Systems Support Advisor
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Job summary
Systems Support Advisor - Band 5
Partners Procurement Service (Hosted by Whittington Health NHS Trust)
Partners Procurement Service ("PPS") is a NHS shared service, hosted by Whittington Health NHS Trust and delivering procurement services to four acute trusts in North London: Moorfields Eye Hospital NHS Trust, North Middlesex University NHS Trust, Royal Free London NHS Foundation Trust and Whittington Health.
These organisations collectively employ in excess of 15,000 staff and have non-pay spend profile of approximately £600m per annum (excluding pharmacy).
PPS has undergone a significant transformation over the last few years with development of common systems and procedures and a restructuring to embrace new ways of working and ensure alignment to the national models of procurement that are emerging within the NHS.
PPS is now looking for an individual to join its Systems Team.
Main duties of the job
With a common cloud based eProcurement and catalogue system (PeCOS); along with a shared helpdesk portal (Noesis), the systems team arean essential element of running a procurement shared service such as PPS.
The successful applicant will be required to provide operational and technical support to all users of the procurement systems, so that requisitionsand purchase orders are processed and delivered to the correct location without unnecessary delay.
Recording and responding to any failures in respect of any part of the systems will be a fundamental element of this.
In addition, they will provide support on the maintenance of the systems and to correct any anomalies within the systems; and investigateenquiries and queries from all users of the systems and provide assistance as required.
There will also be several ongoing routine tasks (daily, weekly and monthly) required to maintain the integrity of the catalogues and the system;
As the team member you will be expected to liaise with all of the other teams across PPS, including the operational buying team, the strategiccategory teams and the customer service (help desk) team.
You will have a logical, problem solving mind with experience of procurement systems, ideally within the NHS.
You will have top class communication, presentation and analytical skills with a strong analytical background. You must be comfortable using andmaintaining systems.
About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone.Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of thispopulation, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation,and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion andother formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat ourpatients as well as being a better place to work.
For more information, please access the following link: https://www.whittington.nhs.uk/
Details
Date posted
11 September 2024
Pay scheme
Agenda for change
Band
Band 5
Salary
£35,964 to £43,780 a year Per Annum inclusive of Inner HCAs
Contract
Permanent
Working pattern
Full-time
Reference number
220-WHT-2554
Job locations
Whittington Hospital
Level 2 Kenwood Wing, Magdala Avenue
London
N19 5NF
Employer details
Employer name
Whittington Hospital NHS Trust
Address
Whittington Hospital
Level 2 Kenwood Wing, Magdala Avenue
London
N19 5NF
Employer's website
https://www.whittington.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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