The Shrewsbury and Telford Hospital NHS Trust

Facilities Assistant

The closing date is 15 December 2025

Job summary

This is an exciting opportunity for a positive and hardworking individual to join our Portering Team.

We provide a wide range of duties created by the demands of The Shrewsbury and Telford Hospital NHS Trust. These duties include the movement of patients throughout the Trust, collection and delivery of mail, transport of blood products, movement of office furniture, the movement of waste and a host of duties that provide a high standard of care to our patients.

The successful candidate should have a basic knowledge of using a mobile device as iPods are an integral part of the Facilities Assistant role.

Previous applicants need not apply.

Main duties of the job

To carry out duties relating to specialist departments, including outside agencies such as Shropdoc.
To assist the Chargehand Porters with the training and induction of new staff for an initial period until they feel confident to carry out the duties on their own.
To collect and deliver hostess trolleys and crockery trolleys between the wards and the Catering Department.
To collect dirty linen and general refuse from all wards and departments disposal cupboards and the accommodation block and dispose of in the compactor located in the loading bay area. Dirtylinen to be loaded into linen cages and placed on the loading bay awaiting collection.
To circulate mail and clerical data to all wards and departments within the hospital and collect and deliver mail off site.

About us

The successful candidate will be expected to work on a rotational basis which will include 24 hour cover including, weekends, nights and bank holidays.

The post holder will ensure that the Portering service is of the highest quality and efficiency and will work within Trust Values.

Date posted

03 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/ pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

223-PTR-884

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Experience

Essential

Experience of delivering a high level of customer service

Desirable

Experience of working in a healthcare setting

Special Aptitudes

Essential

Good literacy skills and the ability to understand instructions, guidance, policies and procedures
Ability to communicate with all levels of staff, members of the public and patients
Ability to undertake physical aspects of task including moderate bending, lifting and moving of trolleys and food trolleys

Desirable

Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
A knowledge of Infection, Prevention and Control
Knowledge of cleaning products and COSHH

Person Specification

Experience

Essential

Experience of delivering a high level of customer service

Desirable

Experience of working in a healthcare setting

Special Aptitudes

Essential

Good literacy skills and the ability to understand instructions, guidance, policies and procedures
Ability to communicate with all levels of staff, members of the public and patients
Ability to undertake physical aspects of task including moderate bending, lifting and moving of trolleys and food trolleys

Desirable

Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
A knowledge of Infection, Prevention and Control
Knowledge of cleaning products and COSHH

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)