Job summary
To provide administrative support to the multidisciplinary fertility team. The successful applicant will have a strong background in administration, be a good team player and must be sensitive to the specific needs of fertility patients.
The post holder will be expected to participate in some bank holiday working on a rota basis (one or two per year and not including Christmas) to help cover reception and staff the main phone line.
This role is based in a modern, open plan office offsite at Severn Fields Health Village and doesn't lend itself to home working. The working pattern is negotiable but is likely to involve Tuesdays and Fridays.
Main duties of the job
Provide comprehensive administrative support for the scientific team including but not limited to; Review of embryo storage documentation, typing of letters from templates and from information given as required, cross checking patient information across systems for accuracy, production of bills and filing.
Helping with administration across the wider team such as billing, filing, clinic preparation, appointment management, typing, reception duties, data entry, staffing the busy phone line, replying to emails.
About us
Shropshire and Mid Wales Fertility Centre is a HFEA licenced fertility clinic in Shrewsbury. We are very proud to have helped thousands of couples and individuals conceive over the last 30 years. We moved away from the main hospital site to bespoke, modern premises in 2018 away and offer various treatment options to both NHS patients and those funding their own treatment.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Education and qualifications
Essential
- Minimum 4 GCSEs or further/higher education
Desirable
- Further qualification relevant to role eg typewriting or ECDL
- Evidence of commitment to continuous professional development
Skills and Knowledge
Essential
- Proven experience in administration
- Patient / customer care
- Knowledge of software programs and Microsoft Office including excel
- Relevant experience in administrative/secretarial roles
Desirable
- Ability to use relevant IT systems and specifically Semahelix
- Experience of working in fertility/gynaecology an advantage
- Patient focussed
- Experience in billing/invoicing
- Experience working in healthcare administration
Person Specification
Education and qualifications
Essential
- Minimum 4 GCSEs or further/higher education
Desirable
- Further qualification relevant to role eg typewriting or ECDL
- Evidence of commitment to continuous professional development
Skills and Knowledge
Essential
- Proven experience in administration
- Patient / customer care
- Knowledge of software programs and Microsoft Office including excel
- Relevant experience in administrative/secretarial roles
Desirable
- Ability to use relevant IT systems and specifically Semahelix
- Experience of working in fertility/gynaecology an advantage
- Patient focussed
- Experience in billing/invoicing
- Experience working in healthcare administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
Shropshire and Mid Wales Fertility Centre
Severn Fields Health Village, Sundorne Road
Shrewsbury
SY1 4HD
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)
