The Shrewsbury and Telford Hospital NHS Trust

Assistant Operations Manager

The closing date is 27 July 2025

Job summary

An exciting opportunity has arisen to join the Emergency Centre as an Assistant Operations Manager. This role offers the chance to be part of a dynamic and forward-thinking operational team, committed to delivering the strategic and operational objectives outlined in the Operational Delivery Plan, with a focus on patient care and Tier 1 priorities.

Working closely with both Operational and Clinical Leads, the post holder will support the day-to-day operational management of services across Acute Medicine and the Emergency Department. The role requires the ability to build and maintain effective relationships, enabling delivery against a range of priorities in a fast-paced environment.

We are looking for a committed, adaptable, and proactive individual with a genuine passion for supporting multidisciplinary teams (MDTs). The successful candidate will contribute to the operational, workforce, and financial performance of the Emergency Centre, collaborating with colleagues across other divisions and departments, while maintaining a visible and supportive presence within clinical areas.

This role will require cross-site working across both the Royal Shrewsbury Hospital (RSH) and the Princess Royal Hospital (PRH) throughout the working week

Main duties of the job

Working closely with the Operations Managers, Centre Manager & Clinical Directors for the specialties, the post holder is responsible for supporting the Centre Manager and Operations Manager in the management of the business activities of the service area to ensure delivery of its strategic and operational objectives in line with the Operational Delivery Plan and Accountability Agreement.

You will have a project to lead on and you will also have service areas that you will be responsible for.

The post holder will work closely with the Operations Managers and Centre Manager to ensure efficient and effective management of all resources in order to deliver safe, high quality and effective clinical services in an environment of continuous improvement.

The post holder will work with other centres and Divisional leads as required to deliver the Trusts' overall strategic objectives, ensuring that the patient experience is a key priority

A critical aspect of role involves fostering strong communication and collaborative working relationships with Matrons, Clinical Directors, and wider clinical and non-clinical teams, as well as with key internal and external stakeholders.

All duties must be undertaken in line with the Department of Health's Code of Conduct for NHS Managers and in accordance with the Trust's values, upholding the highest standards of professionalism, integrity, and accountability.

About us

The successful applicant will be working closely with other members of the Emergency Centre Management leadership team to deliver a quality, patient-focused service.

The Team are continually looking for ways to develop innovative ideas and ways of working, ensuring our services continue to match the rapid pace of growth in the Emergency and Acute Medicine Departments.

This post will require cross-site working between hospital sites.

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

223-AOM-567

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

  • Degree level education or equivalent professional qualification or experience
  • Evidence of a commitment to continuous professional development

Experience & Knowledge

Essential

  • Experience of managing teams
  • Experience of business strategy and planning
  • Experience of managing information systems
  • Evidence of successful management of a budget
  • Experience of implementing service improvement including complex change
  • Ability to analyse complex and sometimes conflicting information in order to resolve issues

Skills

Essential

  • Excellent negotiating and influencing skills
  • Strong skills in leadership and decision making
  • Advanced IT skills
Person Specification

Qualifications

Essential

  • Degree level education or equivalent professional qualification or experience
  • Evidence of a commitment to continuous professional development

Experience & Knowledge

Essential

  • Experience of managing teams
  • Experience of business strategy and planning
  • Experience of managing information systems
  • Evidence of successful management of a budget
  • Experience of implementing service improvement including complex change
  • Ability to analyse complex and sometimes conflicting information in order to resolve issues

Skills

Essential

  • Excellent negotiating and influencing skills
  • Strong skills in leadership and decision making
  • Advanced IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational manager

Gillian Jervis

g.jervis@nhs.net

Details

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

223-AOM-567

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ


Supporting documents

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