Job summary
**Please note that the banding for this post is subject to Agenda for Change confirmation**
The post holder supports the Administration Manager to lead the Administration team in providing a professional and confidential administrative and secretarial service for the Women and Children's Division.The role includes supervising administrative staff on a day-to-day basis.
The post holder is expected to work accurately under pressure with the ability to manage and prioritise their own workload and that of the A&C Team. They will be providing and receiving information which may require tact, diplomacy and persuasive skills as there may be barriers to understanding either due to a cultural difference or knowledge of the process.They will also be an integral part of the team in being able to undertake any aspects of the work.
The post holder works autonomously within defined policies and procedures, although advice is readily available.
Main duties of the job
- Acts as a first point of contact for the Administration Team, dealing with staff of all levels inside and outside the Trust.
- Provides leadership and management for the day to day running of the Administrative and Secretarial team.
- Oversee the co-ordination and distribution of workload across the A&C team.
- Direct supervision of staff including recruitment, induction, appraisal, disciplinary, performance, grievance, and sickness management.
- Responsibility for the day-to-day supervision/management of staff.
- Take lead role for organising personal development plans/ individual performance review for A&C team. To organise a robust induction programme for new A & C staff and deliver training to ensure competencies are gained and maintained.
- To ensure that administrative procedures conform to Trust policies and procedures specifically, patient records, confidentiality, complaints procedures, health and safety issues and risk management, proposing changes where necessary
About us
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families.
Job description
Job responsibilities
For further information about this job role please see full job description and person specification.
Job description
Job responsibilities
For further information about this job role please see full job description and person specification.
Person Specification
Previous Employment
Essential
- Proven ability to provide a secretarial and administrative service on behalf of a manager.
- Experience of team/workforce supervision.
- Evidence of budget monitoring.
Desirable
- Ability to deal with routine but potentially sensitive matters with diplomacy
- Ability to supervise staff to deliver objectives and targets
- Ability to analyse occasionally complex information
- Evidence of ability to make decisions
Qualifications
Essential
- BTEC or equivalent qualification or experience
Skills
Essential
- Knowledge of administrative and organisational policies and procedures
- Evidence of standard keyboard skills
- Evidence of standard level use of IT packages such as Microsoft Office suite of products.
- Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR
Person Specification
Previous Employment
Essential
- Proven ability to provide a secretarial and administrative service on behalf of a manager.
- Experience of team/workforce supervision.
- Evidence of budget monitoring.
Desirable
- Ability to deal with routine but potentially sensitive matters with diplomacy
- Ability to supervise staff to deliver objectives and targets
- Ability to analyse occasionally complex information
- Evidence of ability to make decisions
Qualifications
Essential
- BTEC or equivalent qualification or experience
Skills
Essential
- Knowledge of administrative and organisational policies and procedures
- Evidence of standard keyboard skills
- Evidence of standard level use of IT packages such as Microsoft Office suite of products.
- Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
