Job summary
An exciting opportunity has arisen for a highly experienced and proactive Contract Support Officer to join one of the most diverse providers of integrated physical and mental health care in the country, providing a full range of mental health, physical healthcare and community services for children, adults and older people living primary in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow but also with a presence in Berkshire (Broadmoor Hospital) and other London boroughs
This is an excellent opportunity for a motivated and positive individual with a genuine passion for working in a team environment and to work autonomously in a supportive and collaborative environment as well as being a key member of the contracting and commissioning team which is part of the Business and Strategy Team at West London NHS Trust
Main duties of the job
The successful candidate will be expected provide admin support for all aspects of the contracts life cycle from internal engagements with relevant colleagues to external interactions with providers of depending on the needs and requirements of the team and the Trust, this may include updating the contract register, reviewing and logging all contracting queries, arranging meeting and taking minutes, taking part in contract monitoring meetings, and dealing with a wide spectrum of ad hoc requests in relation to contract service delivery across the Trust.
This will therefore be a very busy role and the post holder will require a flexible approach to work and be able to use their own initiative and work effectively with other team members. The ideal candidate will be a proactive, self-motivated individual with, strong organisational skills and the ability to work independently.
The successful candidate will be fully supported within the role and there will be enormous opportunities for professional and career development. Our Trust also offers flexible working arrangements to deliver a desirable work life balance, support professional goals and personal development.
This post will close early if we receive a high number of applications.
For further details / informal visits please contact:
Hooman Ghajar, Contracts Manager
Email: hooman.Ghajar@westlondon.nhs.uk
Mob: 07923 437792
NO AGENCIES OR CANVASSING PLEASE.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Expertise of contract management underpinned with theory acquired through degree or equivalent training and experience.
- Willing to undergo training as necessary to undertake role
Desirable
- Project management qualification
Knowledge and experience
Essential
- Knowledge of the NHS contracting process
- Knowledge of how NHS services are commissioned and procured including broad understanding of National Policy and targets and specific knowledge of the NHS.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Experience of working knowledge of financial processes
- Experience of building effective cross-functional working relationships to drive organisational agenda
- Advanced experience of using MS packages including Excel Word, PPT and other software packages
Desirable
- Member of relevant professional body
Skills and capabilities
Essential
- Excellent communication skills with colleagues and external partners both verbally and in writing and occasionally to groups.
- Demonstrable skills in presenting concepts and information which may include difficult issues, across a wide range of audiences
- Demonstrable skills in presenting concepts and information which may include difficult issues, across a wide range of audiences
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
- Evidence of planning and delivering programmes and projects and services on time.
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Evidence of supporting with projects with timeframes set
- Ability to think ahead and anticipate needs before they arise
Personal skills
Essential
- Flexible and constructive attitude to work.
- Ability to work as a team and be a proactive Team member. Pleasant, neat manner and appearance
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
Person Specification
Qualifications
Essential
- Expertise of contract management underpinned with theory acquired through degree or equivalent training and experience.
- Willing to undergo training as necessary to undertake role
Desirable
- Project management qualification
Knowledge and experience
Essential
- Knowledge of the NHS contracting process
- Knowledge of how NHS services are commissioned and procured including broad understanding of National Policy and targets and specific knowledge of the NHS.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Experience of working knowledge of financial processes
- Experience of building effective cross-functional working relationships to drive organisational agenda
- Advanced experience of using MS packages including Excel Word, PPT and other software packages
Desirable
- Member of relevant professional body
Skills and capabilities
Essential
- Excellent communication skills with colleagues and external partners both verbally and in writing and occasionally to groups.
- Demonstrable skills in presenting concepts and information which may include difficult issues, across a wide range of audiences
- Demonstrable skills in presenting concepts and information which may include difficult issues, across a wide range of audiences
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
- Evidence of planning and delivering programmes and projects and services on time.
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Evidence of supporting with projects with timeframes set
- Ability to think ahead and anticipate needs before they arise
Personal skills
Essential
- Flexible and constructive attitude to work.
- Ability to work as a team and be a proactive Team member. Pleasant, neat manner and appearance
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
