Job summary
Please note: This is a full time post, however, a minimum of 30 hours per week would be considered.The Dept. of Orthotics is looking for an Orthotic assistant to join the large Orthotics team at The Robert Jones and Agnes Hunt Hospital, Oswestry.
The role is both clinical and clerical, working as part of a team and individually depending on the task.
The main aspect of the role is supporting the Orthotists providing clinical treatment to patients, whether this is face to face assisting in clinic appointments, telephone calls to patients or prep work for clinics.
Main duties of the job
The role will involve clinical and non-clinical work. The clinical aspect will be assisting Orthotists when they are treating patients and will include manual handling tasks along with patient preparation. It will also include prepping equipment ready for appointments and cleaning down after use.
The non-clinical roles will include a variety of different tasks including order processing, arranging meetings, stock management, collating reports and general IT work. It will also involve a large number of review telephone calls to patients 6 weeks after supply of their orthoses.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job description
Job responsibilities
The full details of the role are included within the attached job description and person spec, so please refer to the attached documents.
The role is based at RJAH but will require moving between, and working on all our clinical sites which are also The Royal Shrewsbury Hospital at Shrewsbury and The Princess Royal Hospital at Telford.
The successful applicant will need to excel in their time management skills, using their initiative and to have good customer care skills.
Job description
Job responsibilities
The full details of the role are included within the attached job description and person spec, so please refer to the attached documents.
The role is based at RJAH but will require moving between, and working on all our clinical sites which are also The Royal Shrewsbury Hospital at Shrewsbury and The Princess Royal Hospital at Telford.
The successful applicant will need to excel in their time management skills, using their initiative and to have good customer care skills.
Person Specification
Qualifications/Training
Essential
- English and Maths GCSE Grade C or above or equivalent
- Driving licence
Experience
Essential
- Experience of working in clinical and customer service environments
Desirable
- Experience of working in a hospital environment and with knowledge of some medical terminology
Skills and Competencies
Essential
- Able to work on own initiative and under pressure
- Able to work within a multidisciplinary team
- Good communication skills. Written, oral and electronic.
- Customer care skills including a pleasant and professional manner
- IT literate
Knowledge
Essential
- Understanding of and commitment to confidentiality and data security requirements.
Personal Qualitie
Essential
- Flexibility
- Innovative
- Physically fit
- Ability to empathise and negotiate
- Ability to handle a high volume of work.
Person Specification
Qualifications/Training
Essential
- English and Maths GCSE Grade C or above or equivalent
- Driving licence
Experience
Essential
- Experience of working in clinical and customer service environments
Desirable
- Experience of working in a hospital environment and with knowledge of some medical terminology
Skills and Competencies
Essential
- Able to work on own initiative and under pressure
- Able to work within a multidisciplinary team
- Good communication skills. Written, oral and electronic.
- Customer care skills including a pleasant and professional manner
- IT literate
Knowledge
Essential
- Understanding of and commitment to confidentiality and data security requirements.
Personal Qualitie
Essential
- Flexibility
- Innovative
- Physically fit
- Ability to empathise and negotiate
- Ability to handle a high volume of work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Hospital
Oswestry
SY10 7AG
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
