Whittington Hospital NHS Trust

UCLH@Home Administrator

This job is now closed

Job summary

An opportunity has arisen to join our UCLH@Home Virtual Ward Team based at University College Hospital.

The successful applicant will demonstrate a high level quality care and evidence-based interventions as a member of the UCLH@Home Team.

The role will involve support for the nurse in charge and visiting nurses and to be able to perform a wide range of administrative and clerical duties autonomously and in close liaison with wider team. They will provide a wide range of skills and be able to take appropriate action to achieve the planned aims and objectives of individual clients.

This will involve being personally accountablefor the standards of such delegated duties. The post holder will continue to develop and undertake a varied range of delegated tasks and will report to a registered professional. The role will continue to develop through gaining further skills, knowledge, and competencies.

Main duties of the job

Main Duties:

Accurate and timely recording of data
Working closely with our UCLH@Home Team and other medical professionals to organise appropriate referrals and ongoing support to patients in their own homes
To communicate in a timely and comprehensive way with nursing colleagues and members of the Multidisciplinary team
To be competent in essential technical skills such a Microsoft Word, PowerPoint, Excel and Microsoft Teams
To provide administration support to the team
To organise own workload and establish priorities
To obtain patient satisfaction data and report on findings
To work independently and manage own workload using effective time management
To provide spontaneous and planned advice, teaching and instruction to service users, relatives and other organisations as required
To attend and contribute to team meetings and case discussions using effective communication
To work collaboratively with other agencies and organisations to ensure delivery of an equitable and integrated service
To initiate referrals to other agencies, including Social Services, where appropriate
To keep up to date and accurate patient records (including electronic records where required)
To participate in regular team meetings / meetings. This may include minute taking as required

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Date posted

30 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year pro-rata per annum inclusive of (Inner London HCAS rate)

Contract

Permanent

Working pattern

Part-time

Reference number

220-WHT-2616

Job locations

University College Hospital

250 Euston Road

London

NW1 2PG

Job description

Job responsibilities

Other Duties:

Effective management of self and work

To organise own workload and establish priorities with Team Manager

To portray a positive image of the service at all times

To be able to work unsupervised

To be able to use Word documents, email and Internet and have a willingness to further develop computer skills

To submit statistical information as required

Education and Development

To attend organised training sessions

To regularly participate in one-to-one meetings, objective-setting and clinical appraisal with line manager in line within the KSF framework

To regularly participate in Clinical Supervision

To complete all relevant competencies within agreed timeframes

To keep an up-to-date continuous development portfolio

To assist in the training and development of others, including the orientation of new staff

Quality

To demonstrate a high standard of care within the organisational and national quality assurance frameworks.

To adhere to Whittington Health and UCLH policies and procedures at all times

To participate with senior nurses in the re-development of the role as required by the service

Other duties

To undertake other duties within reasonable capacity and capability as required by the Team Manager or Lead Matron

Job description

Job responsibilities

Other Duties:

Effective management of self and work

To organise own workload and establish priorities with Team Manager

To portray a positive image of the service at all times

To be able to work unsupervised

To be able to use Word documents, email and Internet and have a willingness to further develop computer skills

To submit statistical information as required

Education and Development

To attend organised training sessions

To regularly participate in one-to-one meetings, objective-setting and clinical appraisal with line manager in line within the KSF framework

To regularly participate in Clinical Supervision

To complete all relevant competencies within agreed timeframes

To keep an up-to-date continuous development portfolio

To assist in the training and development of others, including the orientation of new staff

Quality

To demonstrate a high standard of care within the organisational and national quality assurance frameworks.

To adhere to Whittington Health and UCLH policies and procedures at all times

To participate with senior nurses in the re-development of the role as required by the service

Other duties

To undertake other duties within reasonable capacity and capability as required by the Team Manager or Lead Matron

Person Specification

Education and Qualifications

Essential

Higher level of education (e.g. NVQ level 3 in Health and Social Care or A levels at minimum grade c, or equivalent)

Desirable

Foundation Degree in Health and Social Care or equivalent vocationally focused healthcare diploma at level 5.
Basic Life Support (BLS) trained

Skills and Abilities

Essential

Computer and office skills
Basic numeracy skills
Ability to use own initiative and at times work unsupervised
Ability to use own initiative and at times work unsupervised
Ability to evaluate and sustain changes for practice
Ability to function well in times of pressure by prioritising and planning workload

Desirable

Ability to give appropriate advice to patients and carers
Understanding of Primary Health Care

Knowledge and Experience

Essential

Experience and understanding of Teamwork
Knowledge of nursing procedures and practices

Desirable

Have met appropriate Band 3 level competencies in the primary health care/hospital setting

Personal Qualities

Essential

Excellent communication skills-written and verbal
Excellent time management skills

Other

Essential

Willingness to learn about quality assurance and other current NHS developments
Understands the concepts of equal opportunities and confidentiality
Willingness to undertake regular updates in mandatory training in accordance with Trust policy

Person Specification

Education and Qualifications

Essential

Higher level of education (e.g. NVQ level 3 in Health and Social Care or A levels at minimum grade c, or equivalent)

Desirable

Foundation Degree in Health and Social Care or equivalent vocationally focused healthcare diploma at level 5.
Basic Life Support (BLS) trained

Skills and Abilities

Essential

Computer and office skills
Basic numeracy skills
Ability to use own initiative and at times work unsupervised
Ability to use own initiative and at times work unsupervised
Ability to evaluate and sustain changes for practice
Ability to function well in times of pressure by prioritising and planning workload

Desirable

Ability to give appropriate advice to patients and carers
Understanding of Primary Health Care

Knowledge and Experience

Essential

Experience and understanding of Teamwork
Knowledge of nursing procedures and practices

Desirable

Have met appropriate Band 3 level competencies in the primary health care/hospital setting

Personal Qualities

Essential

Excellent communication skills-written and verbal
Excellent time management skills

Other

Essential

Willingness to learn about quality assurance and other current NHS developments
Understands the concepts of equal opportunities and confidentiality
Willingness to undertake regular updates in mandatory training in accordance with Trust policy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

University College Hospital

250 Euston Road

London

NW1 2PG

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Whittington Hospital NHS Trust

Address

University College Hospital

250 Euston Road

London

NW1 2PG

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)