Whittington Hospital NHS Trust

Domestic

Information:

This job is now closed

Job summary

As a Domestic you will work within the Facilities team which provides an appropriate environment for patient care.

Duties include general cleaning, deep cleaning and the preparation and presentation of patients' meals and drinks.

You will be allocated duties from the key tasks listed below and will be expected to demonstrate a flexible attitude to work, to meet the needs of service delivery to the patients within Healthcare premises.

Main duties of the job

To be fully trained and compliant you will be required to support and deliver the processes within your area of work

Flexibility to work in any area of the hospital as and when required

To complete Datix incident forms as and when required

To be able to communicate appropriately and professional through- radios, phones and emails

Occasional exposure to distressing circumstances or deaths on the ward, which will require discretion and empathy

To be fully compliant in all training and updates and manage your own on-line training

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Details

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,029 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-2977-A

Job locations

Whittington Hospital

London

N19 5NF


Job description

Job responsibilities

GENERAL CLEANING DUTIES

Working within allocated areas, including cleaning of toilets and bathrooms on a daily basis

Vacuuming, dusting, cleaning of surfaces and mopping of floors to meet the NHS National Standards of Cleanliness 2021

Within designated areas the cleaning of beds and in some areas re-making with clean linen

To safely manage and collect clinical and non-clinical waste and bagged soiled linen and take it to the designated collection point in accordance with policy and notify supervisor if waste segregation is not in accordance with policy

To meet NHS National Standards of Cleanliness 2021 audit requirements ensuring remedial action is taken to address any shortfall in standards, fill out and sign off checklists to show that specific areas, such as toilets and bathrooms have been cleaned and in the correct time frame.

Deep cleaning of floors and hospital areas throughout the year.

WARD MEAL & DRINKS SERVICE

Preparation, service and clearing up of patients food and drinks, as required and in compliance with Trust policy and legal requirements. This includes use of a tablet

Recording of food wastage at the end of food service

Reporting of failure of any food related equipment

Serving of beverages to patients, with attention given to the presentation

Clearing up after the patient food service

Cleaning kitchen and dining room areas, washing crockery, cutlery, etc. and clean all equipment, cupboards, work tops and flooring, linked to the food services

Reporting any faults in equipment or building fabric to your supervisor

Job description

Job responsibilities

GENERAL CLEANING DUTIES

Working within allocated areas, including cleaning of toilets and bathrooms on a daily basis

Vacuuming, dusting, cleaning of surfaces and mopping of floors to meet the NHS National Standards of Cleanliness 2021

Within designated areas the cleaning of beds and in some areas re-making with clean linen

To safely manage and collect clinical and non-clinical waste and bagged soiled linen and take it to the designated collection point in accordance with policy and notify supervisor if waste segregation is not in accordance with policy

To meet NHS National Standards of Cleanliness 2021 audit requirements ensuring remedial action is taken to address any shortfall in standards, fill out and sign off checklists to show that specific areas, such as toilets and bathrooms have been cleaned and in the correct time frame.

Deep cleaning of floors and hospital areas throughout the year.

WARD MEAL & DRINKS SERVICE

Preparation, service and clearing up of patients food and drinks, as required and in compliance with Trust policy and legal requirements. This includes use of a tablet

Recording of food wastage at the end of food service

Reporting of failure of any food related equipment

Serving of beverages to patients, with attention given to the presentation

Clearing up after the patient food service

Cleaning kitchen and dining room areas, washing crockery, cutlery, etc. and clean all equipment, cupboards, work tops and flooring, linked to the food services

Reporting any faults in equipment or building fabric to your supervisor

Person Specification

Education / Qualifications

Essential

  • Basic Education - Reading and writing plus basic numeric skills

Desirable

  • Basic Food Hygiene Certificate (Training provided by the Trust)
  • NVQ Level 1 or Cleaning Experience in a similar
  • Use electronic devices (PC, Tablet) to a proficient standard

Skills & Abilities

Essential

  • Able to prioritise and use own initiative, when faced with several cleaning requests
  • Able to order (via tablet) and serve food to patients
  • Able to follow verbal and written instructions for example when adhering to cleaning schedules
  • Able to use cleaning equipment, some of which may be of an industrial quality
  • Able to lift and move items and, equipment, to facilitate cleaning or catering jobs, over the whole of the shift
  • Able to electronically order required cleaning stocks to ensure they are ready to be used as needed
  • Able to comply with the Trust hygiene rules relating to such subjects as hand washing, uniforms, jewellery and personal hygiene
  • Able to work well within a team, making sure all tasks are completed within the time given
  • Able to communicate well with colleagues, supervisors, other NHS employees, and patients while respecting their confidentiality
  • Flexible attitude to work, hours and duties
  • Be able to speak fluent English to an appropriate standard

Knowledge & Experience

Essential

  • Knowledge on NHS colour Coding

Desirable

  • Previous NHS experience as a cleaner
  • Previous NHS experience handling food
  • Knowledge on food safety colour coding
Person Specification

Education / Qualifications

Essential

  • Basic Education - Reading and writing plus basic numeric skills

Desirable

  • Basic Food Hygiene Certificate (Training provided by the Trust)
  • NVQ Level 1 or Cleaning Experience in a similar
  • Use electronic devices (PC, Tablet) to a proficient standard

Skills & Abilities

Essential

  • Able to prioritise and use own initiative, when faced with several cleaning requests
  • Able to order (via tablet) and serve food to patients
  • Able to follow verbal and written instructions for example when adhering to cleaning schedules
  • Able to use cleaning equipment, some of which may be of an industrial quality
  • Able to lift and move items and, equipment, to facilitate cleaning or catering jobs, over the whole of the shift
  • Able to electronically order required cleaning stocks to ensure they are ready to be used as needed
  • Able to comply with the Trust hygiene rules relating to such subjects as hand washing, uniforms, jewellery and personal hygiene
  • Able to work well within a team, making sure all tasks are completed within the time given
  • Able to communicate well with colleagues, supervisors, other NHS employees, and patients while respecting their confidentiality
  • Flexible attitude to work, hours and duties
  • Be able to speak fluent English to an appropriate standard

Knowledge & Experience

Essential

  • Knowledge on NHS colour Coding

Desirable

  • Previous NHS experience as a cleaner
  • Previous NHS experience handling food
  • Knowledge on food safety colour coding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital

London

N19 5NF


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital

London

N19 5NF


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Officer

Sara Neves

sara.neves1@nhs.net

02072883833

Details

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,029 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-2977-A

Job locations

Whittington Hospital

London

N19 5NF


Supporting documents

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