West London NHS Trust

First Contact Practitioner

The closing date is 03 September 2025

Job summary

As a first contact physiotherapist and advanced practitioner you will have to opportunity to continue developing your clinical skills for practice. Participation in our in-house development program will also equip you with skills and attributes essential to the rest of your career with support from an MSK and a FCP Consultant. You will be fully integrated into a larger team with a focus on delivering high quality care at the right time and place.

As the successful candidate you will have excellent communication and interpersonal skills. Strong leadership skills. Good organisation skills: able to plan own work but also work effectively within a team. Ability to prioritise and make sound decisions, sometimes under pressure. You will carry a varied caseload of musculoskeletal complaints with a view to utilise all treatment and care options as appropriate, with the support of a named supervisor.

Main duties of the job

Provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care. This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

- To work as a Musculoskeletal Advanced Physiotherapist Practitioner and First Contact Practitioner in a primary care community setting.

- To provide an expert and highly developed musculoskeletal assessment, diagnosis and appropriate onward management of patients presenting with chronic and acute musculoskeletal problems to the service referred via their GP.

- Triage orthopaedic and rheumatology secondary care referrals independently on electronic referral management systems.

- Make onward appropriate consultant and/or physiotherapy referrals and to discharge patients directly from the clinic

WLT offer the following benefits to staff and more:

  • Free counselling
  • Flexible working
  • Career breaks
  • Annual leave buying / selling scheme
  • Tusker Car Lease Scheme
  • Cycle2Work scheme
  • Discounted gym membership
  • Childcare vouchers.
  • Health Service staff discount
  • A full induction and preceptorship programme
  • A supportive environment to develop clinical skills
  • Access to a comprehensive online library of training, development, and resources
  • Support towards career development and promotion opportunities within the TrusT
  • Relocation package

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,631 to £68,623 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

222-HOU-063

Job locations

West Middlesex Hospital

Isleworth

TW7 6AF


Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

  • Degree or equivalent in Physiotherapy
  • HCPC registration
  • Master's degree in advanced clinical education, or equivalent level 7 education or training relevant to role
  • IMER qualification
  • Supervision / Coaching / Mentoring
  • Formal management training or willing to undertake training within 6 months
  • IELTS Level 7 (Overseas candidates only)
  • Completion and recognition gained of Stage 1 of the 'Road Map to FCP' as detailed by HEE.

Desirable

  • Relevant injection therapy qualification, or willing to undertake training within 6 months
  • Relevant prescribing qualification or willing to undertake training within 6 months
  • Member of the Musculoskeletal Association of Chartered Physiotherapists / Relevant special interest group membership

Experience

Essential

  • Significant experience in musculoskeletal speciality of Physiotherapy, including experience at band 7 (ACP) level or equivalent.
  • Expert clinical skills in MSK conditions and ability to work outside traditional boundaries
  • Collaborative working with a range of multi-agency and inter professional resources
  • Ability to influence and enhance patient care in highly complex circumstances and where information on life changing or limiting conditions/impacts are involved
  • Evidence of teaching at an advanced level
  • Experience of developing and implementing care pathways and protocols, policies and procedures
  • Leading new clinical practice and service redesign solutions with a focus on productivity, efficiency and clinical impact
  • Continually developing practice in response to changing population health needs, changing commissioner requirements and future developments
  • Evaluation, audit and improvement of own and others' clinical practice
  • Disseminating best practice research findings and quality improvement projects through appropriate media and fora
  • Experience of operational team management
  • Facilitating collaborative links between clinical practice and research
  • Experience of operational team management

Desirable

  • Evidence of publication or ability to write to this standard
  • Building capacity and capability through work based and inter-professional learning
  • Experience of managing employee relations issues e.g. disciplinary, grievance
  • Experience of investigating complaints and incidents with recommendations for improvement

Skills and Abilities

Essential

  • Able to demonstrate a commitment to the HRCH values (Care, Respect, Communication )
  • Good IT skills, including use of Excel, presentation software, electronic patient record systems and digital health solutions
  • Excellent interpersonal skills and ability to communicate highly complex information effectively and clearly at all levels of organisations, both internally and externally
  • Able to organise, chair and facilitate meetings
  • Patient focused and person-centred approach, working in partnership with individuals, families and carers
  • Using expertise and decision-making skills to inform advanced clinical reasoning approaches, synthesising information from multiple sources to make appropriate, evidence-based judgements and/or diagnoses
  • Willing and able to take personal responsibility
  • Critical reflection on own practice, self-awareness, emotional intelligence, and openness to challenge and change
  • Excellent organisation skills and ability to multitask, prioritise effectively and meet delivery standards
  • Working across boundaries and broadening sphere of influence.
  • Ability to undertake risk assessment and risk management especially with complex and unpredictable events; implementing solutions to immediate problems
  • Use excellent prioritising and time management skills to meet the unpredictable and conflicting needs of the service.

