The Shrewsbury and Telford Hospital NHS Trust

Higher Level Medical Secretary - Respiratory

The closing date is 20 November 2025

Job summary

An exciting opportunity has arisen for a Higher Level Medical Secretary to work within the Respiratory Secretary team based at The Royal Shrewsbury Hospital, Shrewsbury.

The post working 37.5 hours per week across Monday to Friday.

The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.

You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be qualified or working towards NVQ Level 3 Business/ Medical Admin or AMSPAR.

The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.

They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.

The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

About us

The successful applicant will join a busy team currently comprising of five Medical Secretaries at this site. The post holder is pivotal in the patient's relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Secondment

Working pattern

Full-time

Reference number

223-HMS-838

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education/Training

Essential

Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
4 GCSE's (grades 9 - 4 or C and above) or equivalent
RSA Stage 3 typewriting, word processing (or equivalent)

Desirable

AMSPAR
NVQ Level 3 in Business Administration
ECDL

Experience and Attainments

Essential

Experience in audio typing
Secretarial procedures
Knowledge of software programs
Significant secretarial experience
Medical Terminology (with the ability to reach the required standard in medical terminology)

Desirable

Medical Secretarial/ PA experience
Knowledge of PAS systems
Experience of compiling rota's

Skills and Aptitudes

Essential

High standard of grammar and spelling
Able to prioritise
Team worker
Able to communicate sensitively and tactfully with patients and carers

Desirable

Touch Typing

Knowledge

Essential

Knowledge of good practice and system of work within secretarial/PA field.
Knowledge of Health and Safety in the Workplace
Understanding of confidentiality/data protection issues.

Desirable

Knowledge of NHS policies.

Person Specification

Education/Training

Essential

Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
4 GCSE's (grades 9 - 4 or C and above) or equivalent
RSA Stage 3 typewriting, word processing (or equivalent)

Desirable

AMSPAR
NVQ Level 3 in Business Administration
ECDL

Experience and Attainments

Essential

Experience in audio typing
Secretarial procedures
Knowledge of software programs
Significant secretarial experience
Medical Terminology (with the ability to reach the required standard in medical terminology)

Desirable

Medical Secretarial/ PA experience
Knowledge of PAS systems
Experience of compiling rota's

Skills and Aptitudes

Essential

High standard of grammar and spelling
Able to prioritise
Team worker
Able to communicate sensitively and tactfully with patients and carers

Desirable

Touch Typing

Knowledge

Essential

Knowledge of good practice and system of work within secretarial/PA field.
Knowledge of Health and Safety in the Workplace
Understanding of confidentiality/data protection issues.

Desirable

Knowledge of NHS policies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)