Job summary
We have an exciting opportunity for a Project Manager to join our Transformation team working across Community and Community Mental Health Programme and wider West London Trust Transformation priorities.
The post holder will have the opportunity to work with practitioners, key partners on cross cutting projects working in support of Programme Managers to plan, develop and deliver high-quality projects. The remit of this role holder:
o Through sound technical project management skills and using a variety of projects tools; plan and deliver projects that support the execution of transformation priorities to expected, quality time and value parameters.
o Deploy technical PMO tools and prepare documents to show delivery progress, flag risks/ issues, outcomes achieved, that comprehensively cover all aspects of the given projects including benefits realisation and reporting tools to allow regular updates.
o Undertake evaluations/reviews of existing pathways/services to identify gaps in performance and opportunities for improvement.
o Support writing business cases/bids/plans specific to pathways/services using creative and effective approaches to drive projects forward with an emphasis on achieving the best outcomes for service users.
o Contribute to the strategic planning within the service line, integrated care partnerships and system environments.
Main duties of the job
In addition to PM skills outlined in the job overview, candidates will need to be able to;
- Accurately draft and confidently present high-quality presentations about projects, initiatives and services to a wide range of stakeholders.
- Champion collaborative working across service lines and other organisations in the local health economy, by engaging constructively with internal and external stakeholders on a range of contentious issues and maintaining effective lines of communication
- Identify the key groups and individuals with whom to engage and communicate and nurture key relationships.
- Secure patient, carer and public voices in all elements of the projects and ensure that the principles of co-production, as an equal and reciprocal way of working, are adhered to.
- Act as a spokesperson for the project and ensure that all key individuals are effectively briefed.
- Work closely with the Communication and Engagement team, contribute to the development and dissemination of staff and public-facing communications.
- Analyse, interpret and present data to highlight key findings, summarising status on issues, appraising outcomes, and providing progress reports for the Programme Managers/Director.
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project 'products'.
About us
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We'rerated good overall by the Care Quality Commission (CQC).
Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.
We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
Job description
Job responsibilities
For further details regarding the role and responsibilities, please refer to the attached Job Description and Person Specification.
Job description
Job responsibilities
For further details regarding the role and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Educated to bachelors level or equivalent experience
- Educated to masters level or equivalent experience
- PRINCE 2 practitioner , Agile or APM training
- Evidence of continued professional development specific to Project/ Programme Management
Desirable
- Managing Successful Programmes (MSP) training or equivalent
Experience
Essential
- Experience of working in NHS England or with policy think-tanks (such as Kings Fund, Nuffield Trust, etc.)
- Experience of working with clinicians, practitioners, and service users and carers in delivering change
- Experience and ability to work across multiple teams and organisations in matrix structures
- Demonstrable track record of leading or playing a significant role in the delivery of change projects or programmes
- Experience in writing business cases, service evaluations and/or strategic plans
Desirable
- Experience of working in NHS England or with policy think-tanks (such as Kings Fund, Nuffield Trust, etc.)
- Experience of undertaking engagement/ outreach work (with local communities, lived experience ambassadors or voluntary sector organisations)
Knowledge
Essential
- Sound knowledge of underpinning NHS policy and guidance, with ability to apply knowledge
- Knowledge of change management, business process mapping and quality improvement approaches
- Advanced technical programme management skills with an ability to adapt the approach to a service environment
Desirable
- Membership of relevant professional body
- Knowledge of financial analysis, costing models and NHS contracts
Skills, Planning, Technical, Physical and autonomy
Essential
- Excellent engagement skills, with the ability to drive and motivate teams of people at all levels of an organisation, and to manage conflict
- Advanced slide-making and document writing skills
- Advanced skills in planning and delivering projects to time and quality standard expectations
- Self-starter and self-disciplined, planning and organising a work programme with conflicting demands and priorities
- Proactive worker and a self-starter; demonstrable experience of working in ambiguous situations
Desirable
- Ability to analyse, interpret and present complex information and quantitative and qualitative data, to enable decision making
Equality and Diversity
Essential
- Commitment to consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
Person Specification
Qualifications
Essential
- Educated to bachelors level or equivalent experience
- Educated to masters level or equivalent experience
- PRINCE 2 practitioner , Agile or APM training
- Evidence of continued professional development specific to Project/ Programme Management
Desirable
- Managing Successful Programmes (MSP) training or equivalent
Experience
Essential
- Experience of working in NHS England or with policy think-tanks (such as Kings Fund, Nuffield Trust, etc.)
- Experience of working with clinicians, practitioners, and service users and carers in delivering change
- Experience and ability to work across multiple teams and organisations in matrix structures
- Demonstrable track record of leading or playing a significant role in the delivery of change projects or programmes
- Experience in writing business cases, service evaluations and/or strategic plans
Desirable
- Experience of working in NHS England or with policy think-tanks (such as Kings Fund, Nuffield Trust, etc.)
- Experience of undertaking engagement/ outreach work (with local communities, lived experience ambassadors or voluntary sector organisations)
Knowledge
Essential
- Sound knowledge of underpinning NHS policy and guidance, with ability to apply knowledge
- Knowledge of change management, business process mapping and quality improvement approaches
- Advanced technical programme management skills with an ability to adapt the approach to a service environment
Desirable
- Membership of relevant professional body
- Knowledge of financial analysis, costing models and NHS contracts
Skills, Planning, Technical, Physical and autonomy
Essential
- Excellent engagement skills, with the ability to drive and motivate teams of people at all levels of an organisation, and to manage conflict
- Advanced slide-making and document writing skills
- Advanced skills in planning and delivering projects to time and quality standard expectations
- Self-starter and self-disciplined, planning and organising a work programme with conflicting demands and priorities
- Proactive worker and a self-starter; demonstrable experience of working in ambiguous situations
Desirable
- Ability to analyse, interpret and present complex information and quantitative and qualitative data, to enable decision making
Equality and Diversity
Essential
- Commitment to consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
