Whittington Hospital NHS Trust

Senior Assistant Technical Officer Band 2 to 3 progression

The closing date is 25 July 2025

Job summary

An exciting opportunity has arisen, and we are currently seeking to recruit an enthusiastic and motivated Senior Assistant Technical Officer to join and support our busy team in the Pharmacy Department at the Whittington Hospital. You will support the provision of pharmacy services across the Trust, and provide a professional, efficient and customer focused service following agreed departmental policies and procedures.

We are looking for a candidate who has good customer service and interpersonal skills, communicates well, and demonstrates the ability to prioritise and organise work to meet deadlines. The candidate ideally should have previous pharmacy experience and hold an NVQ Level 2 Certificate in Pharmacy Services or equivalent. but if not, you will undertake the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff through the Apprenticeship framework.You must have GCSEs in both Maths and English at Grade C (4) or above, or equivalent.

Are you looking for the opportunity to develop your skills and career progression?

Why not try a interesting role in hospital pharmacy?

This could be your first step into a rewarding, challenging, progressive and lifelong career in hospital pharmacy.

Main duties of the job

  • Ensure timely, safe, and accurate dispensing of medicines to patients.

  • Support the dispensary manager/Deputy Manager in overseeing dispensary operations.

  • Supervise and allocate tasks to assistant technical officers in the dispensary.

  • Assist in managing the dispensary department.

  • Ideally hold a Pharmacy Level 2 qualification or an equivalent GPhC-recognised certification.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-3227

Job locations

The Whittington Health NHS Trust

Pharmacy Department, Magdala Avenue

London

N19 5NF


Job description

Job responsibilities

The post holder will assist with dispensing duties after appropriate training and handle enquiries from ward staff, directing them as needed. They will manage stock replenishment, and maintain tidy dispensary storage while supporting stock control and ordering procedures. Responsibilities include participating in ward top-up services, filing documentation, and returning or disposing of stock per procedures. They will train staff in using the CD Omnicell system, supervise assistant technical officers, and support their development. The role requires maintaining cleanliness, observing safety standards, and providing courteous communication to staff, patients, and relatives. Additionally, the post holder will participate in rota duties, follow all departmental procedures, and complete other tasks as directed by management.

Job description

Job responsibilities

The post holder will assist with dispensing duties after appropriate training and handle enquiries from ward staff, directing them as needed. They will manage stock replenishment, and maintain tidy dispensary storage while supporting stock control and ordering procedures. Responsibilities include participating in ward top-up services, filing documentation, and returning or disposing of stock per procedures. They will train staff in using the CD Omnicell system, supervise assistant technical officers, and support their development. The role requires maintaining cleanliness, observing safety standards, and providing courteous communication to staff, patients, and relatives. Additionally, the post holder will participate in rota duties, follow all departmental procedures, and complete other tasks as directed by management.

Person Specification

Education/ Qualification

Essential

  • GCSE or equivalent
  • Computer Literacy

Desirable

  • NVQ Level 2 in Pharmacy
  • Previous work experience in pharmacy

Skills and Abilities

Essential

  • Able to organise and prioritise workload, and to meet pre-determined deadlines

Desirable

  • Experience of dispensing all kinds of prescriptions

Personal Qualities

Essential

  • Ability to work under pressure whilst maintaining accuracy and attention to detail.

Desirable

  • Reliable and Self motivated
Person Specification

Education/ Qualification

Essential

  • GCSE or equivalent
  • Computer Literacy

Desirable

  • NVQ Level 2 in Pharmacy
  • Previous work experience in pharmacy

Skills and Abilities

Essential

  • Able to organise and prioritise workload, and to meet pre-determined deadlines

Desirable

  • Experience of dispensing all kinds of prescriptions

Personal Qualities

Essential

  • Ability to work under pressure whilst maintaining accuracy and attention to detail.

Desirable

  • Reliable and Self motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

The Whittington Health NHS Trust

Pharmacy Department, Magdala Avenue

London

N19 5NF


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Whittington Hospital NHS Trust

Address

The Whittington Health NHS Trust

Pharmacy Department, Magdala Avenue

London

N19 5NF


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Manager Dispensary

Shiju Thomas

shiju.thomas3@nhs.net

02072725720

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-3227

Job locations

The Whittington Health NHS Trust

Pharmacy Department, Magdala Avenue

London

N19 5NF


Supporting documents

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