Whittington Hospital NHS Trust

Health Care Assistant

The closing date is 20 June 2025

Job summary

An opportunity has arisen for a Healthcare Assistant to join the Outpatient Department .

You will need to have excellent communication and interpersonal skills / ability to work as a member of the team / be self-motivated and able to work under own initiative. The successful applicant will be joining a team of dedicated skilled staff, which include nurses, healthcare assistants, nurse associates and doctors. We are looking for enthusiasm, motivation, flexibility, hardworking and positive thinking

You will need to have excellent communication and interpersonal skills / Ability to work as a member of the team / be self-motivated and able to work under own initiative. The successful applicant will be joining a team of dedicated skilled staff, which include nurses, healthcare assistants, nurse associates and doctors. We are looking for e looking for an excellent health care assistant who has an interest in women's health. You will be an advocate for the patient and maintain privacy and dignity.

Main duties of the job

  • Communicate clearly, effectively, and appropriately with the multi-disciplinary team, patients, and their families/visitors/carers, recognising their needs for alternative methods of communication.
  • Respond appropriately to queries, take phone messages, and pass on written and verbal information to patients.
  • Provide relevant information to patients/families/visitors/carers and colleagues.
  • Complete documentation accurately and contribute to reports of patient's activity and progress.
  • Report any issues at work that may put health, safety, and security of staff,patients and visitors at risk
  • Assist in maintaining a clean environment that is conducive to safe practice.
  • Report any accidents to the nurse in charge and complete Datix as appropriate.
  • Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Details

Date posted

09 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

220-WHT-3124

Job locations

Whittington Hospital

Magdala Avenue

London

N19 5NF


Job description

Job responsibilities

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

Job description

Job responsibilities

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.

Person Specification

Education/Qualification

Essential

  • NVQ Level 3
  • Excellent Communication skills
  • Knowledge and Experience

Desirable

  • Personal Qualities

Skills & Abilities

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Knowledge & Experience

Essential

  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Work in a Health Care or related setting
  • Working in a team
Person Specification

Education/Qualification

Essential

  • NVQ Level 3
  • Excellent Communication skills
  • Knowledge and Experience

Desirable

  • Personal Qualities

Skills & Abilities

Essential

  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Knowledge & Experience

Essential

  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Work in a Health Care or related setting
  • Working in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital

Magdala Avenue

London

N19 5NF


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital

Magdala Avenue

London

N19 5NF


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Sister

Eugenie Masasa

Eugenie.Masasa@nhs.net

07834434913

Details

Date posted

09 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

220-WHT-3124

Job locations

Whittington Hospital

Magdala Avenue

London

N19 5NF


Supporting documents

Privacy notice

Whittington Hospital NHS Trust's privacy notice (opens in a new tab)