Job summary
Following the retirement of the current post holder, an exciting opportunity has arisen for the role of Associate Director of Quality Assurance at Whittington Health NHS Trust.
The Associate Director of Quality Assurance is band 8C and a full-time role based at the Whittington Hospital site. The post holder is responsible for the delivery and leadership of integrated governance, quality and patient experience across the Trust.
We are inviting expressions of interest from candidates with strong leadership and a knowledge of integrated governance and quality, including patient safety, (PSIRF), clinical effectiveness, regulatory and compliance systems, maintaining effective communication with regulators, including the CQC and quality improvement. Candidates should be able to demonstrate knowledge and experience of improving patient safety, integrated governance systems and an understanding of the CQC and other regulatory systems.
The post holder will be expected to provide assurance that appropriate systems, processes and relationships are in place to ensure high quality and are effective and maintained.
We look forward to welcoming enquires and applications from applicants with a passion for patient safety and experience, a commitment to provide high quality leadership and role modelling to the governance team, and a willingness and desire to learn.
The post holder will be line managed by the Deputy Chief Nurse
Main duties of the job
The post holder will develop appropriate systems, processes and relationships to ensure high quality, safe and effective services are operational and effective and l e a d o n the strategic development of integrated governance and quality improvement, whilst offering a high level of professional and operational support across the Trust.
The post holder will take the organisational lead in developing, constantly reviewing and implementing the Trust's risk management and its risk management strategy including incident reporting, serious incident reporting, duty of candor and compliance as well as Regulatory business processes and other risk and regulatory corporate policies to ensure appropriate risk and regulatory management arrangements are in place and are regularly reviewed and updated.
They will also take the organisational lead in delivering the Trust's quality improvement strategy in conjunction with the clinical lead for quality improvement
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Provide strong visible quality governance leadership in partnership with the executive and ICSU leadership teams.
Develop and maintain effective working relationships with key external stakeholders including the Care Quality Commission, commissioners and colleagues across the health and social care economy, demonstrating political awareness with the ability to effectively discern the most appropriate communication.
Communicate using a varied range of techniques and methods to effectively work with and influence a range of stakeholders both within the Trust and external stakeholders.
Ensure that the principles of robust integrated governance are embedded and operational within all corporate, departments and ICSUs.
Liaise closely with executive and ICSU leadership teams in the implementation of quality governance, patient safety and risk management and assurance systems including effective planning cycles to improve safety and quality across the Trust.
Responsible for the management of the budgets within the overall quality governance team
Responsible for overall management of the quality governance team, personally reflecting the values and behaviours and leading by example.
Ensure effective planning and cover arrangements exist to maintain operational resilience within the team and maintain effective governance for the Trust.
Directly line-manage the leads for patient experience, patient safety, quality improvement and clinical effectiveness.
Provide high quality leadership and role modelling to the quality governance team. Ensure provision of effective and timely expert, high quality support and guidance
Job description
Job responsibilities
Provide strong visible quality governance leadership in partnership with the executive and ICSU leadership teams.
Develop and maintain effective working relationships with key external stakeholders including the Care Quality Commission, commissioners and colleagues across the health and social care economy, demonstrating political awareness with the ability to effectively discern the most appropriate communication.
Communicate using a varied range of techniques and methods to effectively work with and influence a range of stakeholders both within the Trust and external stakeholders.
Ensure that the principles of robust integrated governance are embedded and operational within all corporate, departments and ICSUs.
Liaise closely with executive and ICSU leadership teams in the implementation of quality governance, patient safety and risk management and assurance systems including effective planning cycles to improve safety and quality across the Trust.
Responsible for the management of the budgets within the overall quality governance team
Responsible for overall management of the quality governance team, personally reflecting the values and behaviours and leading by example.
Ensure effective planning and cover arrangements exist to maintain operational resilience within the team and maintain effective governance for the Trust.
Directly line-manage the leads for patient experience, patient safety, quality improvement and clinical effectiveness.
Provide high quality leadership and role modelling to the quality governance team. Ensure provision of effective and timely expert, high quality support and guidance
Person Specification
Contractual requirement
Essential
- Flexible approach to working including travel to other Whittington Health ICO sites.
Knowledge
Essential
- Candidates must display expert-level knowledge of the critical factors in delivering improvements in governance standards relevant to an Integrated Care Organisation (ICO) using previous experience.
- Knowledge and experience of improving patient safety is essential. ?
- Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction
- Expert knowledge of integrated governance systems and their management.
- In depth understanding of CQC, processes and an understanding of inspections/reviews H&S, JAG etc. A/I
- Knowledge of clinical quality and safety strategies and implementation.
