Job summary
To support the delivery of the breadth of the Trusts' Quality and Safety Agenda, including the effective delivery and oversight of the following agendas: -
- Patient Safety
- Clinical Effectiveness (including audit, quality improvement and research)
- Patient Experience and involvement
- Risk Management
- Compliance
The post holder is accountable to the Head of Clinical Governance & Quality, working with the Delivery Uni's triumvirate to support to develop and support implementation of systems and processes to ensure the delivery of robust governance oversight for the Directorate.
Main duties of the job
The post holder as a senior member of the Governance Team will support the delivery of the Trust Quality and Safety Agenda for their respective Delivery Units including patient safety, patient experience and involvement, risk management, clinical effectiveness, and compliance.
The post holder will support the Head of Clinical Governance & Quality in the operational delivery of the quality and safety agenda. Working in partnership with the Delivery Unit triumvirate, Matrons and Operational Managers, front line staff and enabling colleagues, the post holder will develop and support implementation of systems and processes to ensure the delivery of robust governance oversight for the Delivery Units.
The post holder will ensure consistency across the delivery unit, in its approach and ensure effective benchmarking both internally and externally, sharing findings and ensuring the uptake of best practice.
The post holder will also be required to take a lead on the following areas within governance, supporting the respective committee's in: -
- Patient Experience (including PALS, Complaints and Claims)
- Patient Safety (Datix Administrator, Incidents, Risks (including Corporate Risk Register)
supporting the organisation to provide quality assurance for patient Safety, Clinical Effectiveness and Patient Experience
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job description
Job responsibilities
For detailed job description and main responsibilities of the role in the attached job description and person specification.
Job description
Job responsibilities
For detailed job description and main responsibilities of the role in the attached job description and person specification.
Person Specification
Qualifications/Training
Essential
- Post Graduate Degree or equivalent professional qualification or experience.
- Evidence of continuing professional development
- Specialist training in QI, Clinical Audit, or risk management
Desirable
- Effective Resource Management
- Management Qualification
- Professional clinical qualification or registration
Experience
Essential
- 3 years relevant NHS or other Public Sector management experience
- The ability to demonstrate highly specialist knowledge and experience within the field of Quality & Governance.
- Demonstrated expert knowledge including quality improvement and/or risk management and/or patient experience and/or patient safety.
- Experience of working with complex change in a variety of settings to deliver improvement
- Previous experience of leading and developing teams
Desirable
- Experience of reviewing, developing and implementing local governance standards relating to the quality and safety agenda.
Skills and Competencies
Essential
- Excellent communication skills with the ability to liaise influence and negotiate effectively at all levels
- IT literate using the Microsoft office suite of applications.
- Advance keyboard skills, ensuring speed and accuracy in report writing and for the purposes of minute taking.
- Competent in the use of Datix System
Desirable
Knowledge (including specialist or technical knowledge required)
Essential
- Knowledge of regulatory frameworks, specifically CQC and understanding of quality reporting requirements.
- An understanding of the implications on national policies for the quality and safety agenda e.g. Patient Safety Strategy and their implementation
- Knowledge and experience of collecting and analysing complex data to inform meaningful improvement.
- Strong report writing skills for a variety of audiences (both internal and external) and purpose, both verbally and in writing.
Desirable
- Demonstrable project management skills and change management skills.
Personal Qualities & Trust Values
Essential
- To exemplify the Trust Values: Friendly - patients, colleagues, public are always put at ease and made welcome Excellence - ensure the care we deliver has great outcomes for patients Caring - put the patient first and be considerate of their needs Professional - apply high professional standards to your role Respect - for patients and each other Evidence of ability to work as part of a team in a challenging environment Demonstrable ability to meet the Trust Values
Person Specification
Qualifications/Training
Essential
- Post Graduate Degree or equivalent professional qualification or experience.
- Evidence of continuing professional development
- Specialist training in QI, Clinical Audit, or risk management
Desirable
- Effective Resource Management
- Management Qualification
- Professional clinical qualification or registration
Experience
Essential
- 3 years relevant NHS or other Public Sector management experience
- The ability to demonstrate highly specialist knowledge and experience within the field of Quality & Governance.
- Demonstrated expert knowledge including quality improvement and/or risk management and/or patient experience and/or patient safety.
- Experience of working with complex change in a variety of settings to deliver improvement
- Previous experience of leading and developing teams
Desirable
- Experience of reviewing, developing and implementing local governance standards relating to the quality and safety agenda.
Skills and Competencies
Essential
- Excellent communication skills with the ability to liaise influence and negotiate effectively at all levels
- IT literate using the Microsoft office suite of applications.
- Advance keyboard skills, ensuring speed and accuracy in report writing and for the purposes of minute taking.
- Competent in the use of Datix System
Desirable
Knowledge (including specialist or technical knowledge required)
Essential
- Knowledge of regulatory frameworks, specifically CQC and understanding of quality reporting requirements.
- An understanding of the implications on national policies for the quality and safety agenda e.g. Patient Safety Strategy and their implementation
- Knowledge and experience of collecting and analysing complex data to inform meaningful improvement.
- Strong report writing skills for a variety of audiences (both internal and external) and purpose, both verbally and in writing.
Desirable
- Demonstrable project management skills and change management skills.
Personal Qualities & Trust Values
Essential
- To exemplify the Trust Values: Friendly - patients, colleagues, public are always put at ease and made welcome Excellence - ensure the care we deliver has great outcomes for patients Caring - put the patient first and be considerate of their needs Professional - apply high professional standards to your role Respect - for patients and each other Evidence of ability to work as part of a team in a challenging environment Demonstrable ability to meet the Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
Robert Jones and Agnes Hunt Orthopaedic Hospital
Gobowen
SY10 7AG
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
