Job summary
The HBPoS provides a place of safety for those detained under S135 and S136 of the Mental Health Act. The service provides a safe place for those detained to be assessed by the HBPoS team, S12 approved doctors and AMHP. The post holder will provide care, support and assessments of all clients who enter the HBPoS.
The HBPoS is a nursing led service which provides intensive support, treatment and care for up to 24 hours for people who are deemed to be experiencing a mental health crisis.
We aim to maintain excellent interpersonal relationships with both internal and external parties to ensure we provide comprehensive and holistic care to our service users in the short amount of time we have.
Main duties of the job
To provide holistic nursing care to clients including physical assessments, risk assessments, mental state assessments, intensive interventions to highly distressed individuals and complete relevant assessment tools.
To contact S12 doctor and provide accurate and comprehensive handover of clients' attendance and presentation within 1 hour of clients' arrival.
To contact AMHP and provide a handover of presentation and complete necessary documentation to facilitate assessment.
To gather collateral information on clients from both internal and external resources.
Appropriately manage highly emotional, abusive or threatening clients and defuse such situations when appropriate, often under difficult and hostile circumstances.
Support with quality improvement in the service
To work under the supervision of a registered nurse. To maintain timely and accurate patient written / electronic records under supervision and in line with Trust and service line policy and procedure.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-C qualifications which must include Maths and English)
Desirable
- NVQ Level 3 in Health and Social Care or equivalent qualification
Experience
Essential
- Working with individuals who have experienced mental illness
- To be knowledgeable/understanding about factors that cause/impact of mental health problems
- Demonstrable interest in working within a care setting
Desirable
- Previous experience of working in mental health crisis care i.e. inpatient services, crisis teams etc
- Previous experience of working with people with Autism and/or those with Learning Disabilities.
Knowledge and Skills
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- IT literate - specifically in the MS office suite of programmes.
- Ability and willingness to undertake training to increase knowledge and skills
- Be able to reflect on incidents and establish what could have done differently
- Take on board feedback in a positive and constructive manner
- Knowledge of relevant mental health law
- Knowledge of adult and children safeguarding requirements.
Desirable
- An understanding of Trauma Informed Care approach to mental health crisis
- ECG and phlebotomy competent
- Knowledge of RiO patient record system.
Personal Qualities
Essential
- Able to approach challenging discussion in an open and calm manner
- Have a desire to provide compassionate care for individuals who are currently suffering from a mental health crisis
- Able to recognise own stress levels and be open and honest with your manager about how you manage that stress
- Ability to work under pressure
- Keen to learn new skills and to share learning with others.
Desirable
- Ability to communicate in a second language.
Specific requirements
Essential
- Availability to work a shift rota covering 7 days a week 365 days a year
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent (with a minimum of 5 A-C qualifications which must include Maths and English)
Desirable
- NVQ Level 3 in Health and Social Care or equivalent qualification
Experience
Essential
- Working with individuals who have experienced mental illness
- To be knowledgeable/understanding about factors that cause/impact of mental health problems
- Demonstrable interest in working within a care setting
Desirable
- Previous experience of working in mental health crisis care i.e. inpatient services, crisis teams etc
- Previous experience of working with people with Autism and/or those with Learning Disabilities.
Knowledge and Skills
Essential
- Excellent verbal and written communication skill
- Able to work on own initiative
- IT literate - specifically in the MS office suite of programmes.
- Ability and willingness to undertake training to increase knowledge and skills
- Be able to reflect on incidents and establish what could have done differently
- Take on board feedback in a positive and constructive manner
- Knowledge of relevant mental health law
- Knowledge of adult and children safeguarding requirements.
Desirable
- An understanding of Trauma Informed Care approach to mental health crisis
- ECG and phlebotomy competent
- Knowledge of RiO patient record system.
Personal Qualities
Essential
- Able to approach challenging discussion in an open and calm manner
- Have a desire to provide compassionate care for individuals who are currently suffering from a mental health crisis
- Able to recognise own stress levels and be open and honest with your manager about how you manage that stress
- Ability to work under pressure
- Keen to learn new skills and to share learning with others.
Desirable
- Ability to communicate in a second language.
Specific requirements
Essential
- Availability to work a shift rota covering 7 days a week 365 days a year
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
