Job summary
We're offering a short-term secondment opportunity for a Band 7 Senior Clinical Practitioner in the Mental Health Single Point of Access (MH SPA) and NHS111 Option 2 service. This is a chance to step into leadership within a unique and well established team, build on your existing skills and contribute to high quality crisis care over the telephone.
Main duties of the job
What you'll be doing:
- Providing clinical leadership on shift, especially for junior staff who need your guidance and support
- Carrying out brief crisis assessments, offering advice, signposting and helping to de-escalate where needed
- Making sure our 'no wrong door' approach is something we live by, not just say
- Working closely with other services when someone needs more intensive or follow-up input
- Supporting the team to stay safe, responsive and person-centred
- Making sure junior staff have a solid and safe induction
- Working 24/7 shifts, including night shifts
We're looking for someone who's confident managing clinical risk and used to making complex decisions. You stay calm under pressure, are approachable on shift and willing to take the lead when it's needed. You value clear supervision, healthy boundaries and working as part of a team.
This post is to cover an internal secondment, so we're looking for someone to start as soon as possible after interview.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
QUALIFICATIONS AND TRAINING
Essential
- oRegistered Professional (Mental Health Nurse RMN, Social Worker or OT).
- oEvidence of ongoing professional development
- oMentorship/Teaching & assessing qualification
Desirable
- oFirst or higher degree in appropriate subject area.
- oENB 998, 812 or equivalent
- oNurse prescriber or willingness to become a nurse prescriber
EXPERIENCE
Essential
- oExperience in a variety of MH settings as a qualified practitioner.
- oSignificant experience at band 6 or equivalent within CRHTT, Liaison nursing, intake service or equivalent.
- oDelivering Clinical supervision/ reflective practice to nursing as well as other professionals.
- oMulti-disciplinary team working.
Desirable
- oPrevious experience of working within a Single Point of Access services.
- oPrevious experience of telephone based assessments.
KNOWLEDGE AND SKILLS
Essential
- oUnderstand a range of models of mental disorder, including the contribution of social, physical and development factors.
- oUnderstand the social perspective on mental disorder and mental health needs.
- oAbility to build relationships across organisational and professional boundaries
- oAbility to analyse and interpret complex data required to deliver the service.
- oAbility to deal with complex issues arising from managing a diverse multidisciplinary service
- oExcellent verbal and written communication skills
- oGood risk assessment and management skills
- oUnderstanding of social care resources and provision available beyond statutory agencies
- oExperience of supervision or practice teaching.
- oAbility to demonstrate leadership under pressure, including good communication, prioritisation, and influencing.
- oExtensive experience of applying assessment skills within a statutory social work setting.
- oDemonstrate the ability to assess, develop, implement and evaluate programmes of care for individuals experiencing acute mental distress.
- oThe ability to use a range of therapeutic interventions with individuals in acute mental health crisis.
- oAn understanding of the Care Programme Approach and its application
- oKnowledge of the national agenda and vision for mental health services within the NHS.
- oInterpersonal Skills; Works effectively with individuals, teams, clients and staff. Supporting others and showing clear personal values in line with those of the organisation.
- oAdapting and Coping; Adapts and responds well to change. Manages pressure effectively and copes well with setbacks.
- oAnalysing Interpreting and Judging; Thinks analytically, ability to solve complex problems and issues, makes rational, realistic and sound judgements.
- oPlanning and Performing; Plans ahead and works in a systematic and organised way. Follows direction and procedures.
- oOrganisational Awareness and Strategic Thinking; Thinks broadly and strategically, supports and drives organisational change.
- oUnderstands functions and needs of the organisation.
Desirable
- Demonstrate knowledge of audit and research
- Demonstrate the ability to co-ordinate a team and it's day-to-day work.
- I.T. and Database skills with knowledge of word processing and spreadsheet management
- Received additional training in areas such as AMHP, BIA, Court of Protection, Practice Educator and talking therapies
PERSONAL QUALITIES
Essential
- oWarm, friendly, approachable
- oFlexible approach
- oAbility to cope with change
- oAble to work seamlessly with other professional groups
- oAbility to work under pressure
- oFlexible and positive attitude to work.
