Job summary
Are you excited about accelerating the growth and impact of volunteering in our health and social care at West London NHS Trust?
We have an exciting opportunity to join our Volunteer Services team as our Volunteer Services Coordinator. This is a Trustwide role with an opportunity to be at the heart of coordinating an exciting and new Volunteer Services function within the NHS.
You will work in a creative team having the opportunity to share your ideas and use your initiative to help transform volunteering with a vision of volunteers making a bold difference by being involved in every aspect of our work.
Based at Armstrong Way in Southall however working from home requests will be considered.
Main duties of the job
We are looking for somebody who is highly passionate about volunteer management and who will take responsibility for coordinating the recruitment, training and engagement of Trust volunteers in collaboration with staff Volunteer Supervisors, significantly expanding our volunteer workforce.
You will support working with all departments across the Trust to identify and support the development of new volunteering opportunities to enhance the work of staff and patient care
You will play a significant role in building rapport and trust with teams with a new service and providing effective support ensuring volunteer management policies and procedures are adhered to
You will play a part in Volunteer Services being well integrated within a multidisciplinary Workforce/HR directorate, working closely with colleagues and stakeholders to promote, develop and embed principles of our workforce approach to volunteer management
We are looking for someone who has strong experience of managing or coordinating volunteering in health or in the voluntary sector.
This role will be key in supporting us to deliver our volunteering plan supporting the workforce strategy at West London.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Desirable
- Qualification in Volunteer Management
Experience
Essential
- Experience of managing or coordinating volunteers in health or in the voluntary sector
- Experience of managing, supporting and developing volunteers
- Knowledge and experience of working in or with the health or voluntary sector, understanding the benefits and challenges of involving volunteers
- Experience of co-ordinating recruitment and engagement events and activities
- Experience of relationship building and partnership working with a wide range of stakeholders
- Experience delivering informal presentations and training
- Experience of developing reports in relation to delivering/monitoring contracts, annual reports and data and insight.
- Experience of training and supporting people to take part in volunteering or other involvement activities
- Experience of managing or supporting projects
Desirable
- Experience of using communication, promotion plans and tactics
Knowledge
Essential
- Knowledge and/or experience of high quality volunteer recruitment, placement and administration
- Extensive skills in Microsoft office applications and volunteer databases
Desirable
- Understanding of the volunteering and Health and Social Care environment and latest trends
- Knowledge of governance and legislation related to organisations involving volunteers
Person Specification
Qualifications
Desirable
- Qualification in Volunteer Management
Experience
Essential
- Experience of managing or coordinating volunteers in health or in the voluntary sector
- Experience of managing, supporting and developing volunteers
- Knowledge and experience of working in or with the health or voluntary sector, understanding the benefits and challenges of involving volunteers
- Experience of co-ordinating recruitment and engagement events and activities
- Experience of relationship building and partnership working with a wide range of stakeholders
- Experience delivering informal presentations and training
- Experience of developing reports in relation to delivering/monitoring contracts, annual reports and data and insight.
- Experience of training and supporting people to take part in volunteering or other involvement activities
- Experience of managing or supporting projects
Desirable
- Experience of using communication, promotion plans and tactics
Knowledge
Essential
- Knowledge and/or experience of high quality volunteer recruitment, placement and administration
- Extensive skills in Microsoft office applications and volunteer databases
Desirable
- Understanding of the volunteering and Health and Social Care environment and latest trends
- Knowledge of governance and legislation related to organisations involving volunteers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.