Job summary
We have an exciting opportunity for a Business Support Team Leader to work in the Estates Department, responsible for the organisation and co-ordination of the Business Support processes and procedures as well as creating and maintaining a pleasant work environment, ensuring high levels of organisational effectiveness and communication.
The successful applicant will have knowledge of a full range of administrative and organisational policies and procedures acquired through training and relevant experience.
The Business Support Team Leader will be approachable and work well as part of a team and will have previous experience of managing administration staff.
Main duties of the job
Day to day line management of the Estates Business Support team. Supporting the effective and efficient service delivery of the department, coordinating the support service activities on both sites, and assisting the Business Manager in all administration support processes, to ensure consistent delivery and development of the business support tasks and the smooth running of resources within the office.
About us
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications
Essential
- Business Administration NVQ or BTEC qualification or significant relevant experience in support administration
- Evidence of commitment to continuous professional development
Desirable
- ECDL/Microsoft package qualification
Knowledge, Behaviours and Experience
Essential
- Proven relevant extensive experience in management of an administration/support function
- Proven experience of managing administration processes and procedures
- Proven experience in dealing with HR process and guidelines
- Demonstratable experience of dealing with matters of a highly sensitive/confidential nature in a challenging environment
- Experience in providing a full administration service and attending formal meetings
- Confidence and experience in dealing with challenging behaviours
- Experience in supervision of staff to deliver objectives and targets
Desirable
- Experience in NHS systems
Person Specification
Qualifications
Essential
- Business Administration NVQ or BTEC qualification or significant relevant experience in support administration
- Evidence of commitment to continuous professional development
Desirable
- ECDL/Microsoft package qualification
Knowledge, Behaviours and Experience
Essential
- Proven relevant extensive experience in management of an administration/support function
- Proven experience of managing administration processes and procedures
- Proven experience in dealing with HR process and guidelines
- Demonstratable experience of dealing with matters of a highly sensitive/confidential nature in a challenging environment
- Experience in providing a full administration service and attending formal meetings
- Confidence and experience in dealing with challenging behaviours
- Experience in supervision of staff to deliver objectives and targets
Desirable
- Experience in NHS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