Knowledge

Essential

  • Underpinning and advanced knowledge to assess and diagnose a range of highly complex conditions using holistic assessment; identifying risk factors; mental health assessments; requesting, undertaking and/or interpreting diagnostic tests; providing appropriate advanced treatment options
  • Advance knowledge of anatomy and physiology underlying MSK injuries
  • Good knowledge of complex pain syndromes
  • Strategies to act on learning and make improvements.
  • Good working knowledge of all areas of clinical governance including quality, safety and risk management
  • Understands the legal responsibilities of NHS professionals
  • Good understanding of statistics and their evaluation and experience of their use
  • Knowledge of CQC standards and how they relate to outstanding community services

Desirable

  • Understanding of local population health needs, agencies and networks
  • Engaging in horizon scanning for future developments (e.g. impacts of genomics, new treatments and changing social challenges).
  • Health Education England's framework to promote person-centred approaches in health and care.
Person Specification

Qualifications

Essential

  • Degree or equivalent in Physiotherapy
  • HCPC registration
  • Master's degree in advanced clinical education, or equivalent level 7 education or training relevant to role
  • IMER qualification
  • Supervision / Coaching / Mentoring
  • Formal management training or willing to undertake training within 6 months
  • IELTS Level 7 (Overseas candidates only)
  • Completion and recognition gained of Stage 1 of the 'Road Map to FCP' as detailed by HEE.

Desirable

  • Relevant injection therapy qualification, or willing to undertake training within 6 months
  • Relevant prescribing qualification or willing to undertake training within 6 months
  • Member of the Musculoskeletal Association of Chartered Physiotherapists / Relevant special interest group membership

Experience

Essential

  • Significant experience in musculoskeletal speciality of Physiotherapy, including experience at band 7 (ACP) level or equivalent.
  • Expert clinical skills in MSK conditions and ability to work outside traditional boundaries
  • Collaborative working with a range of multi-agency and inter professional resources
  • Ability to influence and enhance patient care in highly complex circumstances and where information on life changing or limiting conditions/impacts are involved
  • Evidence of teaching at an advanced level
  • Experience of developing and implementing care pathways and protocols, policies and procedures
  • Leading new clinical practice and service redesign solutions with a focus on productivity, efficiency and clinical impact
  • Continually developing practice in response to changing population health needs, changing commissioner requirements and future developments
  • Evaluation, audit and improvement of own and others' clinical practice
  • Disseminating best practice research findings and quality improvement projects through appropriate media and fora
  • Experience of operational team management
  • Facilitating collaborative links between clinical practice and research
  • Experience of operational team management

Desirable

  • Evidence of publication or ability to write to this standard
  • Building capacity and capability through work based and inter-professional learning
  • Experience of managing employee relations issues e.g. disciplinary, grievance
  • Experience of investigating complaints and incidents with recommendations for improvement

Skills and Abilities

Essential

  • Able to demonstrate a commitment to the HRCH values (Care, Respect, Communication )
  • Good IT skills, including use of Excel, presentation software, electronic patient record systems and digital health solutions
  • Excellent interpersonal skills and ability to communicate highly complex information effectively and clearly at all levels of organisations, both internally and externally
  • Able to organise, chair and facilitate meetings
  • Patient focused and person-centred approach, working in partnership with individuals, families and carers
  • Using expertise and decision-making skills to inform advanced clinical reasoning approaches, synthesising information from multiple sources to make appropriate, evidence-based judgements and/or diagnoses
  • Willing and able to take personal responsibility
  • Critical reflection on own practice, self-awareness, emotional intelligence, and openness to challenge and change
  • Excellent organisation skills and ability to multitask, prioritise effectively and meet delivery standards
  • Working across boundaries and broadening sphere of influence.
  • Ability to undertake risk assessment and risk management especially with complex and unpredictable events; implementing solutions to immediate problems
  • Use excellent prioritising and time management skills to meet the unpredictable and conflicting needs of the service.

Knowledge

Essential

  • Underpinning and advanced knowledge to assess and diagnose a range of highly complex conditions using holistic assessment; identifying risk factors; mental health assessments; requesting, undertaking and/or interpreting diagnostic tests; providing appropriate advanced treatment options
  • Advance knowledge of anatomy and physiology underlying MSK injuries
  • Good knowledge of complex pain syndromes
  • Strategies to act on learning and make improvements.
  • Good working knowledge of all areas of clinical governance including quality, safety and risk management
  • Understands the legal responsibilities of NHS professionals
  • Good understanding of statistics and their evaluation and experience of their use
  • Knowledge of CQC standards and how they relate to outstanding community services

Desirable

  • Understanding of local population health needs, agencies and networks
  • Engaging in horizon scanning for future developments (e.g. impacts of genomics, new treatments and changing social challenges).
  • Health Education England's framework to promote person-centred approaches in health and care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

West Middlesex Hospital

Isleworth

TW7 6AF


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

West Middlesex Hospital

Isleworth

TW7 6AF


Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

MSK Service Manager

Taneesha Dhillon

taneesha.dhillon1@nhs.net

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,631 to £68,623 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

222-HOU-063

Job locations

West Middlesex Hospital

Isleworth

TW7 6AF


Supporting documents

Privacy notice

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