MCSI Goal Planning & Team Intervention Coordinator

Job description

Job responsibilities

Coordinating Goal Planning

1. To organise the weekly time table for Goal Planning Meetings.
2. To sit in on Goal Planning Meetings and direct the team to attend appropriately and keep to the allocated time.
3. To support the team with typing up Goal Sheets as agreed in the meeting and forward this to the keyworker to be checked and agreed, before uploading the sheet to the patients EPR.
4. To keep an up to date list of agreed keyworkers and support the team to ensure that each patient has an allocated keyworker.
5. To provide keyworkers with a copy of the Needs Assessment Checklist for completion prior to the first and the last Goal Planning Meeting and information leaflets to be shared with the patient.
6. To score the completed Needs Assessment Checklist and input data into the database and produce a summary with graph for the team and patient for first and final goal planning meetings.
7. To support the Clinical Psychology Team with data summaries and analysis from the Needs Assessment Checklist

1. To record the discharge dates set for each patient within the Goal Planning Meeting and keep appropriate people on the team informed with regards to these dates.
2. To record SCIM data at the first and final goal planning meetings and put this data into the patients EPR as well as onto the National Database.
3. To source and enter information onto the National Database, as required. This will include information such as date of mobilisation, level of injury, SCIM scores etc.
4. When required to collect data from Goal Planning Meetings for audit purposes.

Group Educational Sessions

To support the Multi-disciplinary Team with the organisation of various Group Educational Sessions as required. This will involve the following:

1. 1. To be responsible for booking an appropriate venue for sessions.
   2. To organise the programme with appropriate members of the team who will be presenting.
   3. To correspond with external speakers (past patients, spinal injury charities, other experts etc).
   4. To invite identified patients or relatives to attend the session.
   5. To keep an attendance record for sessions & document attendance on EPR.
   6. To support team with organisation of presentations and providing handouts for participants.
   7. To help with the overall co-ordination and smooth running of sessions.
   8. To collect feedback on the sessions and share this with the team.

Specific group sessions may include Relatives Days, Psychology Educational Sessions for Patients, Relationship Education Sessions etc. as identified by the multi-disciplinary team.

Administrative Support for the Clinical Psychology Team

1. To support the Clinical Psychology Team with the formatting and production of reports and letters, faxing information etc.
2. To be available to take telephone messages and support the team with contacting GPs and other services via the telephone.
3. To support the team with the recording of contacts, collating information for meetings and general organisation.
4. To support the clinicians by photocopying/printing appropriate leaflets and educational material to support sessions.

Additional Information

This role requires excellent organisational and interpersonal skills. The post holder will need to liaise with the multi-disciplinary team, external agencies and patients and their families. They will need to be able to use their own initiative, although will be able to refer to the Clinical Psychology Team and wider MDT for support as required.

The post holder will need to develop a good knowledge of the team procedures and practices in order to be able to co-ordinate goal planning and other team interventions. This will typically require ability for task related problem solving, chasing various people and being able to be flexible and develop alternative or additional procedures, as well as prioritising different tasks as appropriate to the service need.

This role involves planning and organising complex events, involving a range of different individuals, whose needs may at times conflict with one another. The post holder will need to be able to formulate issues and be able to make the necessary adjustments in order to appropriately accommodate the needs of the different parties.

They will need to be able to remain professional when working within different environments and in contact with other team members and service users. The post holder will frequently be exposed to distressing information regarding patients circumstances and will regularly be in direct contact with service users and family members who may be highly emotional or distressed, in the context of Goal Planning Meetings, or Relatives Events etc. They will require excellent communication skills in order to establish and maintain relationships and gain the cooperation of others. They will need to be sensitive to the needs of others, whilst trying to manage complex tasks.

The post holder will require good keyboard skills and to be familiar with Microsoft Office, including Excel, as well as NHS computer systems (EPR, Lorenzo etc.) and to input information onto the National Database.

Person Specification

Qualifications/Training

Essential

• Secretarial skills, RSA3 or NVQ 3 Business Administration
• ECDL or equivalent qualification/experience

Desirable

• Evidence of continued personal and professional development

Experience

Essential

• Experience of administrative work within a healthcare team setting

Desirable

• Experience of spinal cord injury or other disability
• Experience of organising events

Knowledge

Essential

• To have a good knowledge of computer skills including Microsoft Office Suite, with the ability to master new applications.
• To be able to organise and present data in Microsoft excel

Desirable

• Knowledge of spinal cord injury
• To have a good knowledge of NHS computer systems (EPR, Lorenzo, SF4 etc)

Personal qualities

Essential

• Motivated
• Responds immediately and effectively to issues or concerns raised.
• Is able to show initiative.
• Reliable and good attitude to attendance/flexible working and punctuality.

Trust values

Essential

• To exemplify the Trust Values: Friendly, Excellence, Caring, Professional, Respect

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Tympath Lane, Gobowen

Oswestry

SY10 7AG

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)