Job summary
Are you passionate about delivering exceptional patient care and making a real difference in people's lives? If so, we have the perfect opportunity for you!
Join our dynamic and supportive team as a Band 3 Healthcare Assistant in Clayponds Hosp - Jasmin Ward, where your compassion and dedication will help us provide the highest standard of care. In this role, you'll work closely with patients, families, and multidisciplinary teams to ensure every individual receives the respect, dignity, and quality care they deserve.
We're looking for someone with experience in healthcare who is confident, proactive, and thrives in a fast-paced environment. Your ability to build meaningful relationships, demonstrate empathy, and maintain professionalism will be key to your success. In return, we'll provide you with a welcoming workplace where your contributions are valued, and opportunities for professional development are encouraged.
Working with us means being part of a team that genuinely cares - about our patients, our community, and each other. If you're ready to take the next step in your healthcare journey, apply now and start making a real impact!
Please note that visa sponsorship is not available for this position
Main duties of the job
Patient Care: Deliver compassionate, patient-centered care, assisting with hygiene, mobility, nutrition, hydration, and emotional well-being while maintaining patients' dignity and safety.
Clinical Support: Perform and record observations (e.g., vitals, blood glucose), assist with care plans, clinical tasks, mobility aids, and patient preparation for procedures.
Team Collaboration: Work within a multidisciplinary team and students, and contribute to handovers and meetings for seamless care delivery.
Administration: Maintain accurate patient records and ensure compliance with policies, procedures, and health and safety standards.
Development: Engage in training and development to enhance skills and stay updated on best practices.
General Duties: Maintain a clean, safe environment, support infection control, and undertake delegated tasks to ensure ward efficiency.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Training
Essential
- NVQ level three in care (or substantial relevant experience)
Desirable
Experience
Essential
- Experience in acute and community/outpatient setting
- Experience of working with patients
- Ability to question, clarify, knowledge of own limitations and importance of risk assessment
- Competency in recording near side observations
- Awareness of confidentiality (A, I)
Desirable
- Community lone working
- Experience of working with people who have had a fall
- Experience of participating in Audit
- Previous experience in NHS, Healthcare or Social Care
- Knowledge of aids and equipment used to promote independence
Knowledge
Essential
- Knowledge and ability to provide nursing and rehabilitation treatment
- Keyboard skills and ability to access information via the internet
Desirable
- Ability to use SystmOne database
- Knowledge of equipment provision, wheelchair services and special seating
Personal Qualities
Essential
- Excellent time management and organisational skills
- Good problem solving abilities
- Able to communicate clearly and accurately, verbally and in writing, to a wide range of people including users, colleagues, carers, and managers
- Ability to work both independently and as a member of a team including working across professional boundaries.
- An understanding of providing services to a diverse patient
- Ability to work flexibly in order to meet the needs of the service i.e. extended hours and weekends
- Have an interest in working with older people and rehabilitation
- Ability to work with people with cognitive impairment
- Willingness and ability to learn new skills
- Dynamic and forward thinking- ability to support Trust initiatives
- Friendly, approachable and able to demonstrate empathy
- Commitment to personal and service development
- Ability to advocate for others
Person Specification
Qualifications and Training
Essential
- NVQ level three in care (or substantial relevant experience)
Desirable
Experience
Essential
- Experience in acute and community/outpatient setting
- Experience of working with patients
- Ability to question, clarify, knowledge of own limitations and importance of risk assessment
- Competency in recording near side observations
- Awareness of confidentiality (A, I)
Desirable
- Community lone working
- Experience of working with people who have had a fall
- Experience of participating in Audit
- Previous experience in NHS, Healthcare or Social Care
- Knowledge of aids and equipment used to promote independence
Knowledge
Essential
- Knowledge and ability to provide nursing and rehabilitation treatment
- Keyboard skills and ability to access information via the internet
Desirable
- Ability to use SystmOne database
- Knowledge of equipment provision, wheelchair services and special seating
Personal Qualities
Essential
- Excellent time management and organisational skills
- Good problem solving abilities
- Able to communicate clearly and accurately, verbally and in writing, to a wide range of people including users, colleagues, carers, and managers
- Ability to work both independently and as a member of a team including working across professional boundaries.
- An understanding of providing services to a diverse patient
- Ability to work flexibly in order to meet the needs of the service i.e. extended hours and weekends
- Have an interest in working with older people and rehabilitation
- Ability to work with people with cognitive impairment
- Willingness and ability to learn new skills
- Dynamic and forward thinking- ability to support Trust initiatives
- Friendly, approachable and able to demonstrate empathy
- Commitment to personal and service development
- Ability to advocate for others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
