The Shrewsbury and Telford Hospital NHS Trust

Support Surgical Coordinator

This job is now closed

Job summary

The Surgical Services Management Team are looking to appoint a Support Surgical Coordinator to support the provision of high-quality patient care through dedicated administrative and clerical support and continuous improvement. The role is for a fixed term of 12 months.

The additional post will join a team of three Coordinators and four Support Coordinators, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care, tracking and supporting them from referral to treatment and discharge.

The post holder will provide a patient focused service that supports the Surgical Coordinators and clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

Specialities covered within the team are Breast, Bariatric, Endoscopy, Gastroenterology, Colorectal, Upper GI, Urology and Vascular. The post holders will provide cross cover for other team members and actively participate in the sharing of skills and experience within the team and aiding the spread of good practice throughout the team.

The vacancy is an excellent opportunity to advance your career in the Surgical Centre and within the NHS, previous experience of working in an acute hospital setting would be an advantage.

Main duties of the job

Post holder will be able to demonstrate advanced communication and organisational skills, be able to use their own initiative and show problem solving skills.
Excellent attention to detail and a passion for patient care is essential.
Ensuring efficient and effective use of the theatre and endoscopy sessions.
Play a central role within this service and work in close liaison with NHS colleagues, patients, and general public.
To manage waiting lists in accordance with the Patient Access Policy and to achieve government and JAG waiting time standards.
To be responsible for the addition and removal from waiting list and recording of all relevant patient information to and from the waiting list. This may be in response to a clinician, patient, or management request.
Monitor the Patient Target List (PTL) on a daily basis to ensure government access standards are not breached and to escalate any potential breaches and take appropriate action to resolve capacity issues and escalate any issues to the Assistant Operations Manager
Managing waiting lists for patients on the cancer pathway who require endoscopy procedure and/or further surveillance appointments.

About us

TheShrewsbury and Telford Hospital NHS Trustcan offer yougreat career prospects and a fantastic work-life balance. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional development opportunities.

Date posted

23 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum/pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

223-SSC-125

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible.

Person Specification

Education

Essential

NVQ3 or equivalent qualification or experience
Evidence of a commitment to continuous professional development

Experience

Essential

Proven ability to provide administrative services
Evidence of ability to achieve own work targets

Skills and Knowledge

Essential

Evidence of ability to deal with routine (although occasionally complex and sensitive) matters with tact.
Evidence of ability to manage own workload effectively.
Evidence of ability to exercise own judgement and occasionally analyse situations in order to identify a way forward.
Evidence of ability to make decisions.
Knowledge of NHS performance standards relating to Cancer and 18 week referral to treatment times.
Evidence of standard keyboard skills.
Evidence of standard level use of IT packages including Microsoft Office suite of products.
Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR.

Person Specification

Education

Essential

NVQ3 or equivalent qualification or experience
Evidence of a commitment to continuous professional development

Experience

Essential

Proven ability to provide administrative services
Evidence of ability to achieve own work targets

Skills and Knowledge

Essential

Evidence of ability to deal with routine (although occasionally complex and sensitive) matters with tact.
Evidence of ability to manage own workload effectively.
Evidence of ability to exercise own judgement and occasionally analyse situations in order to identify a way forward.
Evidence of ability to make decisions.
Knowledge of NHS performance standards relating to Cancer and 18 week referral to treatment times.
Evidence of standard keyboard skills.
Evidence of standard level use of IT packages including Microsoft Office suite of products.
Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)