The Shrewsbury and Telford Hospital NHS Trust

Higher Medical Secretary - Biochemistry Lipid Clinics

Information:

This job is now closed

Job summary

The post holder is a pivotal person in the patient's relationship with the hospital, the clinical team, and the Consultant. The post holder provides a complete medical secretarial and administrative service to the Consultant and their team across a wide range of activities. The post holder will assist in the organisation of the Consultant's workload and will effectively support activities with other NHS staff to ensure that an efficient service is provided. It is essential that the post holder exercises initiative and independent judgement whilst always maintaining a high level of confidentiality and diplomacy. In addition, the post holder is co- responsible for managing, maintaining, and administering various data sources which may include waiting lists and clinic lists.

Main duties of the job

  • Organise the office efficiently in a complex, changing environment.
  • Manage multiple tasks, a significant and substantial number of which are non-routine ensuring that deadlines are met.
  • Prioritise and organise own workload, making decisions.
  • Ensure that the results of tests and investigation reports for patients are received and shown to Consultant or relevant person and all ongoing arrangements are carried out. Ensure that those which require immediate action are presented in a timely manner.
  • Arrange and service meetings as requested, including any appraisals of staff.
  • Monitor and manage, as appropriate, out-patient clinic lists to ensure they are booked and adjusted according to Consultant's availability and patient's clinical priority. Ensure all pre-clinic tests are ordered and available.
  • Where appropriate and in collaboration with the booking team, manage waiting lists in accordance with current guideline and taking the relevant action required.
  • Monitor and update out-patient attendances to ensure pathways are correct and follow-up is in place.
  • Maintain an overview of patients using homecare medications and liaise with pharmacy and consultant to keep these up to date.
  • Use in-house patient data tracking system to ensure all patient notes passing through the office are booked in and out appropriately.
  • Use clinical portal to scan appropriate documentation.

About us

The successful applicant will be working closely with the Consultant Chemical Pathologist and other members of the Pathology leadership team, to deliver a quality, patient-focused Biochemistry Lipid Clinic service.Pathology is a vibrant team, continually looking for ways to develop innovative ideas and ways of working, ensuring our services continue to match the rapid pace of growth in diagnostic advances.

Details

Date posted

02 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

223-HMS-528

Job locations

Pathology Department, Princess Royal Hospital

Apley Castle

Telford, Shropshire

TF1 6TF


Job description

Job responsibilities

  • Provide a PA role for the Consultant and the clinical team, dealing with internal and external queries effectively, drafting replies, taking, and acting upon Provide and receive information which may require tact or persuasive skills as there may be barriers to understanding.
  • Receive and open incoming correspondence, taking action as
  • Manage and collate electronic and manual diaries.
  • Respond appropriately to contentious, sensitive, and difficult enquiries to ensure a satisfactory

Job description

Job responsibilities

  • Provide a PA role for the Consultant and the clinical team, dealing with internal and external queries effectively, drafting replies, taking, and acting upon Provide and receive information which may require tact or persuasive skills as there may be barriers to understanding.
  • Receive and open incoming correspondence, taking action as
  • Manage and collate electronic and manual diaries.
  • Respond appropriately to contentious, sensitive, and difficult enquiries to ensure a satisfactory

Person Specification

Qualifications

Essential

  • Knowledge of Microsoft Office packages e.g., PowerPoint, Word, Excel, and other IT skills acquired through training and practical experience
  • 4GCSE (C and above) or equivalent
  • RSA Stage 3 typewriting, word processing (or equivalent)

Desirable

  • AMSPAR
  • ECDL
  • NVQ Business Admin

Experience and Behaviours

Essential

  • Experience in audio typing
  • Previous secretarial experience
  • Knowledge of good practice and system of work within secretarial/PA field
  • Customer Care

Desirable

  • Knowledge of PAS systems

Skills & Knowledge

Essential

  • High standard of grammar and spelling
  • Patient focused
  • Minute taking

Desirable

  • Touch typing
Person Specification

Qualifications

Essential

  • Knowledge of Microsoft Office packages e.g., PowerPoint, Word, Excel, and other IT skills acquired through training and practical experience
  • 4GCSE (C and above) or equivalent
  • RSA Stage 3 typewriting, word processing (or equivalent)

Desirable

  • AMSPAR
  • ECDL
  • NVQ Business Admin

Experience and Behaviours

Essential

  • Experience in audio typing
  • Previous secretarial experience
  • Knowledge of good practice and system of work within secretarial/PA field
  • Customer Care

Desirable

  • Knowledge of PAS systems

Skills & Knowledge

Essential

  • High standard of grammar and spelling
  • Patient focused
  • Minute taking

Desirable

  • Touch typing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Pathology Department, Princess Royal Hospital

Apley Castle

Telford, Shropshire

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Pathology Department, Princess Royal Hospital

Apley Castle

Telford, Shropshire

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Manager

Deb Wareing

deborah.wareing2@nhs.net

01743261000

Details

Date posted

02 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

223-HMS-528

Job locations

Pathology Department, Princess Royal Hospital

Apley Castle

Telford, Shropshire

TF1 6TF


Supporting documents

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