Administrator

Job summary

The post holder will be the administrator for the MHST team based at Armstrong way and for Specialist Ealing CAMHS based at, Armstrong Way. Whilst the post holder will be managed by the CAMHS Office Manager, based at Armstrong Way and will have strong relationships with the admin team within CAMHS, the day to day working relationships will be with the MHST multi-disciplinary team, Tier 2 admin team and other professionals within MHST and SPECIALIST EALING CAMHS team.

The post holder will be responsible for all administrative tasks within Ealing CAMHS. This will range from minute taking, updating wait lists, organising resources, sending out letters, booking appointments, speaking to parents, answering enquiries from parents, referrers and other professionals.

Main duties of the job

The post holder will provide a comprehensive, efficient and effective service. The post holder is required to use initiative, planning and prioritising of their time to ensure that deadlines are met, providing administrative support, including inputting information onto RIO. The post holder will provide cover and support for colleagues and administration staff during annual leave and sickness absence.

The post holder will contribute to a friendly, efficient, customer focused admin, secretarial service for the service, supporting the achievements of local and wider Trust objectives, providing a professional service to staff, contractors, visitors, patients, relatives and carers ensuring they are appropriately assisted whether via face to face, video, telephone or other method. In addition, the post holder will provide admin support to the wider admin team and supporting the supervision and management of any Band 2 or 3 staff

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.