Job summary
We are looking for an enthusiastic and motivated individual to join our Estates and Facilities team as an Administration Apprentice.
This is an exciting opportunity for someone who is keen to start a career in an administration support role. The role will involve providing a range of general administration support tasks to the Estates and Facilities Department.
Training and support will be given to complete an apprenticeship in Business and Administration. An Apprenticeship is a nationally recognised qualification which indicates to any employer that the person holding it has attained a satisfactory level of skill and competence in their chosen area of work.
Additional Salary Details £4.81 per hour for the first year. Thereafter [under 18] £4.81, [18-20] £6.83, [21-22] £9.18, [23+] £9.50
Main duties of the job
The Administration Apprentice will be given opportunity to develop new skills and knowledge whilst working within a friendly and established team.
The role holder will be required to work under their own initiative ensuring that an efficient reception and helpdesk service is provided as well as acting as the first point of contact for the Department, dealing with repairs requests, general enquiries and telephone messages at the "Shop-Front".
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Our aim is to aspire to deliver world class patient care, and we want talented, dedicated and passionate people to help us achieve this.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role and have a range of fantastic staff benefits on offer to everyone who joins RJAH.
Job description
Job responsibilities
- To act as receptionist to whole of Estates and Facilities Department dealing with general enquiries and screening representatives.
- Receive visitors, company representatives, contractors and other staff and direct them accordingly. To be responsible for signing in visitors and external contractors working on site.
- Ensure receipt and distribution of mail
- To receive internal and external telephone calls and transfer to appropriate extension number. Deal with general and maintenance issues.
- Use of Estates department computerised system for the generating of work requisitions and assigning to Works Departments.
- To operate office machinery, photocopier, fax, scanner, badge printer, laminator, binding machine etc
- To assist in keeping records of staff sickness and leave.
- To assist in the administration of Staff parking permits and their distribution.
- Maintaining filing systems and assisting with the upkeep of common filing procedures within the doctorate.
- To liaise with Estates and Facilities Managers in maintaining the Estates and Facilities On-call rota.
- To assist with the arrangement of the Estates and Facilities staffs attendance at annual mandatory training sessions.
- To provide office cover during periods of annual leave and sickness.
- To be responsible for controlling stationery store to agreed levels, issuing and re-ordering as necessary.
- Preparing and issuing ID badges in compliance with Trust protocol.
- Oracle management - collating information, raising Revenue requisitions and receipting goods on delivery.
Job description
Job responsibilities
- To act as receptionist to whole of Estates and Facilities Department dealing with general enquiries and screening representatives.
- Receive visitors, company representatives, contractors and other staff and direct them accordingly. To be responsible for signing in visitors and external contractors working on site.
- Ensure receipt and distribution of mail
- To receive internal and external telephone calls and transfer to appropriate extension number. Deal with general and maintenance issues.
- Use of Estates department computerised system for the generating of work requisitions and assigning to Works Departments.
- To operate office machinery, photocopier, fax, scanner, badge printer, laminator, binding machine etc
- To assist in keeping records of staff sickness and leave.
- To assist in the administration of Staff parking permits and their distribution.
- Maintaining filing systems and assisting with the upkeep of common filing procedures within the doctorate.
- To liaise with Estates and Facilities Managers in maintaining the Estates and Facilities On-call rota.
- To assist with the arrangement of the Estates and Facilities staffs attendance at annual mandatory training sessions.
- To provide office cover during periods of annual leave and sickness.
- To be responsible for controlling stationery store to agreed levels, issuing and re-ordering as necessary.
- Preparing and issuing ID badges in compliance with Trust protocol.
- Oracle management - collating information, raising Revenue requisitions and receipting goods on delivery.
Person Specification
Qualifications/Training
Essential
- Understanding of Microsoft Office / Competent in use of ICT.
- GCSE English C grade or above.
- GCSE Maths C grade or above
- GCSE ICT C grade or above
Desirable
- Business / Customer Service qualification
Experience
Essential
- Microsoft Office computer software.
Desirable
- Reception / formal office experience.
Skills & Competencies
Essential
- The ability to prioritise and organise workloads to meet business requirements and customer demands.
- The ability to write and legibly to external customer and internal colleagues using plain English
- To be able to listen effectively and to provide a clear, concise and accurate information
- The ability to work confidently using own initiative
- Excellent written and verbal communication skills
- Numeracy proficient
- Strong interpersonal skills
Knowledge
Essential
- Knowledge of Microsoft Office / Competent in use of ICT.
Person Specification
Qualifications/Training
Essential
- Understanding of Microsoft Office / Competent in use of ICT.
- GCSE English C grade or above.
- GCSE Maths C grade or above
- GCSE ICT C grade or above
Desirable
- Business / Customer Service qualification
Experience
Essential
- Microsoft Office computer software.
Desirable
- Reception / formal office experience.
Skills & Competencies
Essential
- The ability to prioritise and organise workloads to meet business requirements and customer demands.
- The ability to write and legibly to external customer and internal colleagues using plain English
- To be able to listen effectively and to provide a clear, concise and accurate information
- The ability to work confidently using own initiative
- Excellent written and verbal communication skills
- Numeracy proficient
- Strong interpersonal skills
Knowledge
Essential
- Knowledge of Microsoft Office / Competent in use of ICT.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Gobowen
SY10 7AG
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
