Job summary
We are looking for an enthusiastic full time team member who can deal with varied clinical and administrative work. You will be dealing with both clinical and non-clinical staff as well as patients from various referral sources, and their carers/relatives. We aim to deliver a high standard of patient care at all times.To work as a Radiology Department Assistant you will need some experience of working in an health care environment. The successful candidate will be proactive, dynamic, and meticulous in their work taking pride in what they do. There is an expectation to work flexibly as core opening hours extend 8am-8pm Monday to Friday and 9-5 on weekends.It is essential that the successful candidate has good organisation and communications skills as well as competent IT skills. We work with two systems in Imaging, our Radiology system Sectra and the main electronic patient record system Medway.
Main duties of the job
The post holder will work within a multi-disciplinary team consisting of radiographers, sonographers, phlebotomists and ophthalmic technicians, clerical and medical staff.
The post holder will be expected to undertake care, clerical and administrative duties as part of a team, ensuring the maintenance of basic and essential services is met.
Training will be given to ensure that full functions can be carried out effectively and safely. The post holder will be assessed and certified competent.
The post holder will communicate effectively with other departments and disciplines across the Trust.
It is important that the post holder portrays a welcoming, professional and caring image.
The post holder is expected to have a flexible and "can do approach" in ensuring the work of the department is carried out to the required high standards.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Assist staff and patients attending for CT, MRI and Ultrasound examinations. To provide a high quality, efficient and effective Radiology services to the local population.
- Assist Clinical staff in moving and handling of patients to ensure a safe environment.
- Provide reassurance to patients by way of clear explanation as to the nature of an examination.
- Prepare the examination rooms for different types of examination, ensuring rooms are kept clean and tidy and stocked with supplies.
- Administrative and clerical duties include, answering the telephone, booking appointments, photocopying and assisting the reception staff if required.
- Assist Medical staff with special procedures after adequate training.
- Monitor stock levels for consumables. Ensure clean gowns are available for patients at all times.
- Work as part of a team to ensure effective communication and delivery of care.
- Liaise with fellow healthcare workers and referring clinicians to provide a high quality service to patients.
- Observe Divisional policies in respect of patient care, Health and Safety and Radiation Protection. 12. Act as a chaperone if required for the patients and clinicians benefit.
- Duties will depend on workload, patient and clinical requirements.
- The radiographic assistant will work closely as part of the multidisciplinary team in Imaging with other disciplines including medical, nursing and AHPs with regard to diagnostic imaging.
- To assist with patient care, hoisting, changing, moving and administration of patients within the CDC, and continue that care where necessary throughout the imaging process.
- To assist healthcare professionals in performing imaging procedures in designated areas of the Department eg. room preparation, preparation of contrast media and general patient care.
- To be familiar with all routine procedures within area (CT, MRI and Ultrasound) and provide support for a defined range of specialist procedures. Patient monitoring so as to facilitate individualised patient care and smooth running of the service.
- To support infection control measures at the CDC, eg. assist with preparation of rooms and cleaning up afterwards
- To be responsible for the general cleaning and assist in quality assurance programmes for associated equipment.
- To be responsible for stock control in area and storage management of contrast agents and routine deliveries.
- To assist in the training of new non-radiographic staff, enabling them to become fully conversant with the duties applicable to them.
- To be familiar with, and comply with, the Health & Safety, Ionising Radiation and COSHH policies as outlined by the Trust or department.
- To ensure that all clinical and other information records are fully and accurately completed, including the radiology computer system and hospital information system.
- To follow policies and protocols as defined by the local work area, and the CDC.
- To ensure appropriate tidiness and efficiency is maintained in the work areas and assist other areas as necessary.
- To be responsible for the care and comfort of the patient whilst they are at the CDC and respecting their privacy, dignity and religious and cultural beliefs.
- To undertake cannulation and/or phlebotomy as required.
- To report all potential and actual faults and hazards.
- To rotate through designated areas of the CDC and be responsible to qualified practitioners (radiographers/sonographers) and consultant radiologists for their actions.
Job description
Job responsibilities
Assist staff and patients attending for CT, MRI and Ultrasound examinations. To provide a high quality, efficient and effective Radiology services to the local population.
- Assist Clinical staff in moving and handling of patients to ensure a safe environment.
- Provide reassurance to patients by way of clear explanation as to the nature of an examination.
- Prepare the examination rooms for different types of examination, ensuring rooms are kept clean and tidy and stocked with supplies.
- Administrative and clerical duties include, answering the telephone, booking appointments, photocopying and assisting the reception staff if required.
- Assist Medical staff with special procedures after adequate training.
- Monitor stock levels for consumables. Ensure clean gowns are available for patients at all times.
- Work as part of a team to ensure effective communication and delivery of care.
- Liaise with fellow healthcare workers and referring clinicians to provide a high quality service to patients.
- Observe Divisional policies in respect of patient care, Health and Safety and Radiation Protection. 12. Act as a chaperone if required for the patients and clinicians benefit.
- Duties will depend on workload, patient and clinical requirements.
- The radiographic assistant will work closely as part of the multidisciplinary team in Imaging with other disciplines including medical, nursing and AHPs with regard to diagnostic imaging.
- To assist with patient care, hoisting, changing, moving and administration of patients within the CDC, and continue that care where necessary throughout the imaging process.
- To assist healthcare professionals in performing imaging procedures in designated areas of the Department eg. room preparation, preparation of contrast media and general patient care.
- To be familiar with all routine procedures within area (CT, MRI and Ultrasound) and provide support for a defined range of specialist procedures. Patient monitoring so as to facilitate individualised patient care and smooth running of the service.
- To support infection control measures at the CDC, eg. assist with preparation of rooms and cleaning up afterwards
- To be responsible for the general cleaning and assist in quality assurance programmes for associated equipment.
- To be responsible for stock control in area and storage management of contrast agents and routine deliveries.
- To assist in the training of new non-radiographic staff, enabling them to become fully conversant with the duties applicable to them.
- To be familiar with, and comply with, the Health & Safety, Ionising Radiation and COSHH policies as outlined by the Trust or department.
- To ensure that all clinical and other information records are fully and accurately completed, including the radiology computer system and hospital information system.
- To follow policies and protocols as defined by the local work area, and the CDC.
- To ensure appropriate tidiness and efficiency is maintained in the work areas and assist other areas as necessary.
- To be responsible for the care and comfort of the patient whilst they are at the CDC and respecting their privacy, dignity and religious and cultural beliefs.
- To undertake cannulation and/or phlebotomy as required.
- To report all potential and actual faults and hazards.
- To rotate through designated areas of the CDC and be responsible to qualified practitioners (radiographers/sonographers) and consultant radiologists for their actions.
Person Specification
Education / Qualifications
Essential
- oNVQ L3 or equivalent level of experience
Desirable
- oCertificate of competence in IV injecting
Skills & Abilities
Essential
- oGood standard written and spoken English.
- oComputer skills particularly competence in Microsoft Office, use of PowerPoint, Word and Excel
Knowledge & Experience
Essential
- oPrevious Basic Life Support training and Manual Handling training
Person Specification
Education / Qualifications
Essential
- oNVQ L3 or equivalent level of experience
Desirable
- oCertificate of competence in IV injecting
Skills & Abilities
Essential
- oGood standard written and spoken English.
- oComputer skills particularly competence in Microsoft Office, use of PowerPoint, Word and Excel
Knowledge & Experience
Essential
- oPrevious Basic Life Support training and Manual Handling training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
