Job summary
Who we're looking for...
This is an exciting opportunity to be part of The Robert Jones and Agnes Hunt Orthopaedic Foundation Trust People Team. If you are passionate about people management and want to make a difference, we want to hear from you.
A Job share will be considered.
Main duties of the job
You will be responsible for providing a high quality and pro-active People Service. Part of your remit will involve developing and maintaining regular contact with line managers to build strong and influential working relationships, sufficient to support and advise on all aspects of Human Resources (HR) policies and procedures.
This role will be key to supporting and coaching manager to undertake people management activities as well as provide a structured case management service. These may involve, but not limited to sickness absence management, flexible working, capability, disciplinary, grievance, openness (whistle blowing), and harassment/bullying issues.
The post holder will have opportunity to be involved in many People Services related aspects such as supporting Equality, Diversity and Inclusion objectives, participating in recruitment drives, as well as supporting employee wellbeing objectives . This a varied and dynamic role that will suit someone wishing to undertake a generalist role in an ambitious team.
About us
Our aim is to aspire to deliver world class patient care, and we want talented, dedicated and passionate people to help us achieve this.
Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.
Whether you're starting out in your career, or have a wealth of experience - we're always looking to recruit outstanding individuals in a range of clinical areas, as well as support and administrative roles.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to state-of-the-art facilities and outstanding professional development opportunities.
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
Shropshire is also one of the most attractive parts of the country, with a rich historic culture and excellent transport links. The hospital is located on a site outside Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
Job description
Job responsibilities
Duties and Responsibilities
General
- To provide advice to line managers on all aspects of people management policies and procedures
- The post holder will provide a proactive and professional service to all colleagues within RJAH on matters related to people management, including advice on employee relations, recruitment and retention, workforce policies and procedures and NHS Terms and Conditions
- To be a first point of contact, in partnership with the People Services Officers, for employee relations case management taking a lead role in the triaging of queries and planning process for case work
- Ensure that advice anticipates early and timely interventions that enable concerns to be resolved at an early stage
- Identify relevant course of action through assessment of situations and provide the necessary advice, using influencing and negotiation skills
- To work with line managers and workforce colleagues to ensure delivery of workforce Key Performance Indicators (KPIs)
- Support managers to foster a people focused culture which support employee wellbeing
- To provide supervision support to People Services Officers/Administrators within the team, providing guidance and knowledge as required to ensure consistency of advice and quality of response to our managers.
- To act responsibly and be a role model for the People Services profession within RJAH
- Support a learning culture through a lessons learnt approach, including help to managers for them put reasonable and appropriate measures in place to prevent employment relations cases occurring
- To champion equality and diversity in the workplace and to identify any issues or patterns that may be acting as a barrier to achieving our commitment to equality and diversity in employment
Job description
Job responsibilities
Duties and Responsibilities
General
- To provide advice to line managers on all aspects of people management policies and procedures
- The post holder will provide a proactive and professional service to all colleagues within RJAH on matters related to people management, including advice on employee relations, recruitment and retention, workforce policies and procedures and NHS Terms and Conditions
- To be a first point of contact, in partnership with the People Services Officers, for employee relations case management taking a lead role in the triaging of queries and planning process for case work
- Ensure that advice anticipates early and timely interventions that enable concerns to be resolved at an early stage
- Identify relevant course of action through assessment of situations and provide the necessary advice, using influencing and negotiation skills
- To work with line managers and workforce colleagues to ensure delivery of workforce Key Performance Indicators (KPIs)
- Support managers to foster a people focused culture which support employee wellbeing
- To provide supervision support to People Services Officers/Administrators within the team, providing guidance and knowledge as required to ensure consistency of advice and quality of response to our managers.
- To act responsibly and be a role model for the People Services profession within RJAH
- Support a learning culture through a lessons learnt approach, including help to managers for them put reasonable and appropriate measures in place to prevent employment relations cases occurring
- To champion equality and diversity in the workplace and to identify any issues or patterns that may be acting as a barrier to achieving our commitment to equality and diversity in employment
Person Specification
Qualifications/Training
Essential
- Working towards Associate CIPD qualification with evidence of on-going Continuous Professional Development (CPD)
- Bachelor's Degree or Equivalent Experienc
Desirable
- Level 5 CIPD qualified
- Post graduate level of study
- Coaching qualification
Experience
Essential
- Experience sufficient to provide advice and support to managers and staff on all aspects of the role without day-to-day supervision or direction
- Experience of advising managers through investigations
- Experience of advising managers on how to handle contentious and sensitive employee relations issues including writing management statements of case
- Experience of coordinating multiple workplace activities (such as ER case work for example)
- Experience of working successfully in a busy organisation
Desirable
- NHS experience
- Experience of undertaking job evaluations
- Experience of policy review and development
- Experience of devising & delivering training to managers on range of ER topics
Skills and Competencies
Essential
- Able to contribute immediately to the work of the department and establishing professional credibility
- Able to understand the people management issues arising from operational management issues and advise managers appropriately and persuasively on the action they should take
- Able to support colleagues, acting as a role model for the People Services Team
- Good analytical skills. Able to analyse reports and data and act on these appropriately
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner at times in the face of opposition when advice is challenged
- High standard of verbal and written communication skills/able to generate own correspondence and reports.
- Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others
Knowledge (including specialist or technical knowledge required)
Essential
- Knowledge of employment law and good employment practice
Person Specification
Qualifications/Training
Essential
- Working towards Associate CIPD qualification with evidence of on-going Continuous Professional Development (CPD)
- Bachelor's Degree or Equivalent Experienc
Desirable
- Level 5 CIPD qualified
- Post graduate level of study
- Coaching qualification
Experience
Essential
- Experience sufficient to provide advice and support to managers and staff on all aspects of the role without day-to-day supervision or direction
- Experience of advising managers through investigations
- Experience of advising managers on how to handle contentious and sensitive employee relations issues including writing management statements of case
- Experience of coordinating multiple workplace activities (such as ER case work for example)
- Experience of working successfully in a busy organisation
Desirable
- NHS experience
- Experience of undertaking job evaluations
- Experience of policy review and development
- Experience of devising & delivering training to managers on range of ER topics
Skills and Competencies
Essential
- Able to contribute immediately to the work of the department and establishing professional credibility
- Able to understand the people management issues arising from operational management issues and advise managers appropriately and persuasively on the action they should take
- Able to support colleagues, acting as a role model for the People Services Team
- Good analytical skills. Able to analyse reports and data and act on these appropriately
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner at times in the face of opposition when advice is challenged
- High standard of verbal and written communication skills/able to generate own correspondence and reports.
- Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others
Knowledge (including specialist or technical knowledge required)
Essential
- Knowledge of employment law and good employment practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
