West London NHS Trust

Case Manager - Occupational Therapist

The closing date is 27 April 2026

Job summary

Do you want to be part of a team making Hammersmith & Fulham a great place to grow old? The Community Independence Service (CIS) provides planned and unplanned nursing and therapy interventions for older residents who have had a recent deterioration in their physical health and is run jointly between West London NHS Trust and CNWL Foundation Trust across the three inner London Boroughs. We are looking to recruit an enthusiastic and self-motivated clinician, who will be an integral member of the team.

You will have excellent communication skills, experience completing person-centred holistic physical and cognitive assessments and care for people with moderate to severe frailty. You will have good organisational skills and be able to manage your own workload to meet competing priorities. The role involves collaboration with internal and external stakeholders across the system. You will work as part of a team and delegate work to the team coordinators and be supported by local geriatric consultants and General Practitioners. You will also be a part of our newly developed neighbourhood team in alignment with the NHS 10 year plan.

Main duties of the job

Working as a member of the Community Independence Service you will be skilled in completing physical observations such as News 2 and relevant holistic assessments and mental capacity assessments, identifying whether the person has deteriorated and taking appropriate action. You will organise and chair Best Interest meetings for those who require support expressing their wishes.

You will attend local Primary Care Network (PCN) meetings/Integrated care access point meetings (ICAP) to contribute to the health and social care needs of local residents, identifying cases suitable to support through the CIS Case Management caseloads. You will also provide clinical advice and support CIS internal teams such as Urgent Community Response, Home first and rehabilitation.

You will provide clinical and operational supervision to the health and social care coordinators in case management and deputise for the pathway leads at meetings or in their absence alongside your CIS colleagues.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£47,951 to £56,863 a year per annum inclusive of HCAS (Inner)

Contract

Permanent

Working pattern

Full-time

Reference number

222-H&F-105

Job locations

145 King Street

London

W6 9JT


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications and Training

Essential

  • BSc Degree in either Physiotherapy or Occupational Therapy.
  • HCPC registration

Desirable

  • Member of RCOT/ CSP and or involvement in professional network
  • Post Graduate MSc Degree
  • Post registration courses e.g.Cognitive assessment and rehabilitation oManual handling oGoal setting oFrailty and older people's rehabilitation oStudent placement facilitator

Experience

Essential

  • Substantial experience of working at a band 5 level (acute / community) as an occupational therapist or physiotherapist.
  • Previous clinical experience in the following: oOlder people / frailty assessment and rehabilitation oMedicine and general surgery oOrthopaedics oFalls oDementia oLong term conditions
  • Experience teaching junior staff members /rehab or therapy assistants / students.
  • Experience completing audit and service development
  • Experience of providing clinical supervision

Desirable

  • Experience of advance care planning and End of Life care identifying and managing clinical

Knowledge and Skills

Essential

  • Excellent communication skills, fluency in written and verbal English.
  • Ability to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the Trust policies.
  • Knowledge and ability to use Microsoft Office suite for various administration tasks, including spreadsheets, document writing and email.
  • Knowledge and ability to use patient record systems such as SystmOne or similar.
  • Understanding and ability to apply relevant knowledge and skills required to act as an effective professional clinician and adhere to your relevant code of conduct/practice.
  • Ability to plan and use assessment methods that are appropriate for complex needs, and uses processes of reasoning that are based on available evidence including national guidelines such as NICE and other local and professional policies.

Personal Qualities

Essential

  • Evidence of maintenance of a CPD portfolio
Person Specification

Qualifications and Training

Essential

  • BSc Degree in either Physiotherapy or Occupational Therapy.
  • HCPC registration

Desirable

  • Member of RCOT/ CSP and or involvement in professional network
  • Post Graduate MSc Degree
  • Post registration courses e.g.Cognitive assessment and rehabilitation oManual handling oGoal setting oFrailty and older people's rehabilitation oStudent placement facilitator

Experience

Essential

  • Substantial experience of working at a band 5 level (acute / community) as an occupational therapist or physiotherapist.
  • Previous clinical experience in the following: oOlder people / frailty assessment and rehabilitation oMedicine and general surgery oOrthopaedics oFalls oDementia oLong term conditions
  • Experience teaching junior staff members /rehab or therapy assistants / students.
  • Experience completing audit and service development
  • Experience of providing clinical supervision

Desirable

  • Experience of advance care planning and End of Life care identifying and managing clinical

Knowledge and Skills

Essential

  • Excellent communication skills, fluency in written and verbal English.
  • Ability to maintain accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the Trust policies.
  • Knowledge and ability to use Microsoft Office suite for various administration tasks, including spreadsheets, document writing and email.
  • Knowledge and ability to use patient record systems such as SystmOne or similar.
  • Understanding and ability to apply relevant knowledge and skills required to act as an effective professional clinician and adhere to your relevant code of conduct/practice.
  • Ability to plan and use assessment methods that are appropriate for complex needs, and uses processes of reasoning that are based on available evidence including national guidelines such as NICE and other local and professional policies.

Personal Qualities

Essential

  • Evidence of maintenance of a CPD portfolio

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

145 King Street

London

W6 9JT


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

145 King Street

London

W6 9JT


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Case Manager

Deepika Ravichandar

deepika.ravichandar@nhs.net

Details

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£47,951 to £56,863 a year per annum inclusive of HCAS (Inner)

Contract

Permanent

Working pattern

Full-time

Reference number

222-H&F-105

Job locations

145 King Street

London

W6 9JT


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