Job summary
The successful candidate will be part of a team that is responsible for delivering a comprehensive and efficient service, for the Reception / Control Room on a day to day basis.
The candidate will be responsible for the delivery of security services through the operation of Access Control, CCTV, X-ray and radio communications
This post is exempt from the Sex Discrimination Act 7(2) by reasons of decency or privacy as it is likely to involve physical contact with women in the circumstances where they might reasonably object to its being carried out by a member of the opposite sex.
Main duties of the job
The post holder will be responsible for screening social / official visitor, contractors, staff and vehicles on entry to the hospital, and that they are authorised to enter the secure perimeter in accordance with security operational policies and procedures.
Safeguard that security services are delivered in compliance with Trust policies, local operational procedures and emergency contingency plans, undertake security checks and patrols in accordance with Trust policies and procedures.
Support operations within Security Directorate in accordance with appropriate skills and training. Undertake operational duties within the control room ensuring that site security is maintained through monitoring security systems, responding to incident / fire alarms within the hospital and external hospital buildings, controlling patient / visitors/ vehicle and contractor's movement within the secure perimeter, and ensure that patients are accounted for at all times.
Represent Entrance building services in accordance with the trust values. Promote equality and diversity, treat everyone with whom they come into contact with, with dignity and respect, acknowledge others different perspectives and recognise and report behaviour that undermines equality and diversity.
About us
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with the following:
Togetherness: Ensure teamwork, mutual respect and trust sit at the heart of everything we do here. Our service users and their carers are an integral part of the team
Responsibility: Ensure when we say we're going to do something, we do it. We don't leave it to someone else to do. Our service users are responsible for engaging in their treatment.
Excellence: Ensure we strive for excellence in everything we do. 'Good enough' is simply not good enough. Excellent is better. The safety of our service users and our team is our number one priority.
Caring: Ensure caring means more than showing compassion to our service users and each other. It's also about having a can-do attitude, stepping up and caring to be the best we can. Because we care, we give praise when it's due.
Security Operational Services is a team that works well together. This vacancy would suit candidates who have worked in a customer setting, security experience is not essential as training will be provided.
Free parking for staff is available on site as well as a subsidised staff restaurant which is open 7am-3pm 5 days a week.
Annual Leave starts at 27 days a year plus bank holidays.
Job description
Job responsibilities
The successful female candidate will work with a team that is responsible to ensure access and egress is only given to authorised persons, vehicles, equipment, mail and possessions and they are all subject to screening and search procedures in accordance with hospital policies.
Help ensure site security & safety is maintained by responding to situations and incidents within the hospital and carrying out security checks and patrols in accordance with policies and procedures. This post includes periods of night duty, working weekends and bank holidays.
Support operations in other parts of the Security Directorate in accordance with skills and training assist the security team in ensuring that site security is maintained through monitoring security systems, responding to alarms and incidents within the hospital, controlling movement and ensuring that patients can be accounted for at all times.
This post is exempt from the Sex Discrimination Act 7(2) by reasons of decency or privacy as it is likely to involve physical contact with women in the circumstances where they might reasonably object to its being carried out by a member of the opposite sex.
Job description
Job responsibilities
The successful female candidate will work with a team that is responsible to ensure access and egress is only given to authorised persons, vehicles, equipment, mail and possessions and they are all subject to screening and search procedures in accordance with hospital policies.
Help ensure site security & safety is maintained by responding to situations and incidents within the hospital and carrying out security checks and patrols in accordance with policies and procedures. This post includes periods of night duty, working weekends and bank holidays.
Support operations in other parts of the Security Directorate in accordance with skills and training assist the security team in ensuring that site security is maintained through monitoring security systems, responding to alarms and incidents within the hospital, controlling movement and ensuring that patients can be accounted for at all times.
This post is exempt from the Sex Discrimination Act 7(2) by reasons of decency or privacy as it is likely to involve physical contact with women in the circumstances where they might reasonably object to its being carried out by a member of the opposite sex.
Person Specification
Qualifications
Essential
- Educated to secondary school standards
Desirable
- Knowledge/experience of working in a service that is a support service where security is of a major importance.
- Customer Service experience
Experience
Essential
- Good communication skills, with the ability to maintain a positive approach under pressure
- To be able to act with appropriate initiative and sensitivity - with full regard to confidentiality - under a wide variety of circumstances.
- To be observant and alert, with a thorough approach to work.
Knowledge & Skills
Essential
- To have a reasonable knowledge / experience of IT data bases such as Microsoft Word and Excel plus relevant keyboard skills
- To be able to work on your own or within a team
- A standard of written and verbal communication skills
- Identifying risks
- Interpersonal skills
- Good organisational and administrative skills
- Experience of working and implementing changes in accordance with new regulations, protocols, policies and procedures The ability to maintain a high level of concentration.
Desirable
- Working knowledge of the National Clinical Security Framework
- Working knowledge of Broadmoor specific security policies/local operational & emergency procedures
Other Requirements
Essential
- Require to undertake Prevention and Management of Violence and Aggression (PMVA) teamwork training
- To be able to work night duty and weekends including bank holiday
Person Specification
Qualifications
Essential
- Educated to secondary school standards
Desirable
- Knowledge/experience of working in a service that is a support service where security is of a major importance.
- Customer Service experience
Experience
Essential
- Good communication skills, with the ability to maintain a positive approach under pressure
- To be able to act with appropriate initiative and sensitivity - with full regard to confidentiality - under a wide variety of circumstances.
- To be observant and alert, with a thorough approach to work.
Knowledge & Skills
Essential
- To have a reasonable knowledge / experience of IT data bases such as Microsoft Word and Excel plus relevant keyboard skills
- To be able to work on your own or within a team
- A standard of written and verbal communication skills
- Identifying risks
- Interpersonal skills
- Good organisational and administrative skills
- Experience of working and implementing changes in accordance with new regulations, protocols, policies and procedures The ability to maintain a high level of concentration.
Desirable
- Working knowledge of the National Clinical Security Framework
- Working knowledge of Broadmoor specific security policies/local operational & emergency procedures
Other Requirements
Essential
- Require to undertake Prevention and Management of Violence and Aggression (PMVA) teamwork training
- To be able to work night duty and weekends including bank holiday
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
