Control audits as required by defined schedule. Report and implement corrective actions as required and/or report to Decontamination Services Manager or Deputy Decontamination Manager.
To ensure completion of required actions raised from MICAD / Housekeeping cleaning audits.
To help maintain stock of medical devices through ensuring items are serviced / repaired with appropriate/designated provider.
To create order form and/or arrange with company or representatives replacement medical devices to ensure trays are maintained to defined stock levels.
To participate in all activities as defined in Job Description of Technician and Senior Technician.
Be expected to respond to calls from cabins/theatres if requiring assistance and/or to answer questions/queries.
Undertake Endoscopy processing using Endoscope Washer Disinfector, following defined procedures.
Action any Decontamination machinery breakdowns
Assist and use judgement when authorising annual leave, TOIL, sickness, and special leave, ensuring amendments to roster are recorded accurately.
Undertake Return-to-work Interviews for short-term absence lasting less 7-days or less.
To monitor any Health and Safety concerns and report to appropriate personnel in Sterile Services and Trust for action.
To participate in Risk Assessments for area of Sterile Service operation and those required for individual needs.
Action any Decontamination machine or facility failures to appropriate person in Sterile Services or Trust, raising Job requests if necessary.
To promote consistency in processes and procedures as defined in Quality Management System.
To be diligent and observant regarding responsibility in monitoring behaviours and conduct of team members. Identifying and reporting any misconduct and documenting incidents. When able manage at time of occurrence and escalating if required to Deputy Decontamination Manager and/or Decontamination Services Manager.
Job description
Job responsibilities
To participate in periodic testing as defined by HTM 01-01 / HTM 01-06.
To ensure all daily cleaning tests / procedures are completed and documented on relevant Quality Management System documentation or records for decontamination equipment.
To organise receipt and despatch of loan equipment as defined in Working Instruction, ensuring all documentation required is received and interpreted to ensure safe reprocessing.
To actively participate in Quality Management System documentation and records for the ordering, purchase, and assessment of new / replacement medical devices.
To manage incoming and outgoing of Loan medical devices into Sterile Services, ensuring relevant Quality Management System documentation and records are completed as required, reviewing decontamination IFUs and checklists.
To arrange archiving of designated Quality Management System documentation / records into archive boxes and/or electronic held copies.
To supervise and direct Sterile Service personnel where needed to ensure department areas are maintained to satisfactory standards regarding maintaining cleaning throughout shifts.
Participate in Infection Control audits as required by defined schedule. Report and implement corrective actions as required and/or report to Decontamination Services Manager or Deputy Decontamination Manager.
To ensure completion of required actions raised from MICAD / Housekeeping cleaning audits.
To help maintain stock of medical devices through ensuring items are serviced / repaired with appropriate/designated provider.
To create order form and/or arrange with company or representatives replacement medical devices to ensure trays are maintained to defined stock levels.
To participate in all activities as defined in Job Description of Technician and Senior Technician.
Be expected to respond to calls from cabins/theatres if requiring assistance and/or to answer questions/queries.
Undertake Endoscopy processing using Endoscope Washer Disinfector, following defined procedures.
Action any Decontamination machinery breakdowns
Assist and use judgement when authorising annual leave, TOIL, sickness, and special leave, ensuring amendments to roster are recorded accurately.
Undertake Return-to-work Interviews for short-term absence lasting less 7-days or less.
To monitor any Health and Safety concerns and report to appropriate personnel in Sterile Services and Trust for action.
To participate in Risk Assessments for area of Sterile Service operation and those required for individual needs.
Action any Decontamination machine or facility failures to appropriate person in Sterile Services or Trust, raising Job requests if necessary.
To promote consistency in processes and procedures as defined in Quality Management System.
To be diligent and observant regarding responsibility in monitoring behaviours and conduct of team members. Identifying and reporting any misconduct and documenting incidents. When able manage at time of occurrence and escalating if required to Deputy Decontamination Manager and/or Decontamination Services Manager.