- oAbility to be empathetic
- oKeen to learn new skills and to share learning with others
OTHER REQUIREMENTS
Essential
- oAbility to work as part of a multi-disciplinary team providing a service to clients 24 hours a day, 7 days a week may include some on-call work.
- oFit and able to undertake patient facing work as and when required.
Desirable
- oPossession of a valid UK driving license.
Person Specification
QUALIFICATIONS AND TRAINING
Essential
- oRegistered Professional (Mental Health Nurse RMN, Social Worker or OT).
- oEvidence of ongoing professional development
- oMentorship/Teaching & assessing qualification
Desirable
- oFirst or higher degree in appropriate subject area.
- oENB 998, 812 or equivalent
- oNurse prescriber or willingness to become a nurse prescriber
EXPERIENCE
Essential
- oExperience in a variety of MH settings as a qualified practitioner.
- oSignificant experience at band 6 or equivalent within CRHTT, Liaison nursing, intake service or equivalent.
- oDelivering Clinical supervision/ reflective practice to nursing as well as other professionals.
- oMulti-disciplinary team working.
Desirable
- oPrevious experience of working within a Single Point of Access services.
- oPrevious experience of telephone based assessments.
KNOWLEDGE AND SKILLS
Essential
- oUnderstand a range of models of mental disorder, including the contribution of social, physical and development factors.
- oUnderstand the social perspective on mental disorder and mental health needs.
- oAbility to build relationships across organisational and professional boundaries
- oAbility to analyse and interpret complex data required to deliver the service.
- oAbility to deal with complex issues arising from managing a diverse multidisciplinary service
- oExcellent verbal and written communication skills
- oGood risk assessment and management skills
- oUnderstanding of social care resources and provision available beyond statutory agencies
- oExperience of supervision or practice teaching.
- oAbility to demonstrate leadership under pressure, including good communication, prioritisation, and influencing.
- oExtensive experience of applying assessment skills within a statutory social work setting.
- oDemonstrate the ability to assess, develop, implement and evaluate programmes of care for individuals experiencing acute mental distress.
- oThe ability to use a range of therapeutic interventions with individuals in acute mental health crisis.
- oAn understanding of the Care Programme Approach and its application
- oKnowledge of the national agenda and vision for mental health services within the NHS.
- oInterpersonal Skills; Works effectively with individuals, teams, clients and staff. Supporting others and showing clear personal values in line with those of the organisation.
- oAdapting and Coping; Adapts and responds well to change. Manages pressure effectively and copes well with setbacks.
- oAnalysing Interpreting and Judging; Thinks analytically, ability to solve complex problems and issues, makes rational, realistic and sound judgements.
- oPlanning and Performing; Plans ahead and works in a systematic and organised way. Follows direction and procedures.
- oOrganisational Awareness and Strategic Thinking; Thinks broadly and strategically, supports and drives organisational change.
- oUnderstands functions and needs of the organisation.
Desirable
- Demonstrate knowledge of audit and research
- Demonstrate the ability to co-ordinate a team and it's day-to-day work.
- I.T. and Database skills with knowledge of word processing and spreadsheet management
- Received additional training in areas such as AMHP, BIA, Court of Protection, Practice Educator and talking therapies
PERSONAL QUALITIES
Essential
- oWarm, friendly, approachable
- oFlexible approach
- oAbility to cope with change
- oAble to work seamlessly with other professional groups
- oAbility to work under pressure
- oFlexible and positive attitude to work.
- oAbility to be empathetic
- oKeen to learn new skills and to share learning with others
OTHER REQUIREMENTS
Essential
- oAbility to work as part of a multi-disciplinary team providing a service to clients 24 hours a day, 7 days a week may include some on-call work.
- oFit and able to undertake patient facing work as and when required.
Desirable
- oPossession of a valid UK driving license.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
