Job summary
Do you want to lead a team which is improving the way adult mental health care is provided in the community? Hounslow Central Mental Health Integrated Network Team (MINT) is a community-based service supporting people's mental and physical health as well as social care needs. We work closely with the local GP practices, primary care networks, social services, voluntary sector and other organisations to provide interventions in a more collaborative way which are simpler and support joined-up, personalised treatment and care. The Community Mental Health Framework represents a new approach to providing community-based integrated support, care and treatment for adults with mental health problems whatever their level of need.
A permanent opportunity has arisen for a Team Manager to continue the excellent work to shape one of the largest adult mental health teams in the borough.
Main duties of the job
As the Team Manager you will have oversight of the effective day to day operational management of a mixed multidisciplinary team of psychiatrists, psychologists, community psychiatric nurses, occupational therapy, social work, link and peer support workers as well as the mental health ARRs workers based in the primary care networks.
Responsibilities include workforce (recruitment, supervision, well-being, absence management, appraisals), budget management, governance, productivity, service development and complex clinical matters.
You will work alongside the Service Manager, other team managers across the borough both within MINT and local services to support and develop the strategic approach of MINT.
Through borough-based partnerships you will work closely with the directors of the primary care networks (PCNs), specialist services, crisis and inpatient, to name a few.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Knowledge
Essential
- Knowledge of the key drivers behind Care Group policy
- Awareness of how to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
- Knowledge of different presenting styles for communicating information clearly across a range of audiences
Qualifications & Training
Essential
- Educated to degree/diploma level with a relevant qualification or equivalent experience
- Clinical/post graduate management qualification or equivalent level of experience and proven ability to perform at this level
Experience
Essential
- Extensive experience of and demonstrable achievement in managing health/social care services including change management process
- Experience of managing resources and a good track record with change management, efficiency savings and financial recovery plans
- Experience of modernising services without additional resources
- Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
- Experience of managing a diverse practitioner team and of a multi-disciplinary composition
- Measurable track record in involving and motivating staff to improve performance
Desirable
- Knowledge of quality improvement techniques and experience of utilising them in the delivery of service improvement
- Experience of managing projects
- Experience of managing effective collaboration with sector partners e.g. third party organisations
Operational
Essential
- An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
- Able to hold professionals and peers to account
- An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Ability to analyse and interpret performance and financial information, excellent numerical and presentational skills
- Ability to encourage team creativity and identify/deliver quality improvements
Personal Qualities
Essential
- Mobility to travel across sites
- Demonstrate support for the values and beliefs of the Care Group and those of the Trust
- Can receive criticism and openly seeks to review and reflect on own style and presentation
- Resilient and self-motivated with drive and vision that is able to work on own initiative and manage a range of priorities across competing agendas
- Commitment to the aims and values of the NHS combined with high personal integrity
- Empathy towards the needs of people using mental health and related services, and a vision of how services can make step changes for improvement
- Demonstrate an understanding of the practices of Human Rights in the delivery of this role
Person Specification
Knowledge
Essential
- Knowledge of the key drivers behind Care Group policy
- Awareness of how to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
- Knowledge of different presenting styles for communicating information clearly across a range of audiences
Qualifications & Training
Essential
- Educated to degree/diploma level with a relevant qualification or equivalent experience
- Clinical/post graduate management qualification or equivalent level of experience and proven ability to perform at this level
Experience
Essential
- Extensive experience of and demonstrable achievement in managing health/social care services including change management process
- Experience of managing resources and a good track record with change management, efficiency savings and financial recovery plans
- Experience of modernising services without additional resources
- Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
- Experience of managing a diverse practitioner team and of a multi-disciplinary composition
- Measurable track record in involving and motivating staff to improve performance
Desirable
- Knowledge of quality improvement techniques and experience of utilising them in the delivery of service improvement
- Experience of managing projects
- Experience of managing effective collaboration with sector partners e.g. third party organisations
Operational
Essential
- An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
- Able to hold professionals and peers to account
- An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Ability to analyse and interpret performance and financial information, excellent numerical and presentational skills
- Ability to encourage team creativity and identify/deliver quality improvements
Personal Qualities
Essential
- Mobility to travel across sites
- Demonstrate support for the values and beliefs of the Care Group and those of the Trust
- Can receive criticism and openly seeks to review and reflect on own style and presentation
- Resilient and self-motivated with drive and vision that is able to work on own initiative and manage a range of priorities across competing agendas
- Commitment to the aims and values of the NHS combined with high personal integrity
- Empathy towards the needs of people using mental health and related services, and a vision of how services can make step changes for improvement
- Demonstrate an understanding of the practices of Human Rights in the delivery of this role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
