The Shrewsbury and Telford Hospital NHS Trust

Capacity & Flow Coordinator, Surgery, Anaesthetics and Cancer Division

This job is now closed

Job summary

We are seeking a highly motivated, enthusiastic individual to join the Patient Access Team at The Shrewsbury and Telford Hospital NHS Trust. This is an exciting development opportunity to join our team within the Surgery, Anaesthetics and Cancer Division, working with the wider Trust to support the Division and clinical site teams in providing an excellent service and experience within our trust.

We have one Permanent post and one secondment/fixed term post available.

Main duties of the job

The post holder will be responsible for supporting activity within the Division by ensuring there are beds available for our TCI patients, by expediting flow through ED for surgical and Trauma patients. The post holder must have an understanding of current acute hospital performance indicators ensuring that local and national targets are achieved.

The successful candidate will need to be a quick thinker and strong leader with excellent problem solving skills and the ability to negotiate sound operational decisions in rapidly changing situations therefore a calm and pleasant manner is essential. The job is challenging and rewarding in equal measure, and you will require determination, resilience and excellent communication skills.

The post holder will work autonomously, but with support and liaison with operational managers and the clinical site team. The post holder will ensure the timely action and communication of all elective care issues.

This post is based at The Princess Royal Hospital, Telford site and will include cross site working and cover on occasions.

About us

As an employer, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.

Date posted

26 May 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum (subject to AfC)

Contract

Permanent

Working pattern

Full-time

Reference number

223-SFC-839

Job locations

The Princess Royal Hospital, Telford

Apley Castle

Telford

TF1 6TF

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Experience and Knowledge

Essential

Excellent organisational skills
Ability to report and present information
Ability to work autonomously
Understanding of RTT pathways

Skills

Essential

Excellent communication skills
Ability to use initiative and prioritise workload
Puts patient care at centre of all they do

Qualifications

Essential

Degree level, plus additional qualifications or experience equivalent to post-graduate diploma level
Evidence of commitment to continuous professional development

Desirable

NVQ Level 3 in Customer Service
NVQ Level 3 in Business Administration

Person Specification

Experience and Knowledge

Essential

Excellent organisational skills
Ability to report and present information
Ability to work autonomously
Understanding of RTT pathways

Skills

Essential

Excellent communication skills
Ability to use initiative and prioritise workload
Puts patient care at centre of all they do

Qualifications

Essential

Degree level, plus additional qualifications or experience equivalent to post-graduate diploma level
Evidence of commitment to continuous professional development

Desirable

NVQ Level 3 in Customer Service
NVQ Level 3 in Business Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Apley Castle

Telford

TF1 6TF

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Apley Castle

Telford

TF1 6TF

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)