Job summary
An exciting opportunity has become available to join our Medical Secretary team in a job sharing capacity, working within the Urology department in the Surgical Centre. The post holder will work closely with the job share secretary and helping secretaries to organise the Consultant's workload, diaries and clinical correspondence to ensure that an efficient service is provided to our patients.
Applicants should already possess 4 GCSE's (grades 9 - 4) or equivalent. The ability to plan and prioritise a varied workload is essential as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence to patients, colleagues and GP's, regularly using complex and medical terminology from audio transcription and self generated correspondence. You will be required to respond appropriately to telephone calls from patients, who can sometimes be distressed or anxious, and deal with their concerns and resolve their queries sensitively.
You should have knowledge of good practice and system of work within the secretarial / PA field, knowledge of Health & Safety and an understanding of confidentiality / data protection issues.
About us
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications
Essential
- RSA Stage 3 typing or equivalent
- 4 GCSE's at grades 9-4 (or equivalent)
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Desirable
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
Experience and knowledge
Essential
- Audio typing experience
- Previous secretarial / PA experience
- Knowledge of medical terminology
- Customer Care experience
Desirable
- Medical secretarial experience
- Knowledge of PAS systems
Person Specification
Qualifications
Essential
- RSA Stage 3 typing or equivalent
- 4 GCSE's at grades 9-4 (or equivalent)
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Desirable
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
Experience and knowledge
Essential
- Audio typing experience
- Previous secretarial / PA experience
- Knowledge of medical terminology
- Customer Care experience
Desirable
- Medical secretarial experience
- Knowledge of PAS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
