Whittington Hospital NHS Trust

Senior Technical Engineer (Digital Systems)

Information:

This job is now closed

Job summary

We are looking for an experienced IT technical engineer to join our Digital Systems team.

The Digital Systems team is responsible for supporting and development of the trust's Digital Systems estate. The team are integral to the trust's day to day operation through their development, management and supporting of the Server and Storage infrastructure as well as ensuring Cyber-Security compliance. This includes (but is not limited to) the following solutions -

VMWare Virtualization Platform

Windows and Linux Server Operating Systems

SQL Server Instances

Backup and Recovery, Archiving, Disaster Recovery and High Availability Solution(s)

Virtual and Physical Server(s)

Storage Area Network(s)

Active Directory Service

Main duties of the job

  • Diagnose server hardware and software problems to develop a workable solution.
  • Troubleshoot various software and hardware configurations/features including SAN disk arrays, VMware, operating systems, databases, networks and the interfacing of all these components.
  • To establish regular server performance monitoring, develop procedures to ensure system uptime, and resolve all issues that impact on performance.
  • To monitor and manage service management contracts relating to server and system maintenance.
  • To implement and maintain servers and systems in accordance with standards defined in service level agreements.
  • To liaise effectively with key stake holders and suppliers, in organising the delivery of solutions.
  • To document any new systems and/or existing systems that are implemented.
  • To train, mentor and supervise junior staff where required.
  • To lead on individual technical projects where required.
  • Lead on service improvement through technical developments, identifying potential problems and recommending changes in technical solutions where required.
  • Implement and manage a reliable backup plan that provides data recovery of critical data in the event of system failure or disaster.
  • Restore data when requested by users.
  • Be the primary resource for data continuity and disaster recovery operations for all Trust systems.
  • Participation in the out of hours on call service.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Details

Date posted

22 January 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-1756-A

Job locations

Whittington Hospital

London

N19 5HT


Job description

Job responsibilities

IT technical engineer to join our Digital Systems team.

The Digital Systems team is responsible for supporting and development of the trusts Digital Systems estate. The team are integral to the trusts day to day operation through their development, management and supporting of the Server and Storage infrastructure as well as ensuring Cyber-Security compliance. This includes (but is not limited to) the following solutions -

  • VMWare Virtualization Platform
  • Windows and Linux Server Operating Systems
  • SQL Server Instances
  • Backup and Recovery, Archiving, Disaster Recovery and High Availability Solution(s)
  • Virtual and Physical Server(s)
  • Storage Area Network(s)
  • Active Directory Service

Main responsibilities

  • Diagnose server hardware and software problems to develop a workable solution.
  • Troubleshoot various software and hardware configurations/features including SAN disk arrays, VMware, operating systems, databases, networks and the interfacing of all these components.
  • To establish regular server performance monitoring, develop procedures to ensure system uptime, and resolve all issues that impact on performance.
  • To monitor and manage service management contracts relating to server and system maintenance.
  • To implement and maintain servers and systems in accordance with standards defined in service level agreements.
  • To liaise effectively with key stake holders and suppliers, in organising the delivery of solutions.
  • To document any new systems and/or existing systems that are implemented.
  • To train, mentor and supervise junior staff where required.
  • To lead on individual technical projects where required.
  • Lead on service improvement through technical developments, identifying potential problems and recommending changes in technical solutions where required.
  • Implement and manage a reliable backup plan that provides data recovery of critical data in the event of system failure or disaster.
  • Restore data when requested by users.
  • Be the primary resource for data continuity and disaster recovery operations for all Trust systems.
  • Participation in the out of hours on call service.

Job description

Job responsibilities

IT technical engineer to join our Digital Systems team.

The Digital Systems team is responsible for supporting and development of the trusts Digital Systems estate. The team are integral to the trusts day to day operation through their development, management and supporting of the Server and Storage infrastructure as well as ensuring Cyber-Security compliance. This includes (but is not limited to) the following solutions -

  • VMWare Virtualization Platform
  • Windows and Linux Server Operating Systems
  • SQL Server Instances
  • Backup and Recovery, Archiving, Disaster Recovery and High Availability Solution(s)
  • Virtual and Physical Server(s)
  • Storage Area Network(s)
  • Active Directory Service

Main responsibilities

  • Diagnose server hardware and software problems to develop a workable solution.
  • Troubleshoot various software and hardware configurations/features including SAN disk arrays, VMware, operating systems, databases, networks and the interfacing of all these components.
  • To establish regular server performance monitoring, develop procedures to ensure system uptime, and resolve all issues that impact on performance.
  • To monitor and manage service management contracts relating to server and system maintenance.
  • To implement and maintain servers and systems in accordance with standards defined in service level agreements.
  • To liaise effectively with key stake holders and suppliers, in organising the delivery of solutions.
  • To document any new systems and/or existing systems that are implemented.
  • To train, mentor and supervise junior staff where required.
  • To lead on individual technical projects where required.
  • Lead on service improvement through technical developments, identifying potential problems and recommending changes in technical solutions where required.
  • Implement and manage a reliable backup plan that provides data recovery of critical data in the event of system failure or disaster.
  • Restore data when requested by users.
  • Be the primary resource for data continuity and disaster recovery operations for all Trust systems.
  • Participation in the out of hours on call service.

Person Specification

Shortlisting criteria

Essential

  • Technical knowledge and experience

Shortlisting criteria

Essential

  • Technical project management and delivery experience.

Shortlisting criteria

Essential

  • Ability to deal with key stakeholders and suppliers

Shortlisting criteria

Desirable

  • NHS experience
Person Specification

Shortlisting criteria

Essential

  • Technical knowledge and experience

Shortlisting criteria

Essential

  • Technical project management and delivery experience.

Shortlisting criteria

Essential

  • Ability to deal with key stakeholders and suppliers

Shortlisting criteria

Desirable

  • NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital

London

N19 5HT


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Whittington Hospital NHS Trust

Address

Whittington Hospital

London

N19 5HT


Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Digital Systems Technical Lead

Adheem Moosun

adheem.moosun@nhs.net

02072885623

Details

Date posted

22 January 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-1756-A

Job locations

Whittington Hospital

London

N19 5HT


Supporting documents

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