Emergency Department Clerical Officer
This job is now closed
Job summary
We currently have vacancies at The Royal Shrewsbury Hospital Emergency Department Reception and Ward Clerk team. The successful applicant will be part of a group of employees which comprises of medical, nursing and administrative staff who provide a high standard of service to patients and relatives attending the departments.
The successful applicants will need to have experience of delivering a high standard of customer service in a customer facing role; possess good IT skills and remain calm under pressure. A good telephone manner, confidence and a positive way of working is essential.
You will be required to be flexible within the contracted hours in order for the service to be fully covered. Full training will be provided for all candidates.
The working hours will be discussed at interview, however, these will be worked on a 24-hour varied shift pattern, which could include days 8am-8pm, Christmas day, weekends, bank holidays and night shifts 8pm-8am. Cross site working could be required at times.
Main duties of the job
The post holder will provide clerical, administrative and information technology support to the Emergency Department in relation to booking in of patients, patients being treated and cared for within the department, and to provide information for patients, relatives and internal and external agencies, on A&E status.
The post holder may be required to work anywhere in the department to cover short term absence or annual leave.
About us
The Emergency Departments at The Shrewsbury and Telford Hospital NHS Trust provide 24 hour emergency care to the people of Shropshire and Mid Wales. As a department, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.
Details
Date posted
13 August 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
223-EDC-568
Job locations
The Royal Shrewsbury Hospital
Shrewsbury
SY3 8XQ
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Royal Shrewsbury Hospital
Shrewsbury
SY3 8XQ
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)










Employer contact details
For questions about the job, contact:
Supporting documents
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