Person Specification
Qualification/Training
Essential
- Institute Decontamination Sciences (IDSc) Technical Certificate (or comparable Level 3 NVQ) or equivalent knowledge in decontamination and quality management systems relating to Medical Devices
- Min GCSE (or equivalent) Level qualifications
Desirable
- Working towards or willing undertake Eastwood Park DTM / WTM training to City & Guilds level qualification.
- Management Qualification / Course completed or working towards
- Certified Internal Auditors Training
Experience
Essential
- Minimum 3 years' experience within Sterile Services. Able to demonstrate that they are fully conversant in Sterile Services decontamination process/procedures, understand product range and extensive instrument knowledge.
- Able to perform a full range of decontamination duties and be accountable for work area within Sterile Services department or area of designated supervision.
- Highly developed physical skills are required for the manipulation of surgical instrumentation, including the assembly / disassembly of products.
- Good people management and interpersonal skills.
- Ability to plan own workload - to supervises, organises and assign work, tasks & duties
- To train less experienced / qualified staff
- Good communication skills.
- Ability to work under pressure with time constraints and to promote a positive attitude
- Manage accurate completion of decontamination and Quality Management System (QMS) records in area of supervision.
Skils & Competencies
Essential
- Able to recognise routine problems and provide solution
- Able to effectively review information and provide responses to the requester.
- Able to communicate findings to team members
- Investigate incidents and provide recommendations.
- Commitment to maintain and improve Standards of Care and institute necessary chang
- Effective communication and interpersonal skills with all Users of Sterile Services, groups and key stake holders. Including internal and external colleagues such as QMS consultants and Notified Body Auditor
Knowledge
Essential
- Working understanding of People Services, Trust Policies
- Work within own competencies and escalate issues where appropriate
- Undertake Quality Assurance and Quality Control tests / checks in compliance with Quality Management System (QMS) and applicable standards and guidance.
- Able to interpret and review technical data from cycle data of decontamination machinery and production reports from Tracker
Person Specification
Qualification/Training
Essential
- Institute Decontamination Sciences (IDSc) Technical Certificate (or comparable Level 3 NVQ) or equivalent knowledge in decontamination and quality management systems relating to Medical Devices
- Min GCSE (or equivalent) Level qualifications
Desirable
- Working towards or willing undertake Eastwood Park DTM / WTM training to City & Guilds level qualification.
- Management Qualification / Course completed or working towards
- Certified Internal Auditors Training
Experience
Essential
- Minimum 3 years' experience within Sterile Services. Able to demonstrate that they are fully conversant in Sterile Services decontamination process/procedures, understand product range and extensive instrument knowledge.
- Able to perform a full range of decontamination duties and be accountable for work area within Sterile Services department or area of designated supervision.
- Highly developed physical skills are required for the manipulation of surgical instrumentation, including the assembly / disassembly of products.
- Good people management and interpersonal skills.
- Ability to plan own workload - to supervises, organises and assign work, tasks & duties
- To train less experienced / qualified staff
- Good communication skills.
- Ability to work under pressure with time constraints and to promote a positive attitude
- Manage accurate completion of decontamination and Quality Management System (QMS) records in area of supervision.
Skils & Competencies
Essential
- Able to recognise routine problems and provide solution
- Able to effectively review information and provide responses to the requester.
- Able to communicate findings to team members
- Investigate incidents and provide recommendations.
- Commitment to maintain and improve Standards of Care and institute necessary chang
- Effective communication and interpersonal skills with all Users of Sterile Services, groups and key stake holders. Including internal and external colleagues such as QMS consultants and Notified Body Auditor
Knowledge
Essential
- Working understanding of People Services, Trust Policies
- Work within own competencies and escalate issues where appropriate
- Undertake Quality Assurance and Quality Control tests / checks in compliance with Quality Management System (QMS) and applicable standards and guidance.
- Able to interpret and review technical data from cycle data of decontamination machinery and production reports from Tracker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Sterile Services (TSSU) Robert Jones & Agnes Hunt Hospital
Robert Jones and Agnes Hunt Hospital
Oswestry
SY10 7AG
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
