Job summary
We are looking for an enthusiastic, creative, and skilled engagement professional to join the Public Participation Team. The Shrewsbury and Telford Hospital NHS Trust is committed to ensuring that the voice of our local communities is present in every part of our organisation and that we provide meaningful opportunities to get involved. The successful candidate will be working with colleagues and partners in the local health economy to identify and build sustainable relationships with our staff, communities and seldom heard groups across Shropshire, Telford & Wrekin and mid Wales.
Being part of the wider Public Participation Department (covering Community Engagement, SaTH Charity and Volunteers), the post holder will have the opportunity to get involved with a wide range of projects.
The post holder will be based at The Royal Shrewsbury Hospital but will be required to travel to off-site locations and to work cross site on some occasions. Occasionally the post holder will need to work in the evenings and weekends to support events the Trust are attending.
Main duties of the job
The main purpose of this role is to increase the Trust's engagement with children and young people across Shropshire, Telford & Wrekin, and Powys, by building relationships with community groups and organisations to support the Hospitals Transformation Programme, Section 242 and wider engagement in areas affected by Health Inequalities.
The post holder will play a key role in supporting the implementation of the Public Participation Plan (2021-2025) and developing ways of involving and engaging children and young people around the work of the Trust. You will take an active role in developing and delivering engagement to our key stakeholders and local communities, helping to drive forward improvements in how we communicate, actively listen, and engage.
As part of the Public Participation team (Community Engagement, SaTH Charity and Volunteers) you will also contribute to the wider activities of the team, which will bring the opportunity to work on a range of interesting projects across the Trust.
About us
The post holder will be part of the Public Participation Department, which includes Community Engagement, SaTH Charity and Volunteers.
We are an organisation that strives to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families.
The Shrewsbury and Telford Hospital NHS Trust offers a fully supportive environment to work in with great opportunities to progress.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description and Person Specification.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Educated to degree level in a relevant subject for example communications, engagement (or equivalent experience).
Desirable
- Evidence of continuous professional development in engagement and/or communications (e.g. CIM/CIPR).
Experience and Knowledge
Essential
- Experience of working in an engagement role
- Experience of working with and involving the public
- Experience of delivering engagement strategies, plans and campaigns.
- Previous relevant experience of working with patients, carers or the public and a working knowledge of the techniques used.
- Experience of working with children and young people
Desirable
- Previous experience of working and building relationships with partner organisations, particularly community and voluntary sector bodies
- Previous experience of working in the NHS and the wider health agenda
- Thorough understanding of Sections 242 and 244 of the NHS Act and relevant national guidance
Skills
Essential
- Techniques used to involve and engage people
- Confident in talking to members of the public and is able to explain complex issues in simple language and to a variety of audiences
Person Specification
Qualifications
Essential
- Educated to degree level in a relevant subject for example communications, engagement (or equivalent experience).
Desirable
- Evidence of continuous professional development in engagement and/or communications (e.g. CIM/CIPR).
Experience and Knowledge
Essential
- Experience of working in an engagement role
- Experience of working with and involving the public
- Experience of delivering engagement strategies, plans and campaigns.
- Previous relevant experience of working with patients, carers or the public and a working knowledge of the techniques used.
- Experience of working with children and young people
Desirable
- Previous experience of working and building relationships with partner organisations, particularly community and voluntary sector bodies
- Previous experience of working in the NHS and the wider health agenda
- Thorough understanding of Sections 242 and 244 of the NHS Act and relevant national guidance
Skills
Essential
- Techniques used to involve and engage people
- Confident in talking to members of the public and is able to explain complex issues in simple language and to a variety of audiences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
