The Shrewsbury and Telford Hospital NHS Trust

Housekeeper - Head and Neck

The closing date is 22 April 2026

Job summary

We are looking for an enthusiastic individual to join our dynamic and busy team on Ward 8 Head and Neck as a Housekeeper. You must have excellent communication and organisational skills and be able to contribute to the high standards of the ward.

Your role will entail ensuring that the ward is stocked appropriately, ordering of stock and consumables. You will also assist the nursing staff with the delivery of food and drink to patients.

This is a demanding role which requires commitment and a positive approach to change.

Main duties of the job

The essence of the role is to assist in maintaining as safe and clean working environment for patients and staff, to support the nutritional needs of patients by supporting the ordering and delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the Ward and Clinic environment.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum/pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

223-HNH-275

Job locations

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Experience and knowledge

Essential

  • Previous experience in service industry

Desirable

  • Experience in NHS work
  • To have a basic knowledge of a hospital environment and infection control
  • Knowledge of Oracle ordering system

Qualifications

Essential

  • Worked to an educational standard that demonstrates an understanding of literacy and numeracy
Person Specification

Experience and knowledge

Essential

  • Previous experience in service industry

Desirable

  • Experience in NHS work
  • To have a basic knowledge of a hospital environment and infection control
  • Knowledge of Oracle ordering system

Qualifications

Essential

  • Worked to an educational standard that demonstrates an understanding of literacy and numeracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Lucy Roberts

lucy.roberts47@nhs.net

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum/pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

223-HNH-275

Job locations

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Supporting documents

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