Job summary
Health Care Support Worker Band 2 to band 3 progression (Full or Part Time) - Various departments across Whittington Health - Hospital Site
We are looking for enthusiastic, kind and compassionate, motivated individuals to join our hospital teams in delivering a high standard of patient-centred care on our dynamic and friendly units.
As important and vital members of our team, we know that you are often the first person our patients talk with and trust.
We are keen to support you in this role and help you develop.Applicants will be supported on a training programme and paid at a Band 2 until their Band 3 competencies are signed off at which point you will be uplifted to a Band 3. You will be supported to achieve this by the HCSW Development team.
You will have the opportunity to undertake the Care Certificate, and we have already had a significant number of candidates who have successfully gained their Care Certificate whilst working with us.
If you are 18 or above and demonstrate empathy and compassion and share our ethos of maintaining patients' self-respect and dignity, we would be delighted to hear from you.
If you are shortlisted, our recruitment and selection process for all candidates is as follows:
You will be invited to undertake a literacy and numeracy test. If you are successful in passing our literacy and numeracy test you will be invited for interview. Please note your interview will be on a different day from the literacy and numeracy test
Main duties of the job
Please see the Job Description and the Persons Specification for full details about the job role. If you are unable to access the PDF, you will find a brief summary of the job description in the 'Detailed Job Description and Main responsibilities' section.
Post at Band 2 are unfortunately not eligible for a Certificate of Sponsorship
The minimum hours we can support is 23.0hrs
Closing Date: 1st December 2024
This advert may close early if we receive a high number of applications
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Job description
Job responsibilities
Values
The post holder will uphold and display Trust values of Innovation, Compassion, Accountable, Respect, Excellence and Equity
Communication
Communicate clearly, effectively, and appropriately with the multidisciplinary team, patients, and their family/visitors/carers
Provide basic information to patients, family/visitors/carers, and colleagues.
Aware of the importance of accurate documentation and contribute to reports of patients activity and progress.
Education and professional development
Understand own level of responsibility and accountability in relation to trained staff.
Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse as part of your annual appraisal
Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance.
Risk and governance management
Report any issues at work that may put health, safety, and security at risk.
Summon immediate help for any emergency and take appropriate action to contain it
Understand the principles and practice of Infection Control
Service development
Ensure a welcoming, caring, and safe environment is provided for the patient and their family/visitors/carers.
Aware of and maintains required standard of care.
Ensure that patient areas are kept clean and tidy.
Comply with Trust/local policies and procedures.
Professional and clinical responsibilities
Assist the patient to be as comfortable as possible, i.e., help with moving and positioning the patient, or mobilising the patient using appropriate equipment and handling techniques
Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures.
Support and encourage the patient to meet their own health and wellbeing needs.
Information management
Able to use IT (Information Technology) at a basic level to input and retrieve information.
Specific Requirements
Candidate to have a flexible approach to shift patterns
Job description
Job responsibilities
Values
The post holder will uphold and display Trust values of Innovation, Compassion, Accountable, Respect, Excellence and Equity
Communication
Communicate clearly, effectively, and appropriately with the multidisciplinary team, patients, and their family/visitors/carers
Provide basic information to patients, family/visitors/carers, and colleagues.
Aware of the importance of accurate documentation and contribute to reports of patients activity and progress.
Education and professional development
Understand own level of responsibility and accountability in relation to trained staff.
Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse as part of your annual appraisal
Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance.
Risk and governance management
Report any issues at work that may put health, safety, and security at risk.
Summon immediate help for any emergency and take appropriate action to contain it
Understand the principles and practice of Infection Control
Service development
Ensure a welcoming, caring, and safe environment is provided for the patient and their family/visitors/carers.
Aware of and maintains required standard of care.
Ensure that patient areas are kept clean and tidy.
Comply with Trust/local policies and procedures.
Professional and clinical responsibilities
Assist the patient to be as comfortable as possible, i.e., help with moving and positioning the patient, or mobilising the patient using appropriate equipment and handling techniques
Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures.
Support and encourage the patient to meet their own health and wellbeing needs.
Information management
Able to use IT (Information Technology) at a basic level to input and retrieve information.
Specific Requirements
Candidate to have a flexible approach to shift patterns
Person Specification
Education / Qualification
Essential
- Maths and English at level 1
Skills and Abilities
Essential
- Communicates clearly in writing. Application completed fully and supportive information provided.
- Previous experience of working in a role that demonstrates the ability to prioritise and plan own work.
Desirable
- Health Care Related Training
Knowledge & Experience
Essential
- Transferable skills from previously working with people/customer service experience
Desirable
- Experience of ideally working in a healthcare setting - Home care/domiciliary care
Person Specification
Education / Qualification
Essential
- Maths and English at level 1
Skills and Abilities
Essential
- Communicates clearly in writing. Application completed fully and supportive information provided.
- Previous experience of working in a role that demonstrates the ability to prioritise and plan own work.
Desirable
- Health Care Related Training
Knowledge & Experience
Essential
- Transferable skills from previously working with people/customer service experience
Desirable
- Experience of ideally working in a healthcare setting - Home care/domiciliary care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
