Job summary
We are looking for an experienced Communications and Engagement Manager to be the lead for all communications and engagement activity relating to a programme. You will be an excellent communicator with creative vision and strong project management and engagement skills. You will have knowledge of service transformation and be a confident negotiator, experienced in working with internal communications, writing and editing content for a range of audiences.
The role includes staff, patient and public involvement, skills in organising and leading events and stakeholder mapping. It will also include supporting with media management, social media, website management, proactive reputation building and PR activity.
You may be required to work at occasional evening and weekend events and travel across the county. Previous experience of working in a similar environment is desirable.
Main duties of the job
The post holder will be an excellent communicator with creative vision and strong project management and engagement skills. They will have knowledge of service transformation and be a confident negotiator, experienced in working with the media, writing and editing content for a range of audiences. They will also have experience of using a variety of digital communications channels including websites, intranets and social media.
Flexibility, confidence, diplomacy, creativity and engagement skills are a must, plus evidence of working with senior-level individuals in a complex environment. The post holder will be expected to engage with internal and external "customers" to understand their requirements, manage their expectations and deliver results.
About us
As an employer, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications
Essential
- Relevant degree level qualification or equivalent professional communications qualification plus training and/or experience in a relevant communications field to Masters level or equivalent.
- Evidence of continuing professional development with strong communications and engagement element
Experience
Essential
- Experience of delivering internal and external communications and engagement in an NHS or other politically high profile environment, including stakeholder, patient and public engagement.
- Demonstrable track record of successful delivery of communications and engagement activities at a senior level.
Desirable
- Experience of planning and delivering activity as part of high profile engagement, pre-consultation or consultation activity.
Knowledge
Essential
- Listening to stakeholder viewpoints and utilising feedback to dynamically adjust engagement strategies.
- Highly self motivated and able to work to strict deadlines
- Experience of communicating complex information to a range of audiences.
Desirable
- Developing and implementing communications and engagement strategies that support service transformation.
- Ability to negotiate with senior stakeholders on difficult and potential controversial issues
Person Specification
Qualifications
Essential
- Relevant degree level qualification or equivalent professional communications qualification plus training and/or experience in a relevant communications field to Masters level or equivalent.
- Evidence of continuing professional development with strong communications and engagement element
Experience
Essential
- Experience of delivering internal and external communications and engagement in an NHS or other politically high profile environment, including stakeholder, patient and public engagement.
- Demonstrable track record of successful delivery of communications and engagement activities at a senior level.
Desirable
- Experience of planning and delivering activity as part of high profile engagement, pre-consultation or consultation activity.
Knowledge
Essential
- Listening to stakeholder viewpoints and utilising feedback to dynamically adjust engagement strategies.
- Highly self motivated and able to work to strict deadlines
- Experience of communicating complex information to a range of audiences.
Desirable
- Developing and implementing communications and engagement strategies that support service transformation.
- Ability to negotiate with senior stakeholders on difficult and potential controversial issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