- oTrained in PSRIF and proven ability to implement and monitor its application
Qualifications-
Essential
- Educated to Master's Level or equivalent level of experience, of working at a senior level in a Quality Governance or Risk management NHS role.
- Extensive knowledge of key portfolio areas, which must include Integrated Governance systems and patient safety. This will be acquired through previous experience and supported by relevant specialist training in the past.
Desirable
- Project management Qualification
- Full current professional registration.
Skills
Essential
- Evidence of active continued professional development to support delivery of a senior leadership role.
- Proven ability to obtain and consistently achieve results and targets
- Experience of managing budgets effectively
- Highly developed skills in influencing and , negotiating,
- Excellent report writing and data analysis skills
- Proven ability to lead improvement and audit activity through staff participation
- Experience of managing different staff teams and development.
- Proven ability of successfully managing large scale change projects and good project management skills
- Ability to monitor and evaluate progress against targets including holding others to account in ensuring they deliver their targets and deal effectively with performance
- Ability to manage own emotions and be resilient in a range of complex and demanding situations
- Expert in shaping policy and setting objectives aligned to wider NHS and strategic objectives.
- Ability to turn strategy into operational delivery.
- Ability to deal with ambiguity and uncertainty and remain resilient in times of change.
- Ability to maintain a high level of performance, even when faced with opposition or hostility from others, or when working under stressful conditions.
- Ability to act to improve and deliver performance and establish high levels of quality and to hold others to account for delivery.
- Must be able and confident to be held personally accountable for delivery.
- Proven ability in managing relationships with a range of different stakeholders internally and externally to the organisation
- Lead by example and demonstrate high levels of personal integrity
- Highly developed problem-solving skills and ability to respond to sudden unexpected Demands
Experience
Essential
- Previous experience of working in a collective decision making group and high level of awareness of "Board level" working.
- Experience of working in partnership with senior clinical, executive and managerial colleagues. with a proven ability to influence and change these groups
- Relevant experience of working effectively across organisational and professional boundaries in complex organisations
- Experience of developing and implementing systems to improve clinical and corporate performance and efficiency
Person Specification
Contractual requirement
Essential
- Flexible approach to working including travel to other Whittington Health ICO sites.
Knowledge
Essential
- Candidates must display expert-level knowledge of the critical factors in delivering improvements in governance standards relevant to an Integrated Care Organisation (ICO) using previous experience.
- Knowledge and experience of improving patient safety is essential. ?
- Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction
- Expert knowledge of integrated governance systems and their management.
- In depth understanding of CQC, processes and an understanding of inspections/reviews H&S, JAG etc. A/I
- Knowledge of clinical quality and safety strategies and implementation.
- oTrained in PSRIF and proven ability to implement and monitor its application
Qualifications-
Essential
- Educated to Master's Level or equivalent level of experience, of working at a senior level in a Quality Governance or Risk management NHS role.
- Extensive knowledge of key portfolio areas, which must include Integrated Governance systems and patient safety. This will be acquired through previous experience and supported by relevant specialist training in the past.
Desirable
- Project management Qualification
- Full current professional registration.
Skills
Essential
- Evidence of active continued professional development to support delivery of a senior leadership role.
- Proven ability to obtain and consistently achieve results and targets
- Experience of managing budgets effectively
- Highly developed skills in influencing and , negotiating,
- Excellent report writing and data analysis skills
- Proven ability to lead improvement and audit activity through staff participation
- Experience of managing different staff teams and development.
- Proven ability of successfully managing large scale change projects and good project management skills
- Ability to monitor and evaluate progress against targets including holding others to account in ensuring they deliver their targets and deal effectively with performance
- Ability to manage own emotions and be resilient in a range of complex and demanding situations
- Expert in shaping policy and setting objectives aligned to wider NHS and strategic objectives.
- Ability to turn strategy into operational delivery.
- Ability to deal with ambiguity and uncertainty and remain resilient in times of change.
- Ability to maintain a high level of performance, even when faced with opposition or hostility from others, or when working under stressful conditions.
- Ability to act to improve and deliver performance and establish high levels of quality and to hold others to account for delivery.
- Must be able and confident to be held personally accountable for delivery.
- Proven ability in managing relationships with a range of different stakeholders internally and externally to the organisation
- Lead by example and demonstrate high levels of personal integrity
- Highly developed problem-solving skills and ability to respond to sudden unexpected Demands
Experience
Essential
- Previous experience of working in a collective decision making group and high level of awareness of "Board level" working.
- Experience of working in partnership with senior clinical, executive and managerial colleagues. with a proven ability to influence and change these groups
- Relevant experience of working effectively across organisational and professional boundaries in complex organisations
- Experience of developing and implementing systems to improve clinical and corporate performance and efficiency
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
