Workforce Systems Officer

Job summary

Workforce Systems Officer Band 4

An exciting opportunity to join our HR Workforce Team at West London Mental Health Trust has arisen, as Workforce Systems Officer. We are seeking an enthusiastic individual to provide administrational and HR Systems support to ensure data quality at high level. ESR experience and proficient Excel skills are essential to this role.

As the Workforce Systems Officer, you will monitor the data quality on ESR and produce regular reports using ESR Business Intelligence. You will also provide support to ESR Self Service users.

Please note that this is a part time role - 18.75 hours/week. This role allows flexible working, including entire agile working on completion of probation.

Please note that visa sponsorship is not available for this position

Main duties of the job

Main duties of the job

1. To monitor and produce regular reports to HR colleagues in relation to the ESR professional registrations for mandatory staff groups.

2. To assist in implementation of professional body interfaces with ESR by carrying out data cleansing. To be responsible for monitoring and resolving any mismatches, contacting employees to rectify data errors and investigating any interface problems.

3. To provide data to Managers and HR colleagues according to current requirements to assist with resource management, e.g. fixed term contracts, sickness absence. This includes extracting, reviewing and tailoring the data presented into a meaningful format appropriate to the audience.

4. To provide administrative support for all HR Systems, including ESR and ESR Business Intelligence.

5. To administer the starters and leavers process on the Exchange and ensure its accuracy.

6. To provide first line support to users and problem diagnosis for all self-service issues.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.