Medical Secretary - Urology

The Shrewsbury and Telford Hospital NHS Trust

This job is now closed

Job summary

An exciting opportunity has become available to join our Medical Secretary team in a job sharing capacity, working within the Urology department in the Surgical Centre. The post holder will work closely with the job share secretary and helping secretaries to organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.

Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.

Main duties of the job

The post holder will produce accurate clinical and general correspondence to patients, colleagues and GP's, regularly using complex and medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.

You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.

About us

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families.

Date posted

23 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum/pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

223-MSU-461

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

RSA Stage 3 typing or equivalent
4 GCSE's at grades 9-4 (or equivalent)
Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience

Desirable

AMSPAR
NVQ Level 3 in Business Administration
ECDL

Experience and knowledge

Essential

Audio typing experience
Previous secretarial / PA experience
Knowledge of medical terminology
Customer Care experience

Desirable

Medical secretarial experience
Knowledge of PAS systems

Person Specification

Qualifications

Essential

RSA Stage 3 typing or equivalent
4 GCSE's at grades 9-4 (or equivalent)
Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience

Desirable

AMSPAR
NVQ Level 3 in Business Administration
ECDL

Experience and knowledge

Essential

Audio typing experience
Previous secretarial / PA experience
Knowledge of medical terminology
Customer Care experience

Desirable

Medical secretarial experience
Knowledge of PAS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information