Higher Level Medical Secretary - Breast

The Shrewsbury and Telford Hospital NHS Trust

The closing date is 07 May 2025

Job summary

An exciting opportunity has become available to join our Medical Secretary team, working within the Breast department in the Surgical Centre. The post holder will join a team of Medical Secretaries who organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.

Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience), knowledge of MS Office and be working towards NVQ Level 3 Business/ Medical Admin or AMSPAR. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence to Patients, colleagues and GP's, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.

The successful applicants will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.

About us

The successful applicant will be working alongside a team of Breast Medical Secretaries within the General Surgery Centre. You will be supporting a number of Consultants and Nurse Specialists in various specialities which will provide a variety of interesting work.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum/ pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

223-HLM-266

Job locations

The Princess Royal Hospital

Telford

TF1 6TF

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

4 GCSE's at grades 9-4 (or equivalent)
Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience

Desirable

NVQ Level 3 in Business Administration

Experience and knowledge

Essential

Audio typing experience
Previous secretarial / PA experience
Knowledge of medical terminology
Customer Care experience

Desirable

Medical secretarial experience
Knowledge of PAS systems

Person Specification

Qualifications

Essential

4 GCSE's at grades 9-4 (or equivalent)
Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience

Desirable

NVQ Level 3 in Business Administration

Experience and knowledge

Essential

Audio typing experience
Previous secretarial / PA experience
Knowledge of medical terminology
Customer Care experience

Desirable

Medical secretarial experience
Knowledge of PAS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